Global Customer Symptom Code (GCSC) Chart
WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
Global Customer Symptom Code Chart
| Customer Symptom | Action |
|---|---|
| Start/Run/Move > Starting > Remote Start > Inoperative | GO to Pinpoint Test R |
| Safe and Secure > Latches/Locks > Door > Difficult to Close | GO to Pinpoint Test A |
| Safe and Secure > Latches/Locks > Door > Difficult to Open | GO to Pinpoint Test A |
| Safe and Secure > Latches/Locks > Door > Difficult to Open | GO to Pinpoint Test B |
| Safe and Secure > Latches/Locks > Door > Difficult to Open | GO to Pinpoint Test C |
| Safe and Secure > Latches/Locks > Door > Loose/Attachment | GO to Pinpoint Test F |
| Safe and Secure > Latches/Locks > Door > Manual Function | GO to Pinpoint Test G |
| Safe and Secure > Latches/Locks > Door > Manual Function | GO to Pinpoint Test H |
| Safe and Secure > Latches/Locks > Door > Power Function | GO to Pinpoint Test I |
| Safe and Secure > Latches/Locks > Door > Power Function | GO to Pinpoint Test K |
| Safe and Secure > Latches/Locks > Door > Power Function | GO to Pinpoint Test L |
| Safe and Secure > Latches/Locks > Door > Power Function | GO to Pinpoint Test N |
| Safe and Secure > Latches/Locks > Door > Sticks/Binds | GO to Pinpoint Test D |
| Safe and Secure > Latches/Locks > Door > Sticks/Binds | GO to Pinpoint Test E |
| Safe and Secure > Latches/Locks > Tailgate > Difficult to Open | GO to Pinpoint Test M |
| Safe and Secure > Latches/Locks > Tailgate > Manual Function | GO to Pinpoint Test AD |
| Safe and Secure > Latches/Locks > Fuel Door > Difficult to Close | GO to Pinpoint Test AI |
| Safe and Secure > Latches/Locks > Fuel Door > Difficult to Open | GO to Pinpoint Test AH |
| Safe and Secure > Remote Entry > Control > Inoperative | GO to Pinpoint Test O |
| Safe and Secure > Remote Entry > Control > Inoperative | GO to Pinpoint Test P |
| Safe and Secure > Remote Entry > Control > Inoperative | GO to Pinpoint Test S |
| Safe and Secure > Remote Entry > Control > Inoperative | GO to Pinpoint Test T |
| Safe and Secure > Remote Entry > Performance > Inoperative | GO to Pinpoint Test Q |
| Safe and Secure > Remote Entry > Performance > Inoperative | GO to Pinpoint Test AK |