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Home >> Infiniti >> 2016 >> Q50 Base, RWD >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Audio, Visual & Navigation System (INFINITI INTOUCH) (Symptom Diagnosis & Removal And Installation) (Except Hybrid) >> Symptom Diagnosis >> Multi Av System Symptoms >> Symptom Table >> Related To Audio

Related To Audio

Symptoms Check items Probable malfunction location
The disk cannot be removed. - Disk eject signal circuit malfunction.
Refer to DIAGNOSIS PROCEDURE .
No sound comes out or the level of the sound is low. No sound from all speakers. Without BOSE system
With BOSE system
Sound is not heard from woofer. Sound signal (woofer) circuit malfunction.
Noise is mixed with audio. Noise comes out from all speakers. Without BOSE system
  • Malfunction in display control unit.
  • Malfunction in AV control unit.
With BOSE system
  • Malfunction in display control unit.
  • Malfunction in AV control unit.
  • Malfunction in BOSE amp.
Noise comes out only from a certain speaker (front right, front left, rear right, or rear left). Without BOSE system
  • Poor connector connection of speaker.
  • Sound signal circuit malfunction.

    Refer to DIAGNOSIS PROCEDURE .

  • Malfunction in speaker.
  • Poor installation of speaker (e.g. backlash and looseness)
  • Malfunction in display control unit.
  • Malfunction in AV control unit.
With BOSE system
  • Poor connector connection of speaker.
  • Sound signal circuit malfunction.

    Refer to DIAGNOSIS PROCEDURE .

  • Malfunction in speaker.
  • Poor installation of speaker (e.g. backlash and looseness)
  • Malfunction in display control unit.
  • Malfunction in AV control unit.
  • Malfunction in BOSE amp.
Noise is mixed with radio only (when the car hits a bump or while driving over bad roads). Poor connector connection of antenna or antenna feeder.
Radio is not received or poor reception.
  • Other audio sounds are normal.
  • Any radio cannot be received or poor reception is caused even after moving to a service area with good reception (e.g. a place with clear view and no obstacles generation external noises).
  • Antenna amp. ON signal circuit malfunction.
  • Poor connector connection of antenna or antenna feeder.