Symptom Chart: Power Tailgate
WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
| Condition | Actions |
|---|---|
| The power tailgate does not operate from a RKE transmitter | REFER to: Locks, Latches and Entry Systems . |
| The power tailgate passive entry feature is inoperative | REFER to: Locks, Latches and Entry Systems . |
| The power tailgate does not unlatch | GO to Pinpoint Test A |
| The tailgate unlatches but the power tailgate is inoperative | GO to Pinpoint Test B |
| The power tailgate is inoperative from one of the power tailgate control switches | GO to Pinpoint Test C |
| The power tailgate stops in the secondary latch position | GO to Pinpoint Test D |
| The power tailgate reverses during power open operation | GO to Pinpoint Test Q |
| The power tailgate reverses during a power close operation | GO to Pinpoint Test E |
| The power tailgate does not power close (power open OK) | GO to Pinpoint Test F |
| The power tailgate does not power open (power close OK) | GO to Pinpoint Test H |
| The power tailgate closes (with a continuous chime) immediately after a power open | GO to Pinpoint Test H |
| The power tailgate actuation is inoperative | GO to Pinpoint Test I |
| The power tailgate has excessive noise during operation | GO to Pinpoint Test R |