Audio System Symptom Troubleshooting - Booming sound while driving with audio unit on or off (2013 2014 2015)

Booming sound while driving with audio unit on or off 

NOTE: 

• Check the vehicle battery condition first .
• Check the connectors for poor connections or loose terminals.

1. Problem verification

   -1. Start the engine.

   Is a booming sound or a low-frequency hum heard from speakers?

   YES 

   The failure is duplicated, go to step 2.

   NO 

   Intermittent failure, the system is OK at this time.

2. Determine possible failure area (ANC/active sound control system, others)

   -1. Do the Self-Diagnostic Function, and use the speaker check mode .

   Did all speakers produce a tone?

   YES 

   Go to step 3.

   NO: With navigation

   Go to No sound is heard from the speaker(s) (display is normal) (with navigation) troubleshooting .

   NO: Without navigation, with premium audio

   Go to No sound is heard from the speaker(s) (display is normal) (without navigation, with premium audio) troubleshooting .

   NO: Without navigation, without premium audio

   Go to No sound is heard from the speaker(s) (display is normal) (without navigation, without premium audio) troubleshooting .

3. Self-diagnostic function check

   -1. Do the Self-Diagnostic Function, and use the ANC/active sound control system check mode .

   Does the low-frequency hum sound continue sounding for about 1 minute?

   YES 

   Go to step 25.

   NO: The low-frequency hum sound sounding for about 1 second

   Go to step 17.

   NO: The low-frequency hum sound is not heard

   Go to step 4.

4. Open wire check (+B BACK UP line)

   -1. Press the engine start/stop button to select the OFF mode.

   -2. Measure the voltage between test points 1 and 2.

   Test condition	OFF mode
   Test circuit	+B BACK UP
   Test point 1	ANC/active sound control unit 20P connector No. 11 (WHT)
   Test point 2	Body ground

   Courtesy of HONDA, U.S.A., INC.

   Is there battery voltage?

   YES 

   The +B BACK UP wire is OK. Go to step 5.

   NO 

   Repair an open in the wire between the No. A29 (10 A) fuse in the under-hood fuse/relay box and the ANC/active sound control unit.

5. Open wire check (IG1 OPTION line)

   -1. Press the engine start/stop button to select the ON mode.

   -2. Measure the voltage between test points 1 and 2.

   Test condition	ON mode
   Test circuit	IG1 OPTION
   Test point 1	ANC/active sound control unit 20P connector No. 12 (WHT)
   Test point 2	Body ground

   Courtesy of HONDA, U.S.A., INC.

   Is there battery voltage?

   YES 

   The IG1 OPTION wire is OK. Go to step 6.

   NO 

   Repair an open in the wire between the No. B6 (7.5 A) fuse in the under-dash fuse/relay box and the ANC/active sound control unit.

6. Open wire check (GND line)

   -1. Measure the voltage between test points 1 and 2.

   Test condition	ON mode
   Test circuit	GND
   Test point 1	ANC/active sound control unit 20P connector No. 1 (BLK)
   Test point 2	Body ground

   Courtesy of HONDA, U.S.A., INC.

   Is there less than 0.2 V?

   YES 

   The GND wire is OK. Go to step 7.

   NO 

   Repair an open or high resistance in the wire between the ANC/active sound control unit and body ground (G506).

7. Open wire check (SWD+B line)

   -1. Press the engine start/stop button to select the OFF mode.

   -2. Disconnect the following connector.

   ANC/active sound control unit 20P connector

   -3. Press the engine start/stop button to select the ON mode.

   -4. Measure the voltage between test points 1 and 2.

   Test condition	ON mode
   	ANC/active sound control unit 20P connector: disconnected
   Test circuit	SWD+B
   Test point 1	ANC/active sound control unit 20P connector No. 3 (WHT)
   Test point 2	Body ground

   Courtesy of HONDA, U.S.A., INC.

   Is there battery voltage?

   YES 

   The SWD+B wire is OK. Go to step 8.

   NO 

   Repair an open in the wire between the ANC/active sound control unit and the audio-navigation unit.

8. Determine possible failure area (ANC CHK2 line, others)

   -1. Do the Self-Diagnostic Function, and use the ANC/active sound control system check mode .

   -2. Press the No. 1 button.

   -3. Measure the voltage between test points 1 and 2.

