Pinpoint Test A : Engine Does Not Crank- Without Push-Button Start

WARNING: This page is about a different car, the 2018 Ford EcoSport. However, it is still accessible from the selected car via links, so may be relevant.

Refer to Starting System for schematic and connector information.

Normal Operation and Fault Conditions

Refer to: Starting System - System Operation and Component Description .

DTC Fault Trigger Conditions

DTC	Description	Fault Trigger Condition
PCM P06E9:00	Engine Starter Performance: No Sub Type Information	The PCM sets this DTC when no engine rotation is detected during a crank event.

Possible Sources

Battery
Battery cables
IPC
Starter motor
BJB starter relay

Visual Inspection and Pre-checks

Inspect the run/start relay.
Inspect the high current BJB connections.
Verify the BJB fuse 36 (30A).
Inspect the passive key.

A1 PERFORM INSPECTION AND VERIFICATION
- NOTE: Make sure battery voltage is greater than 12.2 volts prior to and during this pinpoint test.
  
  NOTE: If it is necessary to leave the battery charger connected during testing, do not leave it on its highest or boost setting. The highest settings can exceed 16 volts, resulting in false test results and setting of DTCs.
  
  Perform Inspection and Verification procedure in this service information.
Was an obvious cause for an observed or reported concern found?

Yes CORRECT the cause as necessary.

No GO to A2

A2 VERIFY THE BCM (BODY CONTROL MODULE), IPC (INSTRUMENT PANEL CLUSTER) AND PCM (POWERTRAIN CONTROL MODULE) PASS THE NETWORK TEST
- Ignition ON.
- Using a diagnostic scan tool, perform the Network Test.
Did the BCM, IPC and PCM pass the Network Test?

Yes GO to A3

No Refer to: Communications Network .

A3 RETRIEVE BCM (BODY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
- Using a diagnostic scan tool, perform BCM self-test.
Are any BCM Diagnostic Trouble Codes (DTCs) present?

Yes For all BCM Diagnostic Trouble Codes (DTCs), Refer to BCM DTC Chart in this service information.

No GO to A4

A4 RETRIEVE PCM (POWERTRAIN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
- Using a diagnostic scan tool, perform PCM self-test.
Are any PCM Diagnostic Trouble Codes (DTCs) other than P06E9 present?

Yes Refer to PCM DTC Chart in this service information.

No GO to A5

A5 CHECK BCM (BODY CONTROL MODULE) IGN_FINAL PID (PARAMETER IDENTIFICATION)
- Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).
- Make sure the transmission is in PARK or NEUTRAL.
- Monitor the BCMPID IGN_FINAL while turning the ignition switch from OFF to START.
Does the PID change from Off to Start when the ignition switch is turned from OFF to START?

Yes GO to A9

No GO to A6

A6 CHECK THE CRANK DETECT CIRCUIT FOR VOLTAGE AT THE PCM (POWERTRAIN CONTROL MODULE)

Ignition OFF.

Disconnect PCM C1915B.

While holding the key in the START position, measure:

Positive Lead	Measurement / Action	Negative Lead
C1915B-47	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes

GO to A7

GO to A8

A7 CHECK THE CRANK DETECT CIRCUIT FOR VOLTAGE AT THE BCM (BODY CONTROL MODULE)

Ignition OFF.

Disconnect BCM C2280E.

While holding the key in the START position, measure:

Positive Lead	Measurement / Action	Negative Lead
C2280E-41	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes

GO to A24

GO to A8

A8 CHECK THE IGNITION SWITCH
- Ignition OFF.
- Carry out the Ignition Switch Component Test. Refer to Starting System , for schematic and connector information.
Did the ignition switch pass the component test?

Yes REPAIR circuit CDC35 (BU/WH) for an open.

No INSTALL a new ignition switch. Refer to: Ignition Switch .

A9 CHECK THE PCM (POWERTRAIN CONTROL MODULE) IN GEAR-TRANSMISSION IS APPLYING A LOAD TO ENGINE (IN_GEAR) PID (PARAMETER IDENTIFICATION)
- Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
- Monitor the PCMPID IN_GEAR, while placing the gear selector in PARK and then NEUTRAL.
Does the PID read No in both positions?

Yes GO to A10

No Refer to: Automatic Transmission - 2.0L Duratec-HE (125kW/170PS) - MI4/2.0L Duratec-HE Flex Fuel (129kW/175PS) .

A10 CHECK THE PCM (POWERTRAIN CONTROL MODULE) ENGINE CRANKING (ENG_CRANK) PID (PARAMETER IDENTIFICATION)
- Make sure the transmission is in PARK or NEUTRAL.
- Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
- Monitor the PCMPID ENG_CRANK while holding the ignition key in the START position.
Does the PID change from Inactive to Active?

Yes GO to A11

No GO to A23

A11 CHECK THE BJB (BATTERY JUNCTION BOX) STARTER RELAY FUSE
- Verify the BJB fuse 36 (30A).
Was the fuse OK?

Yes GO to A12

No REPAIR the circuit for a short to ground.

A12 CHECK FOR START REQUEST AT THE STARTER

Disconnect Starter solenoid C1715B.

