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Home >> Ford >> 2022 >> Transit Connect Titanium, Gas/Ethanol >> Repair and Diagnosis >> Electrical >> Gauges >> Instrument Panel And Interior Switches Illumination >> Diagnosis And Testing >> Instrument Panel and Interior Switches Illumination >> Pinpoint Tests >> Pinpoint Test F: The Passenger Front, RH (Right-Hand) Rear Or LH (Left-Hand) Rear Window Control Switch Illumination Is Inoperative Or Always On (One-Touch Up And Down Front Windows)

Pinpoint Test F: The Passenger Front, RH (Right-Hand) Rear Or LH (Left-Hand) Rear Window Control Switch Illumination Is Inoperative Or Always On (One-Touch Up And Down Front Windows)

  1. Refer to POWER WINDOWS for schematic and connector information.

    Normal Operation and Fault Conditions 

    REFER to: Instrument Panel and Interior Switches Illumination - System Operation and Component Description .

    DTC Fault Trigger Conditions 

    DTC Description Fault Trigger Condition
    DDM B12FF:11 Rear Door Switch Illumination: Circuit Short To Ground A continuous and on-demand DTC that sets in the DDM when the LH RDM detects a short to ground on the rear door switch illumination output circuit.
    DDM B12FF:15 Rear Door Switch Illumination: Circuit Short To Battery Or Open A continuous and on-demand DTC that sets in the DDM when the LH RDM detects a short battery voltage or a circuit open on the rear door switch illumination output circuit.
    PDM B12FF:11 Rear Door Switch Illumination: Circuit Short To Ground A continuous and on-demand DTC that sets in the PDM when the RH RDM detects a short to ground on the rear door switch illumination output circuit.
    PDM B12FF:15 Rear Door Switch Illumination: Circuit Short To Battery Or Open A continuous and on-demand DTC that sets in the PDM when the RH RDM detects a short battery voltage or a circuit open on the rear door switch illumination output circuit.
    PDM U2010:11 Switch Illumination: Circuit Short To Ground A continuous and on-demand DTC that sets when the PDM detects a short to ground on the passenger front window switch illumination output circuit.
    PDM U2010:15 Switch Illumination: Circuit Short To Battery Or Open A continuous and on-demand DTC that sets when the PDM detects a short battery voltage or a circuit open on the passenger front window switch illumination output circuit.

    Possible Sources 

    • Wiring, terminals or connectors
    • Window control switch
    • PDM
    • RDM

  2. F1 VERIFY THE POWER WINDOW FUNCTIONALITY

    • Operate the power window from the suspect switch and  the driver window control switch.

    Does the power window function correctly from the suspect switch AND the LH front master window control switch? 

    Yes  For the passenger front window control switch, GO to  F2 For the RR window control switch, GO to  F9 For the LR window control switch, GO to  F16
    No  REFER to: Glass, Frames and Mechanisms - Vehicles With: One-Touch Open and Close Front Windows .

  3. F2 CHECK THE PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, clear the PDM Diagnostic Trouble Codes (DTCs).

    • Perform the PDM self-test.

    Is DTC U2010:11 stored? 

    Yes  GO to  F6
    No  GO to  F3

  4. F3 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO VOLTAGE AT THE PASSENGER FRONT WINDOW CONTROL SWITCH

    • Ignition OFF.

    • Disconnect Passenger Front Window Control Switch C604 (LHD) or C592 (RHD).

    • Disconnect PDM C652A (LHD) or C590A (RHD).

    • Ignition ON.

    • Measure:

      LHD 

      Positive Lead Measurement / Action Negative Lead
      C604-1
      GFD573117Courtesy of FORD MOTOR COMPANY
      		 Ground

      RHD 

      Positive Lead Measurement / Action Negative Lead
      C592-1
      GFD573117Courtesy of FORD MOTOR COMPANY
      		 Ground

    Is any voltage present? 

    Yes  REPAIR the circuit.
    No  GO to  F4

  5. F4 CHECK THE ILLUMINATION CIRCUIT FOR AN OPEN BETWEEN THE PDM (PASSENGER DOOR MODULE) AND THE PASSENGER FRONT WINDOW CONTROL SWITCH

    • Ignition OFF.

    • Measure:

      LHD 

      Positive Lead Measurement / Action Negative Lead
      C604-1
      GFD573118Courtesy of FORD MOTOR COMPANY
      		 C652A-15

      RHD 

      Positive Lead Measurement / Action Negative Lead
      C592-1
      GFD573118Courtesy of FORD MOTOR COMPANY
      		 C590A-15

    Is the resistance less than 3 ohms? 

    Yes  GO to  F5
    No  REPAIR the circuit.

  6. F5 CHECK THE PDM (PASSENGER DOOR MODULE) ILLUMINATION OUTPUT VOLTAGE AT THE PASSENGER WINDOW CONTROL SWITCH

    • Connect PDM C652A (LHD) or C590A (RHD).

