Error code: XM ANTENNA is displayed (with AcuraLink)

WARNING: This page is about a different car, the 2013 Acura MDX, 2012 Acura MDX, 2011 Acura MDX, and 2010 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Check the vehicle battery condition first (see BATTERY TEST ).
Check the connectors for poor connection or loose terminals.
If you replace the AcuraLink control unit (XM receiver), the AcuraLink must be reactivated by Acura Client Services.
Check for other error codes (see XM SELF-DIAGNOSIS ), and check the XM Antenna Signal Reception Level (see XM SIGNAL RECEPTION LEVEL INDICATION MODE ).

Check the connector at the AcuraLink control unit (XM receiver).
Is the connector connected?

YES -Go to step 2.

NO -Reconnect the connector(s). If the error message does not go away, go to step 2.
Check the connector at the XM antenna.
Is the connector connected?

YES -Go to step 3.

NO -Reconnect the connector(s). If the error message does not go away, go to step 3.
Substitute a known-good XM antenna (see XM ANTENNA REPLACEMENT ).
Is the error message gone?

YES -Replace the original XM antenna (see XM ANTENNA REPLACEMENT ).

NO -Go to step 4.
Substitute a known-good AcuraLink control unit (XM receiver) (see ACURALINK CONTROL UNIT (XM RECEIVER) REMOVAL/INSTALLATION ).
Is the error message gone?

YES -Update the AcuraLink control unit (see ACURALINK CONTROL UNIT UPDATE ). If it does not have the latest software, then recheck. If the software is the latest, substitute a known-good XM antenna lead, and recheck. If the AcuraLink control unit (XM receiver) receivers a signal, replace the original XM antenna lead. If the symptom/indication is still present, replace the original AcuraLink control unit (XM receiver) (see ACURALINK CONTROL UNIT (XM RECEIVER) REMOVAL/INSTALLATION ).

NO -Replace the XM antenna lead.