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Home >> Subaru >> 2021 >> Crosstrek Limited >> Repair and Diagnosis >> Body & Frame >> Windows >> Power Window System (Diagnostics) >> Diagnostics With Phenomenon >> Inspection >> When The Passenger's Switch Is Operated, The Passenger's Side Power Window Does Not Work In Automatic Operation

When The Passenger's Switch Is Operated, The Passenger's Side Power Window Does Not Work In Automatic Operation

Trouble causes: 

Wiring diagram: 

Power window system Ref. to WIRING SYSTEM (IMPREZA MODEL)>POWER WINDOW SYSTEM>WIRING DIAGRAM . Ref. to WIRING SYSTEM (CROSSTREK MODEL (EXCEPT FOR HEV))>POWER WINDOW SYSTEM>WIRING DIAGRAM . Ref. to WIRING SYSTEM (CROSSTREK MODEL (HEV))>POWER WINDOW SYSTEM>WIRING DIAGRAM .

G13246511Courtesy of SUBARU OF AMERICA, INC.
CAUTION: Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to POWER WINDOW (DIAGNOSTICS)>GENERAL DESCRIPTION>CAUTION .
  1. CHECK MALFUNCTIONS  .
    1. Turn the ignition switch to ON.
    2. Operate the front power window sub-switch and check that the power window (passenger's side) works in manual operation.

    Does the power window operate manually according to switch operation?

    Yes:  Go to  2.

    No:  Perform the diagnosis for "When the passenger's switch is operated, the passenger's side power window does not work in manual operation". Ref. to POWER WINDOW (DIAGNOSTICS)>DIAGNOSTICS WITH PHENOMENON>INSPECTION>WHEN THE PASSENGER'S SWITCH IS OPERATED, THE PASSENGER'S SIDE POWER WINDOW DOES NOT WORK IN MANUAL OPERATION .

  2. CHECK DTC  .

    Using the Subaru Select Monitor, read the DTCs of [Power Window (Switch)] and [Power Window (Passenger)]. Ref. to POWER WINDOW (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

    • Power Window (Switch)
    • Power Window (Passenger)

    Are any DTCs displayed?

    Yes:  Perform the diagnosis for the displayed DTCs. Ref. to POWER WINDOW (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC)>LIST .

    No:  Go to  3.

  3. CHECK [ECU Control Mode] (DATA MONITOR)  .

    Using the Subaru Select Monitor, check the following items in the [Data Monitor] of [Power Window (Passenger)]. Ref. to POWER WINDOW (DIAGNOSTICS)>DATA MONITOR .

    • ECU Control Mode

    Is [Initialized] displayed?

    Yes:  Go to  4.

    No:  Using the Subaru Select Monitor, perform [System Initialization] of [Power Window (Passenger)]. Ref. to POWER WINDOW (DIAGNOSTICS)>WORK SUPPORT>OPERATION>SYSTEM INITIALIZATION .

    Then, perform the initial setting of the power window. Ref. to GLASS/WINDOW/MIRRORS>POWER WINDOW SYSTEM>OPERATION .

  4. CHECK [One's Seat Switch] (DATA MONITOR)  .

    Using the Subaru Select Monitor, check the following items in the [Data Monitor] of [Power Window (Passenger)]. Ref. to POWER WINDOW (DIAGNOSTICS)>DATA MONITOR .

    • One's Seat Switch

    Does the display change corresponding to the switch operation?

    Yes:  Replace the front regulator and motor assembly (passenger's side). Ref. to GLASS/WINDOW/MIRRORS>FRONT REGULATOR AND MOTOR ASSEMBLY .

    No:  Go to  5.

  5. CHECK FRONT POWER WINDOW SUB-SWITCH  .
    1. Turn the ignition switch to OFF.
    2. Disconnect the front power window sub-switch connector.
    3. Perform the inspection of front power window sub-switch unit. Ref. to GLASS/WINDOW/MIRRORS>POWER WINDOW CONTROL SWITCH .

    Is the check result OK?

    Yes:  Go to  6.

    No:  Replace the front power window sub-switch. Ref. to GLASS/WINDOW/MIRRORS>POWER WINDOW CONTROL SWITCH .

  6. CHECK HARNESS (OPEN CIRCUIT)  .
    1. Disconnect the front regulator and motor assembly (passenger's side) connector.
    2. Using a tester, measure the resistance between front power window sub-switch connector and front regulator and motor assembly (passenger's side) connector.

      Connector and terminal 

      (D17) No. 1 - (D13) No. 4:

      Is the resistance less than 1 Ω?

    Yes:  Go to  7.

    No:  Repair the open circuit of the harness between front power window sub-switch connector and front regulator and motor assembly (passenger's side) connector.

  7. CHECK HARNESS (SHORT CIRCUIT TO POWER SUPPLY)  .
    1. Turn the ignition switch to ON.
    2. Using a tester, measure the voltage between the front power window sub-switch connector and chassis ground.

      Connector and terminal 

      (D17) No. 1 (+) - Chassis ground (-):

    Is the voltage less than 1 V?

    Yes:  Replace the front regulator and motor assembly (passenger's side). Ref. to GLASS/WINDOW/MIRRORS>FRONT REGULATOR AND MOTOR ASSEMBLY .

    No:  Repair the short circuit to power supply in the harness between front power window sub-switch connector and front regulator and motor assembly (passenger's side) connector.