   Test condition	ON mode, displaying the ANC OFF
   	ANC/active sound control unit 20P connector: disconnected
   Test circuit	ANC CHK2
   Test point 1	ANC/active sound control unit 20P connector No. 13 (GRN)
   Test point 2	Body ground

   Courtesy of HONDA, U.S.A., INC.

   Is there about 5.0 V?

   YES 

   The ANC CHK2 wire is OK. Go to step 13.

   NO: With navigation

   Go to step 9.

   NO: Without navigation

   Go to step 11.

9. Open wire check (ANC CHK2 line)

   -1. Do the Self-Diagnostic Function, and use the ANC/active sound control system check mode .

   -2. Press the No. 1 button.

   -3. Measure the voltage between test points 1 and 2.

   Test condition	ON mode, displaying the ANC OFF
   	ANC/active sound control unit 20P connector: disconnected
   Test circuit	ANC CHK2
   Test point 1	Audio-navigation unit connector E (36P) No. 5 (GRN)
   Test point 2	Body ground

   Courtesy of HONDA, U.S.A., INC.

   Is there about 5.0 V?

   YES 

   Repair an open in the wire between the audio-navigation unit and the ANC/active sound control unit.

   NO 

   The ANC CHK2 wire is not open. Go to step 10.

10. Shorted wire check (ANC CHK2 line)

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Disconnect the following connector.

    Audio-navigation unit connector E (36P)

    -3. Check for continuity between test points 1 and 2.

    Test condition	OFF mode
    	ANC/active sound control unit 20P connector: disconnected
    	Audio-navigation unit connector E (36P): disconnected
    Test circuit	ANC CHK2
    Test point 1	Audio-navigation unit connector E (36P) No. 5 (GRN)
    Test point 2	Body ground

    Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    Repair an short in the wire between the audio-navigation unit and the ANC/active sound control unit.

    NO 

    Replace the audio-navigation unit .

11. Open wire check (ANC CHK2 line)

    -1. Do the Self-Diagnostic Function, and use the ANC/active sound control system check mode .

    -2. Press the No. 1 button.

    -3. Measure the voltage between test points 1 and 2.

    Test condition	ON mode, displaying the ANC OFF
    	ANC/active sound control unit 20P connector: disconnected
    Test circuit	ANC CHK2
    Test point 1	Audio unit connector E (8P) No. 4 (GRN)
    Test point 2	Body ground

    Courtesy of HONDA, U.S.A., INC.

    Is there about 5.0 V?

    YES 

    Repair an open in the wire between the audio unit and the ANC/active sound control unit.

    NO 

    The ANC CHK2 wire is not open. Go to step 12.

12. Shorted wire check (ANC CHK2 line)

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Disconnect the following connector.

    Audio unit connector E (8P)

    -3. Check for continuity between test points 1 and 2.

    Test condition	OFF mode
    	ANC/active sound control unit 20P connector: disconnected
    	Audio unit connector E (8P): disconnected
    Test circuit	ANC CHK2
    Test point 1	Audio unit connector E (8P) No. 4 (GRN)
    Test point 2	Body ground

    Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    Repair an short in the wire between the audio unit and the ANC/active sound control unit.

    NO 

    Replace the audio unit .

13. Shorted wire check (ANC lines)

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Disconnect the following connectors.

    Stereo amplifier connector C (5P) (with navigation)

    Stereo amplifier connector B (24P) (without navigation)

    -3. Check for continuity between these test points and body ground individually.

    Test condition	OFF mode
    	Stereo amplifier connector C (5P) (with navigation): disconnected
    	Stereo amplifier connector B (24P) (without navigation): disconnected

    Connector	Test circuit	Terminal
    ANC/active sound control unit 20P connector	ANC R-	No. 9 (GRN)
    	ANC F-	No. 10 (WHT)
    	ANC R+	No. 19 (BLK)
    	ANC L+	No. 20 (RED)

    Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    There is a short to body ground in the wire(s) between the ANC/active sound control unit and the stereo amplifier. Replace the affected shielded harness.

    NO: With navigation

    The ANC wires are not shorted to ground. Go to step 14.

    NO: Without navigation

    The ANC wires are not shorted to ground. Go to step 15.

14. Open wire check (ANC lines)

    -1. Check for continuity between test points 1 and 2.

