Symptom Chart

WARNING: This page is about a different car, the 2014 Ford Edge. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to DIAGNOSTIC METHODS for information about these practices.

In most circumstances, the TCM sets DTCs to help guide with diagnostics. Refer to the DTC Charts before using the symptom chart. The Condition column lists the vehicle condition. The Source column lists a detailed vehicle condition. The Action to column lists the action to be performed to determine the cause of the condition. Each action lists the components that can cause the system and the individual components in that system. The components are listed in order of disassembly. Use the list of components and the required action to focus on disassembly inspections for the root cause of the concern.

SYMPTOM DESCRIPTION

Condition	Possible Sources	Action
Engagement Concerns	No Forward	GO to SYMPTOM CHART - FORWARD CLUTCH .
	No Reverse	GO to SYMPTOM CHART - FORWARD CLUTCH .
	Harsh Reverse	GO to SYMPTOM CHART - DIRECT CLUTCH .
	Harsh Forward	GO to SYMPTOM CHART - FORWARD CLUTCH .
	Delayed/Soft Reverse	GO to SYMPTOM CHART - DIRECT CLUTCH .
	Delayed/Soft Forward	GO to SYMPTOM CHART - FORWARD CLUTCH .
	No Forward and No Reverse	CHECK the transmission fluid level. REFER to TRANSMISSION FLUID LEVEL CHECK . INSPECT filter or pump assembly
	Delayed/Soft Forward and Reverse	INSPECT filter or pump assembly
	Neutral after Launch	Low One Way Clutch.
Shift Concerns	No 1-2 Shift/Harsh/Soft/Slipping	GO to SYMPTOM CHART - FORWARD CLUTCH , GO to SYMPTOM CHART - INTERMEDIATE CLUTCH , and Low One Way Clutch.
	No 2-3 Shift/Harsh/Soft/Slipping	GO to SYMPTOM CHART - DIRECT CLUTCH , GO to SYMPTOM CHART - FORWARD CLUTCH , GO to SYMPTOM CHART - INTERMEDIATE CLUTCH .
	No 3-4 Shift/Harsh/Soft/Slipping	GO to SYMPTOM CHART - OVERDRIVE CLUTCH , GO to SYMPTOM CHART - FORWARD CLUTCH , GO to SYMPTOM CHART - DIRECT CLUTCH .
	No 4-5 Shift/Harsh/Soft/Slipping	GO to SYMPTOM CHART - DIRECT CLUTCH , GO to SYMPTOM CHART - OVERDRIVE CLUTCH , GO to SYMPTOM CHART - FORWARD CLUTCH .
	No 5-6 Shift/Harsh/Soft/Slipping	GO to SYMPTOM CHART - INTERMEDIATE CLUTCH , GO to SYMPTOM CHART - OVERDRIVE CLUTCH , GO to SYMPTOM CHART - DIRECT CLUTCH .
	Only Gears 1, 2, 3, 4 available	GO to SYMPTOM CHART - FORWARD CLUTCH .
	Only Gears 3 and 5 available	GO to SYMPTOM CHART - DIRECT CLUTCH .
	Only Gears 2 and 6 available	GO to SYMPTOM CHART - INTERMEDIATE CLUTCH .
	Only Gears 4, 5, 6 available	GO to SYMPTOM CHART - OVERDRIVE CLUTCH .
	Only Gears 1 and R available	GO to SYMPTOM CHART - LOW-REVERSE CLUTCH or Low One Way Clutch .
	No Engine Braking in Low	GO to SYMPTOM CHART - LOW-REVERSE CLUTCH .
Torque Converter Operation Concerns	No Apply	INSPECT the torque converter hydraulic circuits and regulator valve for damage or wear. REFER to GO to SYMPTOM CHART - TORQUE CONVERTER CLUTCH .
	Always Applied (engine stalls)	INSPECT the torque converter hydraulic circuits and regulator valve for damage or wear. REFER to GO to SYMPTOM CHART - TORQUE CONVERTER CLUTCH .
	Cycling/Shutter/Chatter	CHECK the transmission fluid level. REFER to TRANSMISSION FLUID LEVEL CHECK . INSPECT the torque converter hydraulic circuits and regulator valve for damage or wear. REFER to GO to SYMPTOM CHART - TORQUE CONVERTER CLUTCH .
Other Concerns	Selector Lever High Effort	REFER to AUTOMATIC TRANSAXLE/TRANSMISSION EXTERNAL CONTROLS .
	External Leaks	REFER to Leakage Inspection
	Noise	Engine drive accessories, suspension, CV joints, REFER to NOISE, VIBRATION & HARSHNESS .
	Vibration	Engine drive accessories, suspension, CV joints, REFER to NOISE, VIBRATION & HARSHNESS .
	No Park Range	REFER to AUTOMATIC TRANSAXLE/TRANSMISSION EXTERNAL CONTROLS . INSPECT the manual control lever for damage, wear or correct installation. INSPECT the park pawl, park pawl actuator, and sensor for damage or wear. INSPECT the final drive differential and final drive chain for damage.
	Overheating	REFER to TRANSAXLE/TRANSMISSION COOLING - 6F35 .