Pinpoint Test A : The Rear Parking Aid Camera Is Inoperative - Vehicles With Rear Only Parking Aid Camera

WARNING: This page is about a different car, the 2019 Ford F-550 Super Duty, 2019 Ford F-450 Super Duty, 2019 Ford F-350 Super Duty, and 2019 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.

A1 CHECK AND CLEAN THE REAR PARKING AID CAMERA LENS
- Clean and make sure the rear video camera lens is clear of any debris.
- Ignition ON.
- Select REVERSE.
- Test the rear parking aid camera system and monitor the video image.
- Select PARK.
Is the concern still present?

Yes GO to A2

No The system is operating correctly at this time. The concern may have been caused by dirt or debris on the camera lens.

A2 CHECK FOR CORRECT GEAR INPUT AT THE IPC (INSTRUMENT PANEL CLUSTER)
- While monitoring the IPC PRNDL indicator, briefly select each gear in the entire range.
Does the IPC PRNDL indicator match the actual gear selection?

Yes GO to A3

No DIAGNOSE the PRNDL indicator. REFER to: Information Center - Instrumentation, Message Center And Warning Chimes .

A3 PERFORM A NETWORK TEST
- Using a diagnostic scan tool, perform a network test.
Do all modules pass the network test?

Yes GO to A4

No REFER to: Communications Network . See the Symptom Chart: Communication Network.

A4 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST

Using the diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?

Yes	* For BCM Diagnostic Trouble Codes (DTCs) B115E:01, B115E:02 or B115E:08, GO to A13 * For all other Diagnostic Trouble Codes (DTCs), REFER to DTC Chart: BCM .

No	* If the rear video is displayed on the touchscreen centerstack infotainment display, GO to A5* If the rear video is displayed on the 107 mm (4.2 in) centerstack infotainment display, GO to A6* If the rear video is displayed on the interior auto-dimming mirror, GO to A8

A5 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST

Using a diagnostic scan tool, perform the APIM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?

Yes	* For DTC C1001:01, GO to A13 * For all other Diagnostic Trouble Codes (DTCs), see the APIM DTC Chart. REFER to the appropriate Information and Entertainment System article .

GO to A7

A6 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE FCDIM (FRONT CONTROL/DISPLAY INTERFACE MODULE) SELF-TEST

Using a diagnostic scan tool, perform the FCDIM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?

Yes	* For DTC C1001:01, GO to A13* For all other Diagnostic Trouble Codes (DTCs), see the FCDIM DTC Chart. REFER to: Information and Entertainment System .

GO to A7

A7 CHECK THE VIDEO DISPLAY
- Observe the centerstack infotainment display.
- Select REVERSE.
- Wait 30 seconds.
Does the display switch to rear parking camera display mode?

Yes Select PARK. GO to A13

No Select PARK. DIAGNOSE the display. Refer to the appropriate Information and Entertainment System article for the procedure.

A8 CHECK THE REVERSING LAMPS
- Ignition ON.
- While monitoring the reversing lamps, move the transmission gear selector lever through the entire range.
Do the reversing lamps illuminate only when the gear selector is in reverse?

Yes Select PARK. GO to A9

No Select PARK. DIAGNOSE the reversing lamps. REFER to: Reversing Lamps .

A9 CHECK THE INTERIOR AUTO-DIMMING MIRROR DISPLAY
- Select REVERSE.
Does the interior auto-dimming mirror display a blue screen and then turn off?

Yes Select PARK. GO to A13

No Select PARK. GO to A10

A10 CHECK FOR VOLTAGE AT THE INTERIOR AUTO-DIMMING MIRROR

Ignition OFF.

Disconnect Interior Mirror C9039.

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C9039-1	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes

GO to A11

No	INSPECT BCM fuse 36 (15A). If the fuse is OK, REPAIR the circuit. If the fuse is not OK, REFER to OEM Wiring Diagrams to identify the possible causes of the short circuit.

A11 CHECK FOR GROUND AT THE INTERIOR AUTO-DIMMING MIRROR

Ignition OFF.

Disconnect Interior Mirror C9039.

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C9039-4	Courtesy of FORD MOTOR COMPANY	Ground

Is the resistance less than 3 ohms?

Yes

GO to A12

No	REPAIR the circuit.

A12 CHECK THE REVERSING LAMP CIRCUIT VOLTAGE AT THE INTERIOR AUTO-DIMMING MIRROR

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C9039-9	Courtesy of FORD MOTOR COMPANY	Ground

Select REVERSE.

Select PARK.

Is the voltage greater than 11 volts when reverse gear is selected?

Yes	INSTALL a new interior auto-dimming mirror. REFER to: Interior Rear View Mirror .

No	REPAIR the circuit.

A13 CHECK FOR VOLTAGE TO THE REAR PARKING AID CAMERA

Ignition OFF.

Disconnect Rear Parking Aid Camera C4360.

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-1	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes

GO to A14

No	INSPECT BJB fuse 34 (10A). If the fuse is OK, repair the circuit for an open. If the fuse is not OK, REFER to OEM Wiring Diagrams to identify the possible causes of the short circuit.

