Pinpoint Test H: The Power Tailgate Closes (With A Continuous Chime) Immediately After A Power Open
WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
- Normal Operation and Fault Conditions
REFER to: Power Tailgate - System Operation and Component Description .
Possible Sources
- Excessive weight on the tailgate, such as snow, ice or a bicycle rack
- Tailgate damper
- H1 CHECK FOR RGTM (REAR GATE TRUNK MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)NOTE: Make sure there is no excessive weight on the tailgate, such as snow, ice or a luggage rack.
- Ignition ON.
- Using a diagnostic scan tool, carry out the RGTM self-test.
Are any DTC present?
Yes REFER to the DTC Chart(s) . No GO to H2 - H2 CHECK THE TAILGATE DAMPER
- Verify there is no excessive weight on the tailgate, such as snow, ice or a bicycle rack.
- Turn the power tailgate off (disable) from the message center.
- Operate the tailgate manually to verify the tailgate damper is working correctly.
Does the tailgate damper work correctly?
Yes GO to H3 No INSTALL a new tailgate damper. REFER to: Tailgate Damper . - H3 CHECK THE TAILGATE TORSION ROD
- Verify there is no excessive weight on the tailgate, such as snow, ice or a bicycle rack.
- Turn the power tailgate off (disable) from the message center.
- Operate the tailgate manually to verify the tailgate torsion rod is working correctly.
Does the tailgate torsion rod work correctly?
Yes GO to H4 No INSTALL a new tailgate torsion rod. REFER to: Tailgate Torsion Rod . - H4 CHECK FOR CORRECT RGTM (REAR GATE TRUNK MODULE) OPERATION
- Disconnect and inspect all RGTM connectors.
- Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary
- Reconnect all the RGTM connectors and make sure they seat and latch correctly.
- Operate the system and determine if the concern is still present.
Is the concern still present?
Yes CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new RGTM. REFER to: Rear Gate Trunk Module (RGTM) . No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.