Global Customer Symptom Code (GCSC) Chart
WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
| Customer Symptom | Action |
|---|---|
| Driver Aides and Information > SYNC > Information/Display > Error Message | GO to Pinpoint Test E |
| Driver Aides and Information > SYNC > Information/Display > Unable to Connect | GO to Pinpoint Test E |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > 4X2/4X4 > Inoperative | GO to Pinpoint Test B |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > 4X2/4X4 > Inoperative | GO to Pinpoint Test C |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > 4X2/4X4 > Inoperative | GO to Pinpoint Test D |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > 4X2/4X4 > Inoperative | GO to Pinpoint Test M |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > 4X2/4X4 > Inoperative | GO to Pinpoint Test N |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > AdvanceTrac/Traction Control > Inoperative | GO to Pinpoint Test B |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > AdvanceTrac/Traction Control > Inoperative | GO to Pinpoint Test C |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > AdvanceTrac/Traction Control > Inoperative | GO to Pinpoint Test D |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > AdvanceTrac/Traction Control > Inoperative | GO to Pinpoint Test M |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > AdvanceTrac/Traction Control > Inoperative | GO to Pinpoint Test N |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > Anti-Lock Brake System > Inoperative | GO to Pinpoint Test B |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > Anti-Lock Brake System > Inoperative | GO to Pinpoint Test E |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > Anti-Lock Brake System > Inoperative | GO to Pinpoint Test F |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > Transmission > Inoperative | GO to Pinpoint Test G |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > Transmission > Inoperative | GO to Pinpoint Test H |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > Transmission > Inoperative | GO to Pinpoint Test I |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > Transmission > Inoperative | GO to Pinpoint Test J |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > Transmission > Inoperative | GO to Pinpoint Test K |
| Driver Aides and Information > Instrumentation/Display > Electric Vehicle/Hybrid Charge Level > Inaccurate | GO to Pinpoint Test A |
| Driver Aides and Information > Instrumentation/Display > Compass > Inaccurate | GO to Pinpoint Test G |
| Driver Aides and Information > Instrumentation/Display > Compass > Inaccurate | GO to Pinpoint Test H |
| Driver Aides and Information > Instrumentation/Display > Compass > Inaccurate | GO to Pinpoint Test I |
| Driver Aides and Information > Instrumentation/Display > Compass > Inaccurate | GO to Pinpoint Test J |
| Driver Aides and Information > Instrumentation/Display > Compass > Inaccurate | GO to Pinpoint Test K |
| Driver Aides and Information > Power/Charge Port > Performance > Inoperative | GO to Pinpoint Test A |
| Start/Run/Move > Running > Power Take Off/PTO > Inoperative | GO to Pinpoint Test C |
| Start/Run/Move > Running > Power Take Off/PTO > Inoperative | GO to Pinpoint Test L |
| Start/Run/Move > Moving > No Engagement > Both (FWD and RVRS) | GO to Pinpoint Test L |
| Start/Run/Move > Noise > Moving/Driving > Intermittent | GO to Pinpoint Test L |
| Driving Performance > Runs Rough > All Running Modes > Intermittent | GO to Pinpoint Test G |
| Driving Performance > Runs Rough > All Running Modes > Intermittent | GO to Pinpoint Test H |
| Driving Performance > Runs Rough > All Running Modes > Intermittent | GO to Pinpoint Test I |
| Driving Performance > Runs Rough > All Running Modes > Intermittent | GO to Pinpoint Test J |
| Driving Performance > Runs Rough > All Running Modes > Intermittent | GO to Pinpoint Test K |
| Driving Performance > Runs Rough > All Running Modes > Intermittent | GO to Pinpoint Test L |