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Symptom Chart: Automatic Transmission

WARNING: This page is about a different variant/trim than selected.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to: Diagnostic Methods .

In most circumstances the PCM sets a DTC to help guide with diagnostics. Refer to DTC Chart: PCM  before using the Symptom Chart. The Symptom column lists the vehicle condition. The Possible Sources column lists a detailed vehicle condition. The Action column lists the action to be performed to determine the cause of the condition. Each action lists the components that can cause the symptom and the individual components in that system. The components are listed in order of disassembly. Use the list of components and the required action to focus on disassembly inspections for the root cause of the concern.

Symptom Possible Sources Action
Engagement Concerns No Forward Forward clutch damaged or worn. Refer to: Forward Clutch Assembly .
No Reverse Direct clutch damaged or worn REFER to: Direct Clutch Assembly .
Damaged center support. Refer to: Low/Reverse Clutch Assembly .
Harsh Reverse Direct clutch damaged or worn. Refer to: Direct Clutch Assembly .
Harsh Forward Forward clutch damaged or worn. Refer to: Forward Clutch Assembly .
Damaged center support. Refer to: Forward Clutch Assembly .
Delayed/Soft Reverse Direct clutch damaged or worn. Refer to: Direct Clutch Assembly .
Lo/reverse clutch damaged or worn. Refer to: Low/Reverse Clutch Assembly .
Delayed Soft/Forward Forward clutch damaged or worn. Refer to: Forward Clutch Assembly .
No Forward and No Reverse Check the transmission fluid level. Refer to: Transmission Fluid Level Check .
Filter or pump assembly. Refer to: Pump Assembly .
Delayed/Soft Forward and Reverse Filter or pump assembly. Refer to: Pump Assembly .
Neutral after Launch Low one-way clutch assembly damaged. Refer to: Low One-Way Clutch Assembly .
Shift Concerns No 1-2 Shift/Harsh/Soft/Slipping Intermediate clutch damaged or worn. Refer to: Intermediate Clutch Assembly .
Low one-way clutch assembly damaged. Refer to: Low One-Way Clutch Assembly .
Forward clutch assembly damaged or worn. Refer to: Forward Clutch Assembly .
No 2-3 Shift/Harsh/Soft/Slipping Direct clutch damaged or worn. Refer to: Direct Clutch Assembly .
Forward clutch assembly damaged or worn. Refer to: Forward Clutch Assembly .
Intermediate clutch damaged or worn. Refer to: Intermediate Clutch Assembly .
No 3-4 Shift/Harsh/Soft/Slipping Overdrive clutch assembly damaged or worn. Refer to: Overdrive Clutch Assembly .
Forward clutch assembly damaged or worn. Refer to: Forward Clutch Assembly .
Direct clutch damaged or worn. Refer to: Direct Clutch Assembly .
No 4-5 Shift/Harsh/Soft/Slipping Direct clutch damaged or worn. Refer to: Direct Clutch Assembly .
Overdrive clutch damaged or worn. Refer to: Overdrive Clutch Assembly 
Forward clutch damaged or worn. Refer to: Forward Clutch Assembly .
No 5-6 Shift/Harsh/Soft/Slipping Intermediate clutch assembly damaged or worn. Refer to: Intermediate Clutch Assembly .
Direct clutch assembly damaged or worn. Refer to: Direct Clutch Assembly .
Overdrive clutch damaged or worn. Refer to: Overdrive Clutch Assembly .
Only Gears 1, 2, 3, 4 Available
Only Gears 5, 6, R Available
Forward clutch assembly stuck on. Refer to: Forward Clutch Assembly .
Forward clutch assembly does not apply. Refer to: Forward Clutch Assembly .
Only Gears 3, 5, and R Available
Only Gears 1, 2, 4, 6 Available
Direct clutch assembly stuck on. Refer to: Direct Clutch Assembly .
Direct clutch assembly does not apply. Refer to: Direct Clutch Assembly .
Only Gears 2 and 6 Available
Only Gears 1, 3, 4, 5, R Available
Intermediate clutch assembly stuck on. Refer to: Intermediate Clutch Assembly .
Intermediate clutch assembly does not apply. Refer to: Intermediate Clutch Assembly .
Only Gears 4, 5, 6 Available
Only Gears 1, 2, 3, R Available
Overdrive clutch assembly stuck on. Refer to: Overdrive Clutch Assembly .
Overdrive clutch assembly does not apply. Refer to: Overdrive Clutch Assembly .
Only Gears 1 and R Available Low/reverse clutch stuck on. Refer to: Low/Reverse Clutch Assembly .
Low one-way clutch assembly damaged. Refer to: Low One-Way Clutch Assembly .
No Engine Braking in Low Low/reverse clutch damaged or worn. Refer to: Low/Reverse Clutch Assembly .
Torque Converter Operation Concerns No Apply TCC damaged or worn. Refer to: Torque Converter Clutch (TCC) .
Always Applied (engine stalls) TCC damaged or worn. Refer to: Torque Converter Clutch (TCC) .
Cycling/Shutter/Chatter TCC damaged or worn. Refer to: Torque Converter Clutch (TCC) .
Other Concerns Transmission Stuck in Park Selector lever cable routed wrong, binding or damaged. Refer to: Selector Lever Cable Adjustment .
No Park Range Inspect the selector lever cable for correct alignment/adjustment. Refer to: Selector Lever Cable Adjustment .
Transfer shaft or final drive.
Transmission Stuck in Drive Selector lever cable routed wrong, binding or damaged. Refer to: Selector Lever Cable Adjustment - 6-Speed Automatic Transmission - 6F35 .
External Leaks Damaged or worn seals. Refer to: Leakage Inspection .
Noise Engine drive accessories, suspension, CV joints, REFER to: Noise, Vibration and Harshness (NVH) .
Vibration Engine drive accessories, suspension, CV joints, REFER to: Noise, Vibration and Harshness (NVH) .
Overheating Transmission fluid cooling system damaged. Refer to: Transmission Cooling .