Symptom Troubleshooting Index

WARNING: This page is about a different car, the 2013 Acura MDX, 2012 Acura MDX, 2011 Acura MDX, and 2010 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.

Symptom	Diagnostic procedure	Also check for
RES disc does not load	Symptom Troubleshooting	Peeled label stuck in player Wrong type disc
RES disc does not eject	Symptom Troubleshooting	Peeled label stuck in player Wrong type disc
RES disc does not play	Symptom Troubleshooting	Peeled label stuck in player Wrong type disc
RES disc skips	Symptom Troubleshooting	Peeled label stuck in player Wrong type disc
RES power will not turn on	Symptom Troubleshooting
RES power will not turn off	Symptom Troubleshooting
Black picture is shown on the display	Symptom Troubleshooting
White picture is shown on the display/display lock	Symptom Troubleshooting
Display area picture has lines or has shifted	Symptom Troubleshooting
No display appears on the rear controller indicator	Symptom Troubleshooting
No sound/no display with auxiliary video unit inputs	Symptom Troubleshooting	Poor connections or disconnected device Low batteries in accessory device, or disconnected from power source
Wired headphone sound is weak, distorted, volume does not change, or there is no sound	Symptom Troubleshooting
Wireless headphone sound is weak, sound is distorted, there is static, volume does not change, or there is no sound in all modes	Symptom Troubleshooting	Wireless headphone batteries
Wireless remote control does not work (all buttons)	Symptom Troubleshooting	Wireless remote control batteries
Wireless remote control does not work (source select buttons)	Symptom Troubleshooting	Wireless remote control batteries
Wireless remote control does not work (rear power button)	Symptom Troubleshooting	Wireless remote control batteries
Screen backlight does not dim/remains dim	Symptom Troubleshooting
An error code is displayed	Enter the self-diagnostic function with the wireless remote control , then scroll to function 3.
DVD player unit DISC IN indicator or DISC DISTINCTION indicator does not come on/does not go off	Symptom Troubleshooting
Wireless remote control illumination does not come on	Symptom Troubleshooting	Wireless remote control batteries