    Test condition	OFF mode
    	ANC/active sound control unit 20P connector: disconnected
    	Stereo amplifier connector C (5P) (with navigation): disconnected

    Test circuit	Test point 1:ANC/active sound control unit 20P connector	Test point 2:Stereo amplifier connector C (5P)
    ANC R-	No. 9 (GRN)	No. 2 (GRN)
    ANC F-	No. 10 (WHT)	No. 4 (WHT)
    ANC R+	No. 19 (BLK)	No. 3 (BLK)
    ANC F+	No. 20 (RED)	No. 5 (RED)

    Courtesy of HONDA, U.S.A., INC.

    Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The ANC wires are OK. Go to step 16.

    NO 

    There is an open in the wire(s) between the ANC/active sound control unit and the stereo amplifier. Replace the affected shielded harness.

15. Open wire check (ANC lines)

    -1. Check for continuity between test points 1 and 2.

    Test condition	OFF mode
    	ANC/active sound control unit 20P connector: disconnected
    	Stereo amplifier connector B (24P) (without navigation): disconnected

    Test circuit	Test point 1:ANC/active sound control unit 20P connector	Test point 2:Stereo amplifier connector B (24P)
    ANC R-	No. 9 (GRN)	No. 1 (GRN)
    ANC F-	No. 10 (WHT)	No. 2 (WHT)
    ANC R+	No. 19 (BLK)	No. 14 (BLK)
    ANC F+	No. 20 (RED)	No. 15 (RED)

    Courtesy of HONDA, U.S.A., INC.

    Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The ANC wires are OK. Go to step 16.

    NO 

    There is an open in the wire(s) between the ANC/active sound control unit and the stereo amplifier. Replace the affected shielded harness.

16. Stereo amplifier check

    -1. Substitute a known-good ANC/active sound control unit .

    -2. Reconnect all the connectors, and recheck.

    Does the symptom go away?

    YES 

    Replace the original ANC/active sound control unit.

    NO 

    Replace the stereo amplifier .

17. Open wire check (+B BACK UP line)

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Measure the voltage between test points 1 and 2.

    Test condition	OFF mode
    Test circuit	+B BACK UP
    Test point 1	HFL-ANC/active sound control microphone 8P connector No. 5 (GRN)
    Test point 2	Body ground

    Courtesy of HONDA, U.S.A., INC.

    Is there battery voltage?

    YES 

    The +B BACK UP wire is OK. Go to step 18.

    NO 

    Repair an open in the wire between the No. A29 (10 A) fuse in the under-hood fuse/relay box and the HFL-ANC/active sound control microphone.

18. Open wire check (ACC line)

    -1. Press the engine start/stop button to select the ON mode.

    -2. Measure the voltage between test points 1 and 2.

    Test condition	ON mode
    Test circuit	ACC
    Test point 1	HFL-ANC/active sound control microphone 8P connector No. 1 (PUR)
    Test point 2	Body ground

    Courtesy of HONDA, U.S.A., INC.

    Is there battery voltage?

    YES 

    The ACC wire is OK. Go to step 19.

    NO 

    Repair an open in the wire between the No. B19 (7.5 A) fuse in the under-dash fuse/relay box and the HFL-ANC/active sound control microphone.

19. Open wire check (GND line)

    -1. Measure the voltage between test points 1 and 2.

    Test condition	ON mode
    Test circuit	GND
    Test point 1	HFL-ANC/active sound control microphone 8P connector No. 4 (BLK)
    Test point 2	Body ground

    Courtesy of HONDA, U.S.A., INC.

    Is there less than 0.2 V?

    YES 

    The GND wire is OK. Go to step 20.

    NO 

    Repair an open or high resistance in the wire between the HFL-ANC/active sound control microphone and body ground (G504).

20. Determine possible failure area (ANC F MIC+8V line, others)

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Disconnect the following connector.

    HFL-ANC/active sound control microphone 8P connector

    -3. Press the engine start/stop button to select the ON mode.

    -4. Measure the voltage between test points 1 and 2.

    Test condition	ON mode
    	HFL-ANC/active sound control microphone 8P connector: disconnected
    Test circuit	ANC F MIC+8V
    Test point 1	HFL-ANC/active sound control microphone 8P connector No. 8 (WHT)

    Test point 2

    Body ground

    Courtesy of HONDA, U.S.A., INC.

    Is there about 8.0 V?

    YES 

    Go to step 21.