    • Ignition ON.

    • Place the headlamp switch in the PARKING LAMPS ON position.

    • Press the dimmer switch up until the instrument panel illumination reaches full brightness.

    • Measure:

      LHD 

      Positive Lead Measurement / Action Negative Lead
      C604-1
      GFD573117Courtesy of FORD MOTOR COMPANY
      		 Ground

      RHD 

      Positive Lead Measurement / Action Negative Lead
      C592-1
      GFD573117Courtesy of FORD MOTOR COMPANY
      		 Ground

    Is the voltage greater than 11 volts? 

    Yes  INSTALL a new window control switch.
    No  GO to  F8

  7. F6 RECHECK THE PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) WITH THE PASSENGER WINDOW CONTROL SWITCH DISCONNECTED

    • Ignition OFF.

    • Disconnect Passenger Front Window Control Switch C604 (LHD) or C592 (RHD).

    • Ignition ON.

    • Using a diagnostic scan tool, clear the PDM Diagnostic Trouble Codes (DTCs).

    • Perform the PDM self-test

    Is DTC U2010:11 returned? 

    Yes  GO to  F7
    No  INSTALL a new window control switch.

  8. F7 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO GROUND AT THE RH (RIGHT-HAND) FRONT WINDOW CONTROL SWITCH

    • Ignition OFF.

    • Disconnect PDM C652A (LHD) or C590A (RHD).

    • Measure:

      LHD 

      Positive Lead Measurement / Action Negative Lead
      C604-1
      GFD573118Courtesy of FORD MOTOR COMPANY
      		 Ground

      RHD 

      Positive Lead Measurement / Action Negative Lead
      C592-1
      GFD573118Courtesy of FORD MOTOR COMPANY
      		 Ground

    Is the resistance greater than 10, 000 ohms? 

    Yes  GO to  F8
    No  REPAIR the circuit.
    After the repair:  CLEAR the PDM Diagnostic Trouble Codes (DTCs) and REPEAT the self-test to enable the illumination output driver.

  9. F8 CHECK FOR CORRECT PDM (PASSENGER DOOR MODULE) OPERATION

    • Disconnect and inspect all PDM connectors.

    • Repair:

      • Corrosion (install new connector or terminals - clean module pins)
      • Damaged or bent pins - install new terminals / pins
      • Pushed-out pins - install new pins as necessary

    • Reconnect the PDM connectors and all previously disconnected power window system connectors. Make sure all connectors seat and latch correctly.

    • Operate the system to determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new PDM.
    No  The system is operating correctly at this time. The concern may have been caused by component connections. ADDRESS the root cause of any connector or pin issues.

  10. F9 CHECK THE PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, clear the PDM Diagnostic Trouble Codes (DTCs).

    • Perform the PDM self-test.

    Is DTC B12FF:11 stored? 

    Yes  GO to  F13
    No  GO to  F10

  11. F10 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO VOLTAGE AT THE RR (RIGHT REAR) WINDOW CONTROL SWITCH

    • Ignition OFF.

    • Disconnect RH RDM C832.

    • Disconnect RR Window Control Switch C801.

    • Ignition ON.

    • Measure
      Positive Lead Measurement / Action Negative Lead
      C801-1
      GFD573117Courtesy of FORD MOTOR COMPANY
      		 Ground

    Is any voltage present? 

    Yes  REPAIR the circuit.
    No  GO to  F11

  12. F11 CHECK THE ILLUMINATION CIRCUIT FOR AN OPEN BETWEEN THE RH (RIGHT-HAND) RDM (REAR DOOR MODULE) AND THE RR (RIGHT REAR) WINDOW CONTROL SWITCH

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C801-1
      GFD573118Courtesy of FORD MOTOR COMPANY
      		 C832-3

    Is the resistance less than 3 ohms? 

    Yes  GO to  F12
    No  REPAIR the circuit.

  13. F12 CHECK THE RH (RIGHT-HAND) RDM (REAR DOOR MODULE) ILLUMINATION OUTPUT VOLTAGE AT THE WINDOW CONTROL SWITCH

    • Connect RR Door Module (RDM) C832.

    • Ignition ON.

    • Place the headlamp switch in the PARKING LAMPS ON position.

    • Press the dimmer switch up until the instrument panel illumination reaches full brightness.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C801-1
      GFD573117Courtesy of FORD MOTOR COMPANY
      		 Ground

    Is the voltage greater than 11 volts? 

    Yes  INSTALL a new window control switch.
    No  GO to  F15

  14. F13 RECHECK THE PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) WITH THE RR (RIGHT REAR) WINDOW CONTROL SWITCH DISCONNECTED

    • Ignition OFF.

    • Disconnect RR Window Control Switch C801.

    • Ignition ON.

    • Using a diagnostic scan tool, clear the PDM Diagnostic Trouble Codes (DTCs).

    • Perform the PDM self-test.

    Is DTC B12FF:11 returned? 