A14 CHECK FOR GROUND AT THE REAR PARKING AID CAMERA

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-1	Courtesy of FORD MOTOR COMPANY	C4360-5

Is the voltage greater than 11 volts?

Yes

GO to A16

No	* If the rear video is displayed on the 107 mm (4.2 in) centerstack infotainment display, REPAIR the circuit.* If the rear video is displayed on the interior auto-dimming mirror or the touchscreen centerstack infotainment display, GO to A15

A15 CHECK THE REAR PARKING AID CAMERA GROUND/SHIELD CIRCUIT FOR AN OPEN

Ignition OFF.

Disconnect APIM C2383A (with touchscreen centerstack infotainment display).

Disconnect Interior Mirror C9039 (with rear video display in mirror).

Measure:

Interior Mirror Display

Positive Lead	Measurement / Action	Negative Lead
C9039-4	Courtesy of FORD MOTOR COMPANY	C4360-5

Touchscreen Display

Positive Lead	Measurement / Action	Negative Lead
C2383A-33	Courtesy of FORD MOTOR COMPANY	C4360-5

Is the resistance less than 3 ohms?

Yes	* If the rear video is displayed on the interior auto-dimming mirror, INSTALL a new interior auto-dimming mirror. REFER to: Interior Rear View Mirror . * If the rear video is displayed on the touchscreen centerstack infotainment display, GO to A23

No	REPAIR the circuit.

A16 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO VOLTAGE

Ignition OFF.

Disconnect APIM C2383A (with touchscreen centerstack infotainment display).

Disconnect FCDIM C2123 (with 107 mm (4.2 inch) centerstack infotainment display).

Disconnect Interior Mirror C9039 (with display in mirror).

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-3	Courtesy of FORD MOTOR COMPANY	Ground
C4360-4	Courtesy of FORD MOTOR COMPANY	Ground

Is any voltage present?

Yes	REPAIR the circuit in question.

GO to A17

A17 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO GROUND

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-3	Courtesy of FORD MOTOR COMPANY	Ground
C4360-4	Courtesy of FORD MOTOR COMPANY	Ground

Are the resistances greater than 10, 000 ohms?

Yes

GO to A18

No	REPAIR the circuit in question.

A18 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO THE VIDEO SHIELD

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-3	Courtesy of FORD MOTOR COMPANY	C4360-5
C4360-4	Courtesy of FORD MOTOR COMPANY	C4360-5

Are the resistances greater than 10, 000 ohms?

Yes

GO to A19

No	REPAIR the circuit in question.

A19 CHECK VIDEO SIGNAL CIRCUITS FOR AN OPEN

Measure:

Interior Mirror Display

Positive Lead	Measurement / Action	Negative Lead
C9039-8	Courtesy of FORD MOTOR COMPANY	C4360-4
C9039-16	Courtesy of FORD MOTOR COMPANY	C4360-3

Touchscreen Display

Positive Lead	Measurement / Action	Negative Lead
C2383A-14	Courtesy of FORD MOTOR COMPANY	C4360-4
C2383A-15	Courtesy of FORD MOTOR COMPANY	C4360-3

107 mm (4.2 inch) Centerstack Infotainment Display

Positive Lead	Measurement / Action	Negative Lead
C2123-6	Courtesy of FORD MOTOR COMPANY	C4360-4
C2123-12	Courtesy of FORD MOTOR COMPANY	C4360-3

Are the resistances less than 3 ohms?

Yes

GO to A20

No	REPAIR the circuit in question.

A20 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR A SHORT TO VOLTAGE

Disconnect BCM C2280E.

Disconnect DC/ AC Inverter C2293B.

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-2	Courtesy of FORD MOTOR COMPANY	Ground

Is any voltage present?

Yes	REPAIR the circuit.

GO to A21

A21 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR AN OPEN

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-2	Courtesy of FORD MOTOR COMPANY	C2280E-37

Is resistance less than 3 ohms ?

Yes

GO to A22

No	REPAIR the circuit.

A22 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR A SHORT TO GROUND

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-2	Courtesy of FORD MOTOR COMPANY	Ground

Is resistance greater than 10, 000 ohms?

Yes

GO to A24

No	REPAIR the circuit.

A23 CHECK FOR CORRECT APIM (SYNC MODULE) OPERATION

Ignition OFF.

Disconnect and inspect the APIM connector and related in-line connectors.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the APIM connector and related in-line connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, Refer to APIM Guided Routine ..

No	The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

A24 CHECK FOR CORRECT REAR PARKING AID CAMERA OPERATION

Ignition OFF.

Disconnect and inspect the rear parking aid camera connector and related in-line connectors.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the rear parking aid camera connector and related in-line connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new rear parking aid camera. REFER to: Rear Parking Aid Camera . If the concern is still present after camera replacement, GO to A25

No	The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

A25 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

Ignition OFF.

Disconnect and inspect the BCM connectors and related in-line connectors.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the BCM connectors and related in-line connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, Refer to BCM Guided Routine .

No	The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.