RES disc does not load
WARNING: This page is about a different car, the 2013 Acura MDX, 2012 Acura MDX, 2011 Acura MDX, and 2010 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- Check the vehicle battery condition first (see BATTERY TEST ).
- Check any official Honda service website for more service information about the RES.
- Before troubleshooting, make sure you have the anti-theft codes for the audio-navigation unit.
- After troubleshooting, enter the anti-theft codes for the audio-navigation unit.
- Discs with labels should not be used in the DVD player unit (built into the audio-navigation unit). They may damage the player mechanism.
- Make sure the CD or DVD is compatible with the system (refer to the Owner's Manual for more information).
- Turn the ignition switch to ON (II).
- Try loading a disc.
Does the disc load?
YES -Intermittent failure, the DVD player unit (built into the audio-navigation unit) is OK at this time.
NO -Go to step 3.
- Insert a known-good disc.
Does the disc load?
YES -The original disc is faulty.
NO -Go to step 4.
- Turn the ignition switch to LOCK (0).
- Remove the No. 7 (10 A) fuse from the under-dash fuse relay box for 2 minutes.
- Reinstall the fuse.
- Turn the ignition switch to ON (II).
- Enter the audio-navigation unit anti-theft code.
- Insert a known-good disc.
Does the disc load?
YES -Intermittent failure, the system is OK at this time. If the problem reoccurs, replace the audio-navigation unit AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ).
NO -Replace the audio-navigation unit AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ).