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Pinpoint Test M : The Auto Stop-Start Indicator Is Never Or Always On (Except South AMERICA)

WARNING: This page is about a different car, the 2018 Ford EcoSport. However, it is still accessible from the selected car via links, so may be relevant.
  1. Normal Operation and Fault Conditions 

    See Auto Stop-Start Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description .

    If the stop/start indicator request message is missing for less than 5 seconds, the IPC defaults the auto stop-start warning indicator to its last indication state (on or off), based upon the last message received.

    If the stop/start indicator request message is missing for 5 seconds or longer, the IPC defaults the stop/start indicator off.

    Possible Sources 

    • Communication concern
    • GWM concern
    • PCM concern
    • IPC

  2. M1 VERIFY THE AUTO STOP-START SWITCH STATUS INDICATOR ILLUMINATION FUNCTION

    • Ignition ON.

    • Press the auto stop-start switch on and off and verify the status indicator in the switch illumination operates correctly.

    Does the switch illuminate when pressed and turn off when pressed again? 

    Yes  GO to  M2
    No  DIAGNOSE the auto stop-start switch. or REFER to: Climate Control System - Vehicles With: Electronic Automatic Temperature Control (EATC) .
  3. M2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST

    • Ignition ON.

    • Using a diagnostic scan tool, perform the IPC self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to DTC Chart: Instrument Panel Cluster (IPC) 
    No  GO to  M3
  4. M3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST

    • Using a diagnostic scan tool, perform the PCM self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to ELECTRONIC ENGINE CONTROLS (1.0L) or refer to ELECTRONIC ENGINE CONTROLS (2.0L)
    No  GO to  M4
  5. M4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes 
    No  GO to  M5
  6. M5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A SCAN TOOL

    • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).

    • Select the IPC all lamps (ALL_LAMP) PID.

    • Command all the indicators on then off. Observe the auto stop-start indicator.

    Does the auto stop-start indicator turn on when commanded on and turn off when commanded off? 

    Yes  DIAGNOSE the auto stop-start system.
    No  INSTALL a new IPC. REFER to: Instrument Panel Cluster (IPC) .