While holding the key in the START position, measure:

Positive Lead	Measurement / Action	Negative Lead
C1715B-1 ("S" terminal)	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes

GO to A16

No	Connect Starter solenoid C1715B and GO to A13

A13 CHECK THE STARTER RELAY CONTROL OPERATION

NOTE: The following step uses a test light to simulate normal circuit loads. Use only the test light recommended in the Special Tools table at the beginning of this service information. To avoid connector terminal damage, use the Flex Probe Kit for the test light probe connection to the vehicle. Do not use the test light probe directly on any connector.

Remove the BJB starter relay.

Measure:

Positive Lead	Measurement / Action	Negative Lead
Courtesy of FORD MOTOR COMPANY BJB starter relay pin 1	Courtesy of FORD MOTOR COMPANY	Courtesy of FORD MOTOR COMPANY BJB starter relay pin 2

Make sure the transmission is in PARK or NEUTRAL.

While holding the key in the START position, observe the test light.

Does the test light illuminate when the key is in the START position?

Yes

GO to A14

GO to A21

A14 CHECK THE VOLTAGE TO THE STARTER RELAY

Measure:

Positive Lead	Measurement / Action	Negative Lead
Courtesy of FORD MOTOR COMPANY BJB starter relay pin 3	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes

GO to A15

No	VERIFY BJB fuse 36 (30A) is OK. If OK, REPAIR the circuit for an open. If not OK, Refer to OEM Wiring Diagrams to identify the possible causes of the circuit short.

A15 CHECK THE STARTER MOTOR OPERATION AT THE STARTER

Ignition OFF.

Connect a remote starter switch between the starter solenoid C1715A-1 ("B" terminal) and C1715B-1 ("S" terminal).

Courtesy of FORD MOTOR COMPANY

Make sure the transmission is in PARK or NEUTRAL.

Engage the remote starter switch.

Did the starter engage and the engine crank?

Yes	INSTALL a new starter relay.

GO to A17

A16 CHECK THE STARTER MOTOR FOR CORRECT OPERATION
- Perform Starter Motor - Positive Circuit Test in this service information.
Was an obvious cause found?

Yes Correct the cause as necessary.

No GO to A17

A17 CHECK THE BATTERY GROUND CABLES

Measure:

Positive Lead	Measurement / Action	Negative Lead
Courtesy of FORD MOTOR COMPANY	Courtesy of FORD MOTOR COMPANY	Ground G115

Are the voltages greater than 11 volts?

Yes

GO to A18

No	CLEAN or INSTALL new negative battery cables as necessary. Refer to: Battery Cables - 2.0L Duratec-HE (125kW/170PS) - MI4 .

A18 CHECK THE STARTER MOTOR GROUND

Measure:

Positive Lead	Measurement / Action	Negative Lead
Courtesy of FORD MOTOR COMPANY	Courtesy of FORD MOTOR COMPANY	Courtesy of FORD MOTOR COMPANY Starter motor case

Is the voltage greater than 11 volts?

Yes

GO to A19

No	CLEAN the starter motor mounting flange and MAKE SURE the starter motor is correctly mounted.

A19 CHECK THE VOLTAGE TO THE STARTER MOTOR

Measure:

Positive Lead	Measurement / Action	Negative Lead
C1715A-1 ("B" terminal)	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes

GO to A20

No	INSTALL a new positive battery cable. Refer to: Battery Cables - 2.0L Duratec-HE (125kW/170PS) - MI4 .

A20 CHECK FOR START INPUT AT THE STARTER

Connect BJB starter relay.

Disconnect Starter solenoid C1715B.

While holding the key in the START position, measure:

Positive Lead	Measurement / Action	Negative Lead
C1715B-1 ("S" terminal)	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes	CLEAN the starter solenoid "S" terminal and starter solenoid connector. CHECK the wiring and the starter motor for a loose or intermittent connection.

No	REPAIR the circuit for an open.

A21 CHECK THE PCM (POWERTRAIN CONTROL MODULE) STARTER RELAY CIRCUITS FOR A SHORT TO GROUND

Ignition OFF.

Disconnect BJB starter relay.

Disconnect PCM C1915B.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C1915B-62	Courtesy of FORD MOTOR COMPANY	Ground
C1915B-43	Courtesy of FORD MOTOR COMPANY	Ground

Are the resistances greater than 10, 000 ohms?

Yes

GO to A22

No	REPAIR the affected circuit.

A22 CHECK THE PCM (POWERTRAIN CONTROL MODULE) STARTER RELAY CIRCUITS FOR AN OPEN

Measure:

Positive Lead	Measurement / Action	Negative Lead
C1915B-62	Courtesy of FORD MOTOR COMPANY	BJB starter relay pin 1
C1915B-43	Courtesy of FORD MOTOR COMPANY	BJB starter relay pin 2

Are the resistances less than 3 ohms?

Yes

GO to A23

No	REPAIR the affected circuit.

A23 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION

Ignition OFF.

Disconnect and inspect all PCM connectors.

Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the PCM connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, PCM Guided Routine Testing .

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

A24 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

Ignition OFF.

Disconnect and inspect all BCM connectors.

Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the BCM connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM. Refer to: Body Control Module (BCM) .

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.