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Diagnostic System Check - Vehicle

  1. Before beginning vehicle diagnosis, the following preliminary inspections/tests must be performed:
  2. Install a scan tool. Verify that the scan tool powers up.
  3. Ignition ON, Engine OFF, verify communication with all of the control modules on the vehicle. Refer to Data Link References for information on the modules you should expect to communicate.
    • If the scan tool does not communicate with all of the expected control modules, refer to Data Link References .
  4. IMPORTANT: Open the drivers door to ensure retained accessory power mode (RAP) is inactive during this test. The engine may start during this test. Turn the engine OFF as soon as the crank power mode has been observed.
  5. Access the Power Mode parameter on the scan tool. Verify the power mode parameter matches all the ignition switch positions. Refer to Power Mode Description and Operation for information on the power mode states that correspond to each ignition switch position.
    • If the power mode parameter does not match the ignition switch position for all ignition switch positions, refer to Power Mode Mismatch .
  6. Attempt to start the engine. Verify that the engine cranks.
  7. Attempt to start the engine. Verify the engine starts and idles.
  8. IMPORTANT: Do not clear any DTCs unless instructed to do so by a diagnostic procedure.
    IMPORTANT: If any DTCs are Powertrain related DTCs, select Capture Info in order to store the DTC information with the scan tool.
  9. Use the appropriate scan tool selections to obtain DTCs from each of the vehicle modules. Verify there are no DTCs reported from any module.
    • If any DTCs are present, refer to Diagnostic Trouble Code (DTC) List - Vehicle  and diagnose any current DTCs in the following order:
      1. DTCs that begin with a U.
      2. Any of the following: B1000, B1001, B1004, B1007, B1009, B2734, C0240, C0374, C0550, P0601, P0602, P0603, P0604, P0606, P0607, P062F, P1621, P2101 or P2610.
      3. Any of the following: P0562 or P0563.
      4. Component level DTCs.
      5. System level DTCs.
      6. Any remaining DTCs.
  10. If the customer concern is related to inspection/maintenance (I/M) testing, refer to one of the following:
    • If none of the previous tests or inspections addresses the concern, refer to Symptoms - Vehicle .