No sound is heard from the speaker(s) (display is normal) (without navigation)

NOTE:

Check the vehicle battery condition first (see 12 VOLT BATTERY TEST ).
Check the connectors for poor connections or loose terminals.
Set the fader and balance positions to the center.
Before doing the troubleshooting, do the AUDIO UNIT POWER SWITCH WILL NOT TURN ON TROUBLESHOOTING .

Turn the ignition switch to ON (II).
Make sure the volume is not set to the MIN level, and check for sound in all modes (AM/FM, CD, USB).
Is there sound in all modes, and is the sound normal?

YES -System is OK at this time. Check for poor connections at the audio unit, the speakers, and the stereo amplifier.

NO -
- If there is no sound in all modes:
  - With HandsFreeLink system, go to step 3.
  - Without HandsFreeLink system, go to step 11.
- If there is no sound in AM/FM mode, do the POOR AM OR FM RADIO RECEPTION OR INTERFERENCE TROUBLESHOOTING .
- If there is no sound in CD mode, do the AUDIO DISC DOES NOT PLAY TROUBLESHOOTING .
- If there is no sound in the USB mode, do the USB INPUT SOUND IS LOW OR CANNOT BE HEARD TROUBLESHOOTING .
Do the speaker check mode with self-diagnostic function (see SPEAKER CHECK MODE ).
Did all speakers produce a tone?

YES -Substitute a known-good audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom goes away, replace the original audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).

NO -
- Separate stereo amplifier type, go to step 4.
- Built-in stereo amplifier type, go to step 11.
Turn the ignition switch to LOCK (0).
Check the No. B1 (15 A) fuse, the No. B14 (7.5 A) fuse, and the No. B25 (20 A) fuse in the under-dash fuse/relay box.
Are the fuses OK?

YES -Go to step 6.

NO -Replace the fuse(s), and recheck.
Measure the voltage between stereo amplifier connector A (20P) terminal No. 1 and body ground.

Fig 1: Measuring Voltage Between Stereo Amplifier Connector A (20P) Terminal No. 1 And Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there battery voltage?

YES -Go to step 7.

NO -Repair an open in the wire between the No. B25 (20 A) fuse in the under-dash fuse/relay box and stereo amplifier connector A (20P) terminal No. 1.
Turn the ignition switch to ON (II).
Measure the voltage between stereo amplifier connector A (20P) terminal No. 2 and body ground, and between stereo amplifier connector B (14P) terminal No. 1 and body ground.

Fig 2: Measuring Voltage Between Stereo Amplifier Connector A (20P) Terminal No. 2 And Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Fig 3: Measuring Voltage Between Stereo Amplifier Connector B (14P) Terminal No. 1 And Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there battery voltage?

YES -Go to step 10.

NO -Go to step 9.
Measure the voltage between audio unit connector A (24P) terminal No. 21 and body ground.

Fig 4: Measuring Voltage Between Audio Unit Connector A (24P) Terminal No. 21 And Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there battery voltage?

YES -Repair an open in the wire(s) between stereo amplifier connector A (20P) terminal No. 2, stereo amplifier connector B (14P) terminal No. 1, and audio unit connector A (24P) terminal No. 21.

NO -Replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).
Measure the voltage between stereo amplifier connector A (20P) terminal No. 11 and body ground.

Fig 5: Measuring Voltage Between Stereo Amplifier Connector A (20P) Terminal No. 11 And Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there less than 0.2 V?

YES -Go to step 11.

NO -Repair an open or high resistance in the wire between stereo amplifier connector A (20P) terminal No. 11 and body ground (G502) (see DASHBOARD WIRE HARNESS (VIEW OF MIDDLE SECTION) (BD) ).
Turn the ignition switch to LOCK (0).
Check the speaker(s) with no sound for any damage.
Is there any damage?

YES -Replace the speaker(s) (see SPEAKER TEST/REPLACEMENT ), and recheck.

NO -Go to step 13.
Remove the speaker(s) with no sound (see SPEAKER TEST/REPLACEMENT ), and disconnect its connector.
Check the speaker 2P connector for a loose or poor connection reconnect the speaker connector, and recheck the symptom.
Is the condition still present?

YES -Go to step 15.

NO -Intermittent failure. Operation is normal.
Test the speaker(s) (see SPEAKER TEST/REPLACEMENT ).
Is the speaker OK?

YES -
- Separated stereo amplifier type, go to step 16.
- Built-in stereo amplifier type, go to step 20.
NO -Replace the speaker(s) (see SPEAKER TEST/REPLACEMENT ).
Reconnect the speaker connector(s).
Disconnect stereo amplifier connector A (20P).

Check for continuity between body ground and stereo amplifier connector A (20P) according to the table.

CONNECTOR TERMINAL REFERENCE CHART

Speaker	Stereo amplifier connector	Wire color
Driver's door speaker	A8 (+)	WHT
Driver's door speaker	A18 (-)	GRY
Left tweeter	A7 (+)	LT BLU
Left tweeter	A17 (-)	GRY
Passenger's door speaker	A9 (+)	BLU
Passenger's door speaker	A19 (-)	RED
Right tweeter	A10 (+)	BLU
Right tweeter	A20 (-)	RED
Left rear speaker	A3 (+)	GRY
Left rear speaker	A13 (-)	BRN
Right rear speaker	A4 (+)	BLU
Right rear speaker	A14 (-)	ORN
Subwoofer	A6 (+)	RED
Subwoofer	A16 (-)	LT BLU

Fig 6: Identifying Stereo Amplifier Connector A (20P)

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there continuity?

YES -Repair a short to body ground in the wire(s) between the stereo amplifier and the speaker(s).

