Symptom Chart: Information And Message Center - Warning Messages

WARNING: This page is about a different car, the 2018 Ford EcoSport. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Symptom Chart

Condition	Possible Sources	Actions
An AWD message is never or always displayed	Message center concern AWD concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DIAGNOSE the AWD gauge. GO to Pinpoint Test B
An auto stop-start fault message is always displayed (except South America)	Message center concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DIAGNOSE the auto stop start feature. REFER to STARTING SYSTEM (1.0L) or refer to STARTING SYSTEM (2.0L)
A BLIS/ CTA fault message is always displayed	BLIS/ CTA system concern	DIAGNOSE the BLIS/ CTA system. REFER to: Blind Spot Information System .
A brake applied-power reduced message is never or always displayed	Refer to the Pinpoint Test	GO to Pinpoint Test AQ
A brake warning (brake fluid level low, parking brake applied or brake system malfunction) message is never or always on	Message center concern Brake warning indication concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly and the brake warning indicator is never on, GO to Pinpoint Test O If the driver door ajar message functions correctly and the brake warning indicator is always on, GO to Pinpoint Test P
The charging system fault message is never or always on	Message center concern Charging system message center indication concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DIAGNOSE the charging system indicator. GO to Pinpoint Test Q
The check fuel fill inlet message is always displayed	Refer to the Pinpoint Test	GO to Pinpoint Test AQ
The check parking aid message is always displayed	Message center concern Parking aid system concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DIAGNOSE the parking aid system.
The cold start fluid level low warning message is always displayed (Brazil only)	Refer to the Pinpoint Test	GO to Pinpoint Test AR
A door, liftgate, or hood ajar warning message is never or always displayed	Message center concern Door ajar indication concern	DIAGNOSE the door ajar indicator. GO to Pinpoint Test R
The engine oil change message is never displayed (North America only)	Message center concern The PCM has not reached the programmed mileage/time based on the criteria required to display the message.	NOTE: Using the system check in the message center, verify that the oil life is between 1 and 5% for the ENGINE OIL CHANGE SOON message or at 0% for the OIL CHANGE REQUIRED message. OPEN then CLOSE the driver door and VERIFY the driver door ajar message functions correctly.If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly with the oil life between 0-5%, INSTALL a new IPC. REFER to: Instrument Panel Cluster (IPC) .If the driver door ajar message functions correctly with the oil life not at the specified value, INFORM the customer how the message center functions and how the oil life messages are set.
The engine oil change message is always displayed (North America only)	The oil life needs reset	RESET the oil life. REFER to the Owner's Literature.
The engine oil change message is always displayed (South America only)	The oil change indicator needs reset	RESET the oil change indicator. REFER to: Reset the Oil Change Indicator .
The engine on warning message is always displayed	Message center concern Ignition-engine on warning chime concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DIAGNOSE the ignition-engine on warning chime. GO to Pinpoint Test AX
The engine over-temperature warning message is never or always displayed	Message center concern Engine over-temperature indication concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DIAGNOSE the engine over-temperature warning indicator or engine over-temperature indicator. GO to Pinpoint Test S
The factory mode message is always displayed	Vehicle is in factory or transport mode	PLACE the vehicle in normal operation mode. REFER to: Factory Mode Deactivation .
A gas particulate filter warning message is always displayed (China only)	Refer to the Pinpoint Test	GO to Pinpoint Test AR
The hill start assist not available message is always displayed	Hill start assist feature concern	DIAGNOSE the hill start assist feature. REFER to: Anti-Lock Brake System (ABS) . or REFER to: Anti-Lock Brake System (ABS) and Stability Control .
A load shed warning message is always displayed	Message center concern Charging system indication concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DIAGNOSE the charging system. REFER to: Charging System .
The low oil level warning message is always displayed (diesel 30k oil life only)	Refer to the Pinpoint Test	GO to Pinpoint Test AR
The low oil pressure warning message is always displayed	Refer to the Pinpoint Test	DIAGNOSE the low oil pressure warning indicator. For 1.5L gas engine, GO to Pinpoint Test X For all other engines, GO to Pinpoint Test Y
The low washer fluid level warning message is never or always on (Russia only)	Refer to the Pinpoint Test	GO to Pinpoint Test AS
A MyKey® menu is not available or incorrect	MyKey® programmed key in use Number of keys set to unlimited mode Non-Ford approved remote start system installed	NOTE: MyKey® may not be compatible with non-Ford approved remote start systems. REFER to the Owner's Literature.
A PATS message (no key detected, key inside vehicle, key not inside vehicle or place key in keyholder) is never or always displayed	PATS concern	DIAGNOSE the PATS. or
The perimeter alarm message is always displayed	Message center concern Perimeter alarm concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DIAGNOSE the perimeter alarm.
The power reduced to lower engine temperature warning message is always displayed	Refer to the Pinpoint Test	DIAGNOSE the engine over-temperature RTT warning indicator.
The service AdvanceTrac® malfunction warning is never or always displayed	Message center concern Stability-traction control concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DIAGNOSE the stability-traction control warning indicator. GO to Pinpoint Test AE
The shift to park display is never or always on	Refer to the Pinpoint Test	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DIAGNOSE the PRNDL. GO to Pinpoint Test AB
A starting/ignition status (press brake to start or switch ignition off press power) message is always on	Message center concern Push button start concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DIAGNOSE the ignition/starting system concern. REFER to: Steering Wheel and Column Electrical Components .
A steering malfunction message is always on	Message center concern EPAS system concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DIAGNOSE the EPAS. REFER to: Power Steering .
The tire training complete message is never on	TPMS sensor training incomplete	NOTE: This message only appears during the TPMS sensor training procedure. CARRY OUT the TPMS sensor training. REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration .
A TPMS malfunction message is never or always on	Message center concern TPMS warning indication concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DIAGNOSE the TPMS indicator. GO to Pinpoint Test AG
A tire training message (train left front, right front, left rear or right rear tire) message is never on	TPMS warning indicator concern TPMS sensor training concern	NOTE: These messages only appear during the TPMS sensor training procedure. VERIFY the TPMS warning indicator functions.If the TPMS warning indicator does not operate, GO to Pinpoint Test AG If the TPMS warning indicator operates, CARRY OUT the TPMS sensor training. REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration .
The tires not trained message is always on	TPMS sensor training concern	NOTE: This message only appears during the TPMS sensor training procedure. CARRY OUT the TPMS sensor training. REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration .
The transport mode message is always on	Vehicle is in transport mode	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DISABLE the transport mode and PLACE the vehicle in normal operation mode. REFER to: Transport Mode Deactivation .
A vehicle starting/ignition status (press brake to start or switch ignition off press power) message is always on	Message center concern Push button start concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R If the driver door ajar message functions correctly, DIAGNOSE the ignition/starting system concern. REFER to: Steering Wheel and Column Electrical Components .