RES disc does not play
WARNING: This page is about a different car, the 2013 Acura MDX, 2012 Acura MDX, 2011 Acura MDX, and 2010 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- Check the vehicle battery condition first BATTERY TEST ).
- Check any official Honda service website for more service information about the RES.
- CD-R/RWs and DVD-R/RWs do not work in the DVD player unit (built into the audio-navigation unit).
- Damaged or contaminated discs may not play properly.
- Discs with labels should not be used in the DVD player unit (built into the audio-navigation unit). They may damage the player mechanism.
- You need to switch the audio-navigation unit REAR PWR button on for the rear display, remote controls, and sound to operate.
- Turn the ignition switch to ON (II).
- Try loading a DVD. If the disc does not load, see RES disc does not load troubleshooting
Does the DVD play (display and sound)?
YES -Intermittent failure, the DVD player unit (built into the audio-navigation unit) is OK at this time.
NO -Go to step 3.
- Insert a known-good DVD.
Does the DVD play (display properly and sound normal)?
YES -The original DVD is faulty or is an unreadable format.
NO -Go to step 4.
- Do the self-diagnostic function
, then select function number 1 for Connect of the rear entertainment system
Is the audio-navigation unit connect condition OK?
YES -Go to step 5.
NO -Repair the poor connection in the audio-navigation unit connectors.
- Substitute a known-good audio-navigation unit AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION
), and recheck the audio-navigation unit.
Is the sound normal?
YES -Replace the original audio-navigation unit AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ).
NO -Check for loose terminals or poor connections at audio-navigation unit connectors, and recheck.