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Symptom Chart: Instrument Panel and Interior Switches Illumination

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. For information about these practices, REFER to: Diagnostic Methods .

Condition Possible Sources Actions
A module does not respond to the diagnostic scan tool Fuse
Wiring, terminals or connectors
Module
REFER to: Communications Network .
All dimmable non-networked illumination is inoperative (networked illumination functions correctly) Refer to the Pinpoint Test GO to Pinpoint Test A 
All dimmable non-networked illumination is always on (networked illumination functions correctly) Refer to the Pinpoint Test GO to Pinpoint Test B 
All dimmable illumination (networked and non-networked sources) does not dim or increase brightness Refer to the Pinpoint Test GO to Pinpoint Test C 
The steering wheel switch(es) illumination is inoperative Refer to the Pinpoint Test GO to Pinpoint Test D 
One Or More Dimmable Non-Networked Illumination Source Is Inoperative Refer to the Pinpoint Test GO to Pinpoint Test E 
The passenger front, RH rear or LH rear window control switch illumination is inoperative or always on (One-Touch Up and Down Front Windows) Refer to the Pinpoint Test GO to Pinpoint Test F 
The front door lock switch illumination is inoperative or always on (with One-Touch Open Driver Window) Refer to the Pinpoint Test GO to Pinpoint Test G 
The driver window control switch illumination is inoperative or always on (One-Touch Up and Down Front Windows) Window control switch VERIFY the operation of the power windows.
If the power windows operate correctly, INSTALL a new LH front window control switch.
If the power windows do not operate correctly, REFER to: Glass, Frames and Mechanisms - Vehicles With: One-Touch Open and Close Front Windows .
The window control switch illumination is inoperative or always on (One-Touch Down Driver Window) Wiring, terminals or connectors
Window control switch
VERIFY the operation of the power windows.
If the power windows operate correctly, INSTALL a new window control switch.
If the power windows do not operate correctly, REFER to: Glass, Frames and Mechanisms - Vehicles With: One-Touch Open Driver Window .
The ACM illumination is inoperative (if equipped) Network communication concern
ACM
Using a diagnostic scan tool, PERFORM a network test.
If the ACM passes the network test, INSTALL a new ACM. REFER to: Audio Front Control Module (ACM) .
If the diagnostic scan tool responds with no communication with the ACM, REFER to: Communications Network .
The FCIM illumination is inoperative/does not dim Network communication concern
FCIM
VERIFY the operation of the audio system.
If the audio system operates correctly, INSTALL a new FCIM.
If the audio system does not operate correctly, REFER to: Information and Entertainment System .
The FCDIM illumination is inoperative/does not dim Network communication concern
FCDIM
VERIFY the operation of the audio system.
If the audio system operates correctly, INSTALL a new FCDIM.
If the audio system does not operate correctly, REFER to: Information and Entertainment System .
The FDIM illumination does not dim Network communication concern
FDIM
PERFORM a network test. If the scan tool does not communicate with the APIM, REFER to: Communications Network . If the scan tool communicates with the APIM, Refer to FDIM GUIDED ROUTINE
The IPC illumination is inoperative/does not dim Network communication concern
IPC
Using a diagnostic scan tool, PERFORM a network test.
If the diagnostic scan tool responds with no communication with the IPC, REFER to: Communications Network .
The HVAC module illumination is inoperative/does not dim (with DATC) Network communication concern
HVAC module
Using a diagnostic scan tool, PERFORM a network test.
If the HVAC module passes the network test, INSTALL a new HVAC module. REFER to: Heating, Ventilation and Air Conditioning (HVAC) Control Module - Vehicles With: Electronic Automatic Temperature Control (EATC) in the appropriate Climate Control System General Information article.
If the diagnostic scan tool responds with no communication with the HVAC module, REFER to: Communications Network .
The HVAC module illumination is inoperative/does not dim (with EATC) Network communication concern
HVAC module
Using a diagnostic scan tool, PERFORM a network test.
If the HVAC module passes the network test, INSTALL a new HVAC module. REFER to: Heating, Ventilation and Air Conditioning (HVAC) Control Module - Vehicles With: Electronic Automatic Temperature Control (EATC) in the appropriate Climate Control System General Information article.
If the diagnostic scan tool responds with no communication with the HVAC module, REFER to: Communications Network .