Navigation cannot control HVAC by voice command
NOTE:
- Check the vehicle battery condition first (see BATTERY TEST ).
- Check the connectors for poor connections or loose terminals.
- If you are troubleshooting multiple DTCs, be sure to follow the instructions in B-CAN System Diagnosis Test Mode A (see TROUBLESHOOTING - B-CAN SYSTEM DIAGNOSIS TEST MODE A ).
- If the hard error code stored, check the hard error code troubleshooting first.
- Before troubleshooting, make sure you have the anti-theft code.
- After troubleshooting, enter the anti-theft code.
- Verify that the correct audio-navigation unit is installed for this model. Go into the System Diagnostic Mode (see SYSTEM DIAGNOSTIC MODE ), and use Version (see VERSION ).
- Check any official Honda service website for more service information about the navigation system.
- Connect the HDS to the DLC (see GENERAL TROUBLESHOOTING INFORMATION ).
- Turn the ignition switch to ON (II).
- Check for Climate Control DTCs with the HDS.
Are there any DTCs present?
YES -Troubleshoot the indicated DTC, then recheck.
NO -Go to step 4.
- Check for the hard error code (see HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS) ).
Are there any hard error codes stored?
YES -Troubleshoot the indicated Navigation DTCs. ■
NO -Go to step 5.
- Substitute a known-good climate control unit (see CLIMATE CONTROL UNIT REMOVAL/INSTALLATION
), and recheck.
Does the symptom go away?
YES -Replace the original climate control unit (see CLIMATE CONTROL UNIT REMOVAL/INSTALLATION ). ■
NO -Replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ). ■