    Yes  GO to  F14
    No  INSTALL a new window control switch.

  15. F14 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO GROUND AT THE RR (RIGHT REAR) WINDOW CONTROL SWITCH

    • Ignition OFF.

    • Disconnect RH RDM C832.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C801-1
      GFD573118Courtesy of FORD MOTOR COMPANY
      		 Ground

    Is the resistance greater than 10, 000 ohms? 

    Yes  GO to  F15
    No  REPAIR the circuit.
    After the repair:  CLEAR the PDM Diagnostic Trouble Codes (DTCs) and REPEAT the self-test to enable the illumination output driver.

  16. F15 CHECK FOR CORRECT RH (RIGHT-HAND) RDM (REAR DOOR MODULE) PASSENGER REAR DOOR MODULE (PRDM) OPERATION

    • Disconnect and inspect all RH RDM connectors.

    • Repair:

      • Corrosion (install new connector or terminals - clean module pins)
      • Damaged or bent pins - install new terminals / pins
      • Pushed-out pins - install new pins as necessary

    • Reconnect the RH RDM connectors and all previously disconnected power window system connectors. Make sure all connectors seat and latch correctly.

    • Operate the system to determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new Passenger Rear Door Module (PRDM).
    No  The system is operating correctly at this time. The concern may have been caused by component connections. ADDRESS the root cause of any connector or pin issues.

  17. F16 CHECK THE DDM (DRIVER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, clear the DDM Diagnostic Trouble Codes (DTCs).

    • Perform the DDM self-test.

    Is DTC B12FF:11 stored? 

    Yes  GO to  F20
    No  GO to  F17

  18. F17 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO VOLTAGE AT THE LR (LEFT REAR) WINDOW CONTROL SWITCH

    • Ignition OFF.

    • Disconnect LH RDM C728.

    • Disconnect LR Window Control Switch C701.

    • Ignition ON.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C701-1
      GFD573117Courtesy of FORD MOTOR COMPANY
      		 Ground

    Is any voltage present? 

    Yes  REPAIR the circuit.
    No  GO to  F18

  19. F18 CHECK THE ILLUMINATION CIRCUIT FOR AN OPEN BETWEEN THE LH (LEFT-HAND) RDM (REAR DOOR MODULE) AND THE LR (LEFT REAR) WINDOW CONTROL SWITCH

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C701-1
      GFD573118Courtesy of FORD MOTOR COMPANY
      		 C728-3

    Is the resistance less than 3 ohms? 

    Yes  GO to  F19
    No  REPAIR the circuit.

  20. F19 CHECK THE LH (LEFT-HAND) RDM (REAR DOOR MODULE) ILLUMINATION OUTPUT VOLTAGE AT THE LR (LEFT REAR) WINDOW CONTROL SWITCH

    • Connect LH RDM C728.

    • Ignition ON.

    • Place the headlamp switch in the PARKING LAMPS ON position.

    • Press the dimmer switch up until the instrument panel illumination reaches full brightness.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C701-1
      GFD573117Courtesy of FORD MOTOR COMPANY
      		 Ground

    Is the voltage greater than 11 volts? 

    Yes  INSTALL a new window control switch.
    No  GO to  F22

  21. F20 CHECK THE DDM (DRIVER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) WITH THE LR (LEFT REAR) WINDOW CONTROL SWITCH DISCONNECTED

    • Ignition OFF.

    • Disconnect LH Rear Window Control Switch C701.

    • Ignition ON.

    • Using a diagnostic scan tool, clear the DDM Diagnostic Trouble Codes (DTCs).

    • Perform the DDM self-test.

    Is DTC B12FF:11 stored? 

    Yes  GO to  F21
    No  INSTALL a new window control switch.

  22. F21 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO GROUND AT THE LR (LEFT REAR) WINDOW CONTROL SWITCH

    • Ignition OFF.

    • Disconnect LH RDM C728.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C701-1
      GFD573118Courtesy of FORD MOTOR COMPANY
      		 Ground

    Is the resistance greater than 10, 000 ohms? 

    Yes  GO to  F22
    No  REPAIR the circuit.
    After the repair:  CLEAR the DDM Diagnostic Trouble Codes (DTCs) and REPEAT the self-test to enable the illumination output driver.

  23. F22 CHECK FOR CORRECT LH (LEFT-HAND) RDM (REAR DOOR MODULE) OPERATION

    • Disconnect and inspect all LH RDM connectors.

    • Repair:

      • Corrosion (install new connector or terminals - clean module pins)
      • Damaged or bent pins - install new terminals / pins
      • Pushed-out pins - install new pins as necessary

    • Reconnect the LH RDM connectors and all previously disconnected power window system connectors. Make sure all connectors seat and latch correctly.

    • Operate the system to determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new LH RDM.
    No  The system is operating correctly at this time. The concern may have been caused by component connections. ADDRESS the root cause of any connector or pin issues.
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