Pinpoint Test T : The Sync Connect Remote Start Feature Is Inoperative

WARNING: This page is about a different car, the 2018 Ford EcoSport. However, it is still accessible from the selected car via links, so may be relevant.

Normal Operation and Fault Conditions
Refer to ELECTRONIC ENGINE CONTROLS - 1.0L or Refer to ELECTRONIC ENGINE CONTROLS - 2.0L for schematic and connector information.

The vehicle does not remote start if any of the following conditions are present:
- The feature is disabled using the message center settings.
- The hood is not closed.
- The vehicle is not in PARK.
- A powertrain system DTC is present, illuminating the service engine soon indicator.
- The ignition is on.
- The alarm system is activated.
- The vehicle battery voltage is low.
Possible Sources
- Wiring, terminals or connectors
- Remote start feature not enabled
- Hood ajar switch input concern
- Door ajar switch input concern
- TR input concern
- Powertrain concern
- BCM
NOTE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.
NOTE: This pinpoint test does not diagnose dealer installed remote start systems.

T1 CHECK THE REMOTE START FEATURE ENABLE/DISABLE SETTING
- Ignition ON.
- Using the steering wheel control switch, check the remote start feature setting in the message center.
Is the remote start feature enabled?

Yes GO to T2

No ENABLE the remote start feature.

T2 CHECK THE PARK DETECT SWITCH INPUT
- Verify the PRNDL displays correctly in the IPC. When the vehicle is in PARK, the P should be highlighted or displayed prominently.
Does the PRNDL display correctly?

Yes GO to T3

No DIAGNOSE the PRNDL. REFER to: Instrumentation, Message Center and Warning Chimes .

T3 CHECK FOR BCM (BODY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
- Using a diagnostic scan tool, carry out the BCM self-test.
Are any BCM Diagnostic Trouble Codes (DTCs) present?

Yes REFER to: Body Control Module (BCM) .

No GO to T4

T4 CHECK FOR PCM (POWERTRAIN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
- Using a diagnostic scan tool, carry out the PCMKOEO and the KOER self-tests.
Are any PCM Diagnostic Trouble Codes (DTCs) present?

Yes REFER to DTC CHART: POWERTRAIN CONTROL MODULE (PCM) (1.0L) or refer to DTC CHART: POWERTRAIN CONTROL MODULE (PCM)

No GO to T5

T5 CHECK THE WAKE-UP CIRCUIT FOR VOLTAGE AT THE PCM (POWERTRAIN CONTROL MODULE) USING THE BCM (BODY CONTROL MODULE) PID (PARAMETER IDENTIFICATION) PCM WAKE-UP OUTPUT CONTROL (PCM_WKUP_CTRL)

Ignition OFF.

Disconnect PCM B connector.

Ignition ON.

Using a diagnostic scan tool, command the BCMPID PCM_WKUP_CTRL on.

Measure:

1.0 L

Positive Lead	Measurement / Action	Negative Lead
Refer to C1232B-28	Courtesy of FORD MOTOR COMPANY	Ground

2.0 L

Positive Lead	Measurement / Action	Negative Lead
Refer to C1915B-28	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes

GO to T7

GO to T6

T6 CHECK THE WAKE-UP CIRCUIT FOR AN OPEN

Ignition OFF.

Disconnect BCM C2280E.

Measure:

1.0 L

Positive Lead	Measurement / Action	Negative Lead
Refer to C1232B-28	Courtesy of FORD MOTOR COMPANY	Refer to C2280E-10

2.0 L

Positive Lead	Measurement / Action	Negative Lead
Refer to C1915B-28	Courtesy of FORD MOTOR COMPANY	Refer to C2280E-10

Is the resistance less than 3 ohms?

Yes

GO to T7

No	REPAIR the circuit.

T7 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

Ignition OFF.

Inspect the BCM connector.

Repair:
- Corrosion (clean module pins or install new connectors or terminals)
- Damaged or bent pins (install new terminals or pins)
- Pushed-out pins (install new pins as necessary)

Reconnect the BCM connector. Make sure it seats and latches correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new BCM. REFER to: Body Control Module (BCM) .

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.