Pinpoint Test A: Hard To Open Or Close A Door From Either Door Handle

WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

Normal Operation and Fault Conditions
The door latch can be actuated from the interior or exterior door handle. When actuated, the door latch releases and allows the door to open. If the door latch or the door hinges have insufficient lubrication or if the striker or door are misaligned, it causes extra force to be used when opening or closing the door.

Possible Sources
- Door alignment
- Door hinges
- Door latch

A1 CHECK THE LATCH OPERATION FROM BOTH DOOR HANDLES

NOTE: Make sure the child safety lock is in the unlock position for the rear doors.

Open the door using both the interior and exterior door handles.

Does the door open normally from one of the door handles?

Yes	If the door is difficult/does not open from the exterior door handle, GO to Pinpoint Test B If the door is difficult/does not open from the interior door handle, GO to Pinpoint Test C

GO to A2

A2 CHECK THE LATCH OPERATION
- Open the door.
- Using a screwdriver, fully close the latch (2 clicks).
- Verify the latch releases easily while pulling on the interior/exterior door handle.
Does the latch release easily?

Yes GO to A4

No GO to A3

A3 CHECK THE LATCH OPERATION AFTER LUBRICATION

Lubricate the door latch. REFER to: Door Latch Lubrication .

Using a screwdriver, fully close the latch (2 clicks).

Verify the latch releases easily while pulling on the interior/exterior door handle.

Does the latch release easily?

Yes	The concern was caused by an insufficiently lubricated door latch.

No	INSTALL a new door latch. REFER to: Front Door Latch . REFER to: Rear Door Lower Latch - SuperCab . REFER to: Rear Door Upper Latch - SuperCab . REFER to: Rear Door Latch - SuperCrew .

A4 CHECK THE DOOR ALIGNMENT

Check the alignment of the door.

Is the door aligned correctly?

Yes	LUBRICATE the door hinges.

No	ADJUST the door as necessary. REFER to: Front Door Alignment - Regular Cab/SuperCrew . REFER to: Front Door Alignment - SuperCab . REFER to: Rear Door Alignment - SuperCab . REFER to: Rear Door Alignment - SuperCrew .