    NO 

    Go to step 22.

21. Determine possible failure area (HFL-ANC/active sound control microphone, others)

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Reconnect the HFL-ANC/active sound control microphone 8P connector .

    -3. Press the engine start/stop button to select the ON mode.

    -4. Measure the voltage between test points 1 and 2.

    NOTE:  Use the voltmeter in AC range.

    Test condition	ON mode, make a loud noise like clapping your hands in front of the HFL-ANC/active sound control microphone.
    Test circuit	ANC F MIC+8V, SH ANC F MIC
    Test point 1	ANC/active sound control unit 20P connector No. 18 (WHT)
    Test point 2	ANC/active sound control unit 20P connector No. 7 (GRY)

    Courtesy of HONDA, U.S.A., INC.

    Does the voltage change when making a loud noise in front of the microphone?

    YES 

    Replace the ANC/active sound control unit .

    NO 

    Replace the HFL-ANC/active sound control microphone .

22. Open wire check (ANC F MIC+8V line)

    -1. Measure the voltage between test points 1 and 2.

    Test condition	ON mode
    	HFL-ANC/active sound control microphone 8P connector: disconnected
    Test circuit	ANC F MIC+8V
    Test point 1	ANC/active sound control unit 20P connector No. 18 (WHT)
    Test point 2	Body ground

    Courtesy of HONDA, U.S.A., INC.

    Is there about 8.0 V?

    YES 

    There is an open in the wire between the ANC/active sound control unit and the HFL-ANC/active sound control microphone. Replace the affected shielded harness.

    NO 

    The ANC F MIC+8V wire is not open. Go to step 23.

23. Shorted wire check (ANC F MIC+8V line)

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Disconnect the following connector.

    ANC/active sound control unit 20P connector

    -3. Check for continuity between test points 1 and 2.

    Test condition	OFF mode
    	HFL-ANC/active sound control microphone 8P connector: disconnected
    	ANC/active sound control unit 20P connector: disconnected
    Test circuit	ANC F MIC+8V
    Test point 1	ANC/active sound control unit 20P connector No. 18 (WHT)
    Test point 2	Body ground

    Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    There is a short to body ground in the wire between the ANC/active sound control unit and the HFL-ANC/active sound control microphone. Replace the affected shielded harness.

    NO 

    The ANC F MIC+8V wire is not shorted to ground. Go to step 24.

24. Shorted wire check (SH ANC F MIC line to ANC F MIC+8V line)

    -1. Check for continuity between test points 1 and 2.

    Test condition	OFF mode
    	HFL-ANC/active sound control microphone 8P connector: disconnected
    	ANC/active sound control unit 20P connector: disconnected
    Test circuit	SH ANC F MIC, ANC F MIC+8V
    Test point 1	ANC/active sound control unit 20P connector No. 7 (GRY)
    Test point 2	ANC/active sound control unit 20P connector No. 18 (WHT)

    Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    There is a short in the wires between the ANC/active sound control unit and the HFL-ANC/active sound control microphone. Replace the affected shielded harness.

    NO 

    Replace the ANC/active sound control unit .

25. Open wire check (F CAN-H line, F CAN-L line)

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Jump the SCS line with the HDS.

    -3. Disconnect the following connectors.

    PCM connector A (49P)

    ANC/active sound control unit 20P connector

    -4. Check for continuity between test points 1 and 2.

    Test condition	OFF mode
    	PCM connector A (49P): disconnected
    	ANC/active sound control unit 20P connector: disconnected
    Test circuit	F CAN-H
    Test point 1	ANC/active sound control unit 20P connector No. 4 (WHT)
    Test point 2	PCM connector A (49P) No. 3 (WHT)

    Test circuit	F CAN-L
    Test point 1	ANC/active sound control unit 20P connector No. 5 (RED)
    Test point 2	PCM connector A (49P) No. 4 (RED)

    Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The F CAN-H wire and the F CAN-L wires are OK. Go to step 26.

    NO 

    Repair an open in the wire(s) between the ANC/active sound control unit and the PCM.

26. PCM check

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Substitute a known-good ANC/active sound control unit .

    -3. Reconnect all the connectors, and recheck.

    Does the symptom go away?

    YES 

    Replace the original ANC/active sound control unit.

    NO 

    Update the PCM if it does not have the latest software, or substitute a known-good PCM , and recheck.