Global Customer Symptom Code (GCSC) Chart
WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
Global Customer Symptom Code Chart
| Customer Symptom | Action |
|---|---|
| Driver Aides and Information > Warning Indicators/Messages/Chimes > Exhaust Regeneration (Diesel) > Stays On | GO to Pinpoint Test W |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > Exhaust Regeneration (Diesel) > Stays On | GO to Pinpoint Test X |
| Start/Run/Move > Running > Smoke From Exhaust > Black | GO to Pinpoint Test W |
| Driving Performance > Runs Rough > Acceleration > Always | GO to Pinpoint Test W |
| Driving Performance > Runs Rough > Acceleration > Always | GO to Pinpoint Test X |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Always | GO to Pinpoint Test W |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Always | GO to Pinpoint Test X |
| Driving Performance > Idle Quality > Fast > Always | GO to Pinpoint Test W |
| Driving Performance > Idle Quality > Rolling > Always | GO to Pinpoint Test W |
| Driving Performance > Idle Quality > Slow Return > Always | GO to Pinpoint Test W |
| Driving Performance > Idle Quality > Rough > Always | GO to Pinpoint Test W |
| Driving Performance > Stalls/Quits > At Idle > Always | GO to Pinpoint Test W |
| Driving Performance > Stalls/Quits > Acceleration > Always | GO to Pinpoint Test W |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Always | GO to Pinpoint Test W |
| Driving Performance > Stalls/Quits > Deceleration > Always | GO to Pinpoint Test W |
| Driving Performance > Lack/Loss of Power > Acceleration > Always | GO to Pinpoint Test W |
| Driving Performance > Lack/Loss of Power > Acceleration > Always | GO to Pinpoint Test X |
| Driving Performance > Lack/Loss of Power > Cruise/ Steady Speed > Always | GO to Pinpoint Test W |
| Driving Performance > Lack/Loss of Power > Cruise/ Steady Speed > Always | GO to Pinpoint Test X |
| Driving Performance > Poor Fuel Economy > City Driving > Unloaded | GO to Pinpoint Test W |
| Driving Performance > Poor Fuel Economy > City Driving > Unloaded | GO to Pinpoint Test X |
| Driving Performance > Poor Fuel Economy > Highway Driving > Unloaded | GO to Pinpoint Test W |
| Driving Performance > Poor Fuel Economy > Highway Driving > Unloaded | GO to Pinpoint Test X |
| Driving Performance > Poor Fuel Economy > Combined > Unloaded | GO to Pinpoint Test W |
| Driving Performance > Poor Fuel Economy > Combined > Unloaded | GO to Pinpoint Test X |
| Driving Performance > Hesitates/Stumble > Acceleration > Always | GO to Pinpoint Test W |
| Driving Performance > Hesitates/Stumble > Acceleration > Always | GO to Pinpoint Test X |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Always | GO to Pinpoint Test W |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Always | GO to Pinpoint Test X |
| Driving Performance > Engine Surge > At Idle > Always | GO to Pinpoint Test W |
| Driving Performance > Engine Surge > At Idle > Always | GO to Pinpoint Test X |
| Driving Performance > Engine Surge > Acceleration > Always | GO to Pinpoint Test W |
| Driving Performance > Engine Surge > Acceleration > Always | GO to Pinpoint Test X |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Always | GO to Pinpoint Test W |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Always | GO to Pinpoint Test X |
| Driving Performance > Engine Surge > Deceleration > Always | GO to Pinpoint Test W |
| Driving Performance > Engine Surge > Deceleration > Always | GO to Pinpoint Test X |