NO -Go to step 19.

Measure the resistance between each pair of speaker terminals at stereo amplifier connector A (20P) according to the table.

CONNECTOR TERMINAL REFERENCE CHART

Speaker	Stereo amplifier connector	Wire color	Resistance
Driver's door speaker	A8 (+)	WHT	About 4 Ω
Driver's door speaker	A18 (-)	GRY	About 4 Ω
Left tweeter	A7 (+)	LT BLU	About 4 Ω
Left tweeter	A17 (-)	GRY	About 4 Ω
Passenger's door speaker	A9 (+)	BLU	About 4 Ω
Passenger's door speaker	A19 (-)	RED	About 4 Ω
Right tweeter	A10 (+)	BLU	About 4 Ω
Right tweeter	A20 (-)	RED	About 4 Ω
Left rear speaker	A3 (+)	GRY	About 4 Ω
Left rear speaker	A13 (-)	BRN	About 4 Ω
Right rear speaker	A4 (+)	BLU	About 4 Ω
Right rear speaker	A14 (-)	ORN	About 4 Ω
Subwoofer	A6 (+)	RED	About 2.3 Ω
Subwoofer	A16 (-)	LT BLU	About 2.3 Ω

Fig 7: Identifying Stereo Amplifier Connector A (20P)

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is the resistance OK?

YES -Go to step 26.

NO -Repair an open or a short in the wire(s) between the stereo amplifier and the speaker(s).

Check for continuity between body ground and audio unit connector A (24P) according to the table.

CONNECTOR TERMINAL REFERENCE CHART

Speaker	Audio unit connector	Wire color
Driver's door speaker, Left tweeter	A15 (+)	LT BLU
Driver's door speaker, Left tweeter	A16 (-)	GRY
Passenger's door speaker, Right tweeter	A19 (+)	BLU
Passenger's door speaker, Right tweeter	A20 (-)	RED
Left rear speaker	A5 (+)	GRY
Left rear speaker	A6 (-)	BRN
Right rear speaker	A9 (+)	BLU
Right rear speaker	A10 (-)	ORN

Fig 8: Identifying Audio Unit Connector A (24P)

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there continuity?

YES -Repair a short to body ground in the wire(s) between the audio unit and the speaker(s).

NO -Go to step 21.

Disconnect the tweeter 2P connectors.

Measure the resistance between each pair of speaker terminals at audio unit connector A (24P) according to the table.

CONNECTOR TERMINAL REFERENCE CHART

Speaker	Audio unit connector	Wire color	Resistance
Driver's door speaker	A15 (+)	LT BLU	About 4 Ω
Driver's door speaker	A16 (-)	GRY	About 4 Ω
Passenger's door speaker	A19 (+)	BLU	About 4 Omega;
Passenger's door speaker	A20 (-)	RED	About 4 Omega;
Left rear speaker	A5 (+)	GRY	About 4 Omega;
Left rear speaker	A6 (-)	BRN	About 4 Omega;
Right rear speaker	A9 (+)	BLU	About 4 Ω
Right rear speaker	A10 (-)	ORN	About 4 Ω

Fig 9: Identifying Audio Unit Connector A (24P)

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is the resistance OK?

YES -Go to step 26.

NO -Repair an open or a short in the wire(s) between the audio unit and the speaker(s).

Disconnect the connector(s) from the front speakers).
Connect the tweeter connector terminals No. 2 (+) and No. 1 (-) with a jumper wire as shown.

Fig 10: Connecting Tweeter Connector Terminals No. 2 (+) And No. 1 (-) With Jumper Wire
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Check for continuity between each pair of speaker terminals at audio connector A (24P) according to the table.

CONNECTOR TERMINAL REFERENCE CHART

Speaker		Audio unit connector	Wire color
Left tweeter	1 (-)	A16 (-)	GRY
Left tweeter	2 (+)	A15 (+)	LT BLU
Right tweeter	1 (-)	A20 (-)	RED
Right tweeter	2 (+)	A19 (+)	BLU

Fig 11: Identifying Audio Unit Connector A (24P)

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there continuity?

YES -Substitute a known-good audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the original audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).

NO -Repair an open or a short in the wire(s) between the audio unit and the tweeter.

Check for continuity between audio unit connector A (24P) and stereo amplifier connector B (14P) according to the table.

CONNECTOR TERMINAL REFERENCE CHART

Audio unit connector	Stereo amplifier connector	Wire color
A5	B5	RED
A6	B12	GRN
A9	B2	LT GRN
A10	B9	WHT
A15	B7	YEL
A16	B14	PNK
A19	B4	GRN
A20	B11	ORN

Fig 12: Identifying Audio Unit Connector A (24P)

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Fig 13: Identifying Stereo Amplifier Connector B (14P)

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there continuity?

YES -Go to step 27.

NO -There is an open in the wire(s) between the audio unit and the stereo amplifier. Replace the affected shielded harness.

Check for continuity between stereo amplifier connector B (14P) and body ground according to the table.

CONNECTOR TERMINAL REFERENCE CHART

Stereo amplifier connector	Wire color
B2	LT GRN
B4	GRN
B5	RED
B7	YEL
B9	WHT
B11	ORN
B12	GRN
B14	PNK

Fig 14: Identifying Stereo Amplifier Connector B (14P)

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there continuity?

YES -There is a short to body ground in the wire(s) between the audio unit and the stereo amplifier. Replace the affected shielded harness.

NO -Substitute a known-good stereo amplifier (see SPEAKER TEST/REPLACEMENT ), and recheck. If the symptom goes away, replace the original stereo amplifier (see SPEAKER TEST/REPLACEMENT ). If the symptom/indication does not go away, replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).