Symptom Chart

WARNING: This page is about a different car, the 2011 Jaguar XKR, 2011 Jaguar XK, 2010 Jaguar XKR, and 2010 Jaguar XK. However, it is still accessible from the selected car via links, so may be relevant.

Symptom	Possible Cause	Action
No seat movement from switchpack (including no memory recall)	Seat module has gone into sleep mode Seat switchpack LIN, power or ground circuit - Open circuit Seat switchpack LIN, power or ground circuit - Short circuit to ground, short circuit to power	Set ignition ON. Re-check seat function from switchpack. Check for DTC B1A98-87 and refer to DTC relevant DTC index. Check for DTC B1A98-88 and refer to relevant DTC index
Seat movement from switchpack occurs in inch mode (after 2 second delay from switch operation) - When seat axis movement is requested from the seat switchpack the requested seat axis moves a short distance (after a 2 second delay from switch operation) then stops. This behavior could occur on any seat axis (slide, height, squab, tilt or cushion)	Motor hall sensor on affected axis is not connected or not receiving expected signals	Check for DTCs, B1B87-31, B1B91-31, B1B89-31, B1B93-31, B1063-31 and refer to relevant DTC index. Re-calibrate affected seat
Seat movement from switchpack occurs in inch mode - When seat axis movement is requested from the seat switchpack the requested seat axis moves a short distance then stops. This behavior will occur on ALL seat axis (slide, height, squab, tilt and cushion)	Medium speed CAN fault	Check instrument cluster and driver/passenger door module(s) for DTCs, U0208-00, U0126-00, U0155-00, U0199-00, U0142-00 and refer to relevant DTC index. Check CAN network integrity using manufacturer approved diagnostic system. Re-calibrate affected seat
Seat moves forward/rearwards via the slide axis when the seat squab is tipped forwards/rearwards	Seat module is in manufacturing mode	Re-configure the affected seat module as a 'New Module' using the manufacturer approved diagnostic system
When seat squab axis is moved to its maximum recline position the squab makes contact with the rear quarter casing causing the squab to twist and bend	Seat is out of calibration	Re-calibrate the affected seat. Check for DTC U3001-46 and refer to relevant DTC index
Front seat fore/aft movement not functioning	Carry out the pinpoint test associated to this Symptom	GO to Pinpoint Test A .
Front seat excessive fore/aft free play	Carry out the pinpoint test associated to this Symptom	GO to Pinpoint Test B .
Front seat fore/aft movement noisy	Carry out the pinpoint test associated to this Symptom	GO to Pinpoint Test C .
Front seat height, tilt and/or seat extension motor movement not functioning	Carry out the pinpoint test associated to this Symptom	GO to Pinpoint Test D .
Front seat height, tilt and/or extension movement noisy	Carry out the pinpoint test associated to this Symptom	GO to Pinpoint Test E .
Heating And Cooling - Inoperative	Carry out the pinpoint test associated to this Symptom	GO to Pinpoint Test F .
Heating And Cooling - Noisy Operation	Carry out the pinpoint test associated to this Symptom	GO to Pinpoint Test G .
Heating And Cooling - Poor Heat Or Cool Efficiency	Carry out the pinpoint test associated to this Symptom	GO to Pinpoint Test H .
Heating And Cooling - Heat Or Cool Operation Slow	Carry out the pinpoint test associated to this Symptom	GO to Pinpoint Test I .
Heating And Cooling - Intermittent Operation	Carry out the pinpoint test associated to this Symptom	GO to Pinpoint Test J