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Home >> Mercedes Benz >> 2021 >> Metris Van Cargo >> Repair and Diagnosis >> Electrical >> Motors, Switches, Relays >> Electrical System -- Body (4 Of 6) -- 447 Chassis >> Removal & Installation >> Check HERMES Control Unit (Code: VS2SIMKOW, Acc. No.: 54 963 42) - SM82.95-S-0025A

Check HERMES Control Unit (Code: VS2SIMKOW, Acc. No.: 54 963 42) - SM82.95-S-0025A

Model 447.603/605/703 13 as of 153001 up to 913143 

with code JH3 (Communication module (LTE) for digital services) 

with code ZU8 (National version for USA) 

OPERATION NO. OF OPERATION TEXTS OR STANDARD TEXTS AND FLAT RATES

Category Op. no. Operation text Time Acc. no. Code
P 02 4762 Operations: Connect/disconnect vehicle diagnosis system (XENTRY Diagnosis) - 54 963 42 VS2SIMKOW
P 02 5058 Operations: Connect/disconnect starter battery charger (XENTRY Diagnosis connected) - 54 963 42 VS2SIMKOW
P 12 2004 Operations: Disconnect/connect ground line of on-board electrical system battery (XENTRY Diagnosis connected) - 54 963 42 VS2SIMKOW
P 12 1890 Operations: Check data of SIM card in HERMES control unit (XENTRY Diagnosis connected) - 54 963 42 VS2SIMKOW
P 12 1896 Operations: Update data of SIM card in HERMES control unit (after check) - 54 963 42 VS2SIMKOW
P 12 1895 Operations: Replace HERMES control unit (after check) - 54 963 42 VS2SIMKOW

Shown on model 447.6/7 

G16503383Courtesy of MERCEDES-BENZ USA
G16503358Courtesy of MERCEDES-BENZ USA

Shown on model 447.6/7 

G16503385Courtesy of MERCEDES-BENZ USA

Shown in XENTRY Diagnosis (in English) 

G16503386Courtesy of MERCEDES-BENZ USA

Shown in XENTRY Diagnosis (in English) 

Notice  Information on preventing damage to electronic components due to electrostatic discharge   AH54.00-P-0001-01A
Notice  Notes on carrying out repair work in the vehicle interior   AH68.00-D-0001-01KOS
  Notes on programming control units   AH54.21-P-0001-03Z
  Notes on SCN coding of control units   AH54.21-P-0004-01X
INSPECT Check     
1 Check whether vehicle is affected by measure. IMPORTANT For authorized Mercedes-Benz service partners, only the entry in the "Extended VEGA Application" (EVA) system, in the "Current" tab is decisive. There is no need to also check the affected vehicles in the workshop information system (WIS) or vehicle list.  
  Installing     
2 Install the 12 V charger.    
REFER TO TESTING & REPAIR     AR54.10-S-1127E
    NOTES
A sufficient power supply for the on-board electrical system battery must be guaranteed throughout the entire work procedure. Otherwise any undervoltage that occurs may damage the control units.
IMPORTANT Follow the operating instructions for the 12 V charger.
IMPORTANT Use the 12 V charger to ensure an adequate voltage (min. 12.5 V) for the on-board electrical system battery.
 
3 Connect diagnostic system.    
REFER TO SELF-DIAGNOSTIC SYSTEMS     AD00.00-S-2000-04E
    IMPORTANT Always make sure that XENTRY Diagnosis is updated to the latest version.
IMPORTANT The operation steps in XENTRY Diagnosis must be followed precisely at all times.
 
  Check data of SIM card     
4 Check data of SIM card in HERMES control unit (N112/9). IMPORTANT"FFFFFFFFFFFFFF"  must be shown under the current actual value of the "ICCID" fields (no. 819) and "IMSI" (Nr. 072).
IMPORTANT To do this, select the following menu items:
Quick test view →
N112/9 'Telematics services' (HERMES)
communication module (code: JH3) →
Actual values →
Activation status
If XENTRY Diagnosis shows "FFFFFFFFFFFFFF" for both actual values "ICCID" (No. 819) and "IMSI" (No. 072), ↓ continue with operation step 8.
If XENTRY Diagnosis does not show "FFFFFFFFFFFFFF" for both actual values "ICCID" (No. 819) and "IMSI" (No. 072), ↓ continue with operation step 5.
If communication between XENTRY Diagnosis and the HERMES control unit (N112/9) fails, disconnect and connect the ground line of the onboard electrical system battery. If the problem persists, ↓ continue with operation step 8.
 
REFER TO TESTING & REPAIR     AR54.10-S-0003E
  Commissioning of control unit     
5 Perform commissioning of HERMES control unit (N112/9) using vehicle diagnosis system. Only if XENTRY Diagnosis does not show "FFFFFFFFFFFFFF" for both actual values "ICCID" (No. 819) and "IMSI" (No. 072).  
REFER TO TESTING & REPAIR Programming of control units   AR54.21-S-0014E
    IMPORTANT To do this, select the following menu items:
Quick test view →
N112/9 'Telematics services' (HERMES)
communication module (code: JH3) →
Adaptations →
Commissioning →
Initial startup of already installed control unit
IMPORTANT It is absolutely essential to precisely follow the operation steps as described in the vehicle diagnosis system.
The software update in the HERMES control unit (N112/9) can take several hours. 
IMPORTANT Do not yet remove vehicle diagnosis system.
 
INSPECT Check     
6 Make sure that the vehicle has satisfactory cellular telephone system reception. Only if XENTRY Diagnosis does not show "FFFFFFFFFFFFFF" for both actual values "ICCID" (No. 819) and "IMSI" (No. 072).
IMPORTANT To do this, select the following menu items:
Quick test view → N112/9 'Telematics services' (HERMES) communication module (code: JH3) →
Actual values →
Cellular telephone system and data communications
IMPORTANT The current actual value of the "Signal level of cellular telephone system service" field (No. 026) must be above 80%.
If the current actual value of the "Signal level of cellular telephone system service" field (No. 026) is below 80%, move the vehicle outside to improve mobile phone reception. The lower the cellular telephone system reception, the higher the probability that the update of the data for the SIM card in the HERMES control unit (N112/9) (over-the-air update (OTA update)) will not be successful.
 
  Update SIM card data     
7 Update SIM card data in HERMES control unit (N112/9) via over-the-air update (OTA update). Only if XENTRY Diagnosis does not show "FFFFFFFFFFFFFF" for both actual values "ICCID" (No. 819) and "IMSI" (No. 072) and the current actual value of the "Signal level of cellular telephone system service" field (No. 026) is above 80%.  
      SM82.95-S-0025-03A 
    IMPORTANT Ignition must be switched on.
If the update was successful, ↓ continue with operation step 16.
If, after about 7 minutes or after starting 3 times in succession, the update was unsuccessful, ↓ continue with operation step 8.
 
REMOVING Remove     
8 Switch off ignition and store transmitter key outside of the transmission range (for at least 2 minutes). Only if, after about 7 minutes or after starting 3 times in succession, the SIM card data in the HERMES control unit (N112/9) was not successfully updated.  
9 Remove left cover under the dashboard. Only if, after about 7 minutes or after starting 3 times in succession, the SIM card data in the HERMES control unit (N112/9) was not successfully updated.  
REFER TO TESTING & REPAIR   Model 447.6/7 with code LC7 (Front footwell illumination) with code ZU8 (USA national version) AR68.10-S-1500E
10 Disconnect electrical connectors (1). Only if, after about 7 minutes or after starting 3 times in succession, the SIM card data in the HERMES control unit (N112/9) was not successfully updated.  
11 Release front and rear lock on holder (2) and take HERMES control unit (N112/9) out to one side. Only if, after about 7 minutes or after starting 3 times in succession, the SIM card data in the HERMES control unit (N112/9) was not successfully updated.
IMPORTANT Dispose of removed HERMES control unit (N112/9) properly. Observe the applicable legal requirements and specifications of the relevant country.
 
INSTALLING Install     
12 Install new HERMES control unit (N112/9) on holder (2) and lock. Only if, after about 7 minutes or after starting 3 times in succession, the SIM card data in the HERMES control unit (N112/9) was not successfully updated.  
13 Connect electrical connectors (1). Only if, after about 7 minutes or after starting 3 times in succession, the SIM card data in the HERMES control unit (N112/9) was not successfully updated.  
14 Install left cover below the instrument panel. Only if, after about 7 minutes or after starting 3 times in succession, the SIM card data in the HERMES control unit (N112/9) was not successfully updated.  
REFER TO TESTING & REPAIR   Model 447.6/7 with code LC7 (Front footwell illumination) with code ZU8 (USA national version) AR68.10-S-1500E
  Commissioning of control unit     
15 Perform commissioning of HERMES control unit (N112/9) using vehicle diagnosis system. Only if, after about 7 minutes or after starting 3 times in succession, the SIM card data in the HERMES control unit (N112/9) was not successfully updated.  
REFER TO TESTING & REPAIR Programming of control units   AR54.21-S-0014E
    IMPORTANT To do this, select the following menu items:
Quick test view →
N112/9 'Telematics services' (HERMES) communication module (code: JH3) →
 
    Adaptations →
Commissioning →
Control unit replacement with initial startup of new control unit
IMPORTANT It is absolutely essential to precisely follow the operation steps as described in the vehicle diagnosis system.
The software update in the HERMES control unit (N112/9) can take several hours. 
IMPORTANT Do not yet remove vehicle diagnosis system.
 
INSPECT Check     
16 Perform function test of HERMES control unit (N112/9) using XENTRY Diagnosis. IMPORTANT To do this, select the following menu items:
Quick test view →
N112/9 'Telematics services' (HERMES) communication module (code: JH3) →
Actuations →
Self test
IMPORTANT The operation steps in XENTRY Diagnosis must be followed precisely at all times.
 
17 Perform function test of emergency call system. IMPORTANT To do so, switch on ignition without touching brake pedal and check if the "SOS NOT READY" warning message disappears automatically in the instrument cluster.
IMPORTANT Model 447.6/7 with code E3C (Audio 30) or code EA4 (Audio 40) or code EN6 (Audio 10) or code EN7 (Audio 15)
On these vehicles, switch on the radio and check if "SOS NOT READY" appears in the central display of the radio, and then check if shortly after this "SOS NOT READY" automatically disappears from the central display.
 
  Remove     
18 Remove vehicle diagnosis system.    
REFER TO SELF-DIAGNOSTIC SYSTEMS     AD00.00-S-2000-04E
19 Remove charger from vehicle.    
REFER TO TESTING & REPAIR     AR54.10-S-1127E
PARTS ORDERING NOTE

Part no. Designation Quantity
A 238 900 11 06 HERMES control unit n.B. (1)
- Additional replacement part scopes, small parts and consumable materials required for carrying out this service measure must be replaced in accordance with the information in the repair documents referenced in this document. These must be determined according to the vehicle identification number (FIN) via the "XENTRY Parts Information" system and, whilst not listed in the parts ordering note, they are included in the costing. n.B.