Symptom Table

WARNING: This page is about a different car, the 2019 Nissan NV3500 HD, 2019 Nissan NV2500 HD, and 2019 Nissan NV1500. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Before performing the diagnosis in the following table, refer to Work Flow .
If the following symptoms are detected, check systems shown in the "Repair order" column in this order.

Symptom	Repair order	Refer to
Key reminder door function does not operate properly.	1. Door switch check.	Component Function Check
	2. Key switch (insert) check.	Diagnosis Procedure
	3. Replace BCM.	Removal and Installation
Power door lock does not operate with door lock and unlock switch on main power window and door lock/unlock switch or power window and door lock/unlock switch RH.	1. Door lock/unlock switch check (driver side).	Component Function Check
	2. Door lock/unlock switch check (passenger side).	Component Function Check
Specific door lock actuator does not operate.	1. Front door lock actuator LH check.	Component Function Check
	2. Front door lock actuator RH check.	Component Function Check
	3. Sliding door lock assembly lock motor check.	Component Function Check
	4. Back door lock assembly lock motor check.	Component Function Check
Power door lock does not operate with front door lock assembly LH key cylinder switch.	1. Front door lock assembly LH (key cylinder switch) check.	Component Function Check
	2. Replace BCM.	Removal and Installation
Power door lock does not operate with sliding door lock assembly key cylinder switch.	1. Sliding door lock assembly (key cylinder switch) check.	Component Function Check
	2. Replace BCM.	Removal and Installation
Power door lock does not operate with back door lock assembly key cylinder switch.	1. Back door lock assembly (key cylinder switch) check.	Component Function Check
	2. Replace BCM.	Removal and Installation
Power door lock does not operate.	1. BCM power supply and ground circuit check.	Diagnosis Procedure
Power door lock does not operate.	2. Door lock/unlock switch check.	Component Function Check
Door(s) do not automatically LOCK when vehicle speed reaches 24 km/h (15 mph).	1. Ensure DOOR LOCK-UNLOCK SET is enabled.	CONSULT Function (BCM - DOOR LOCK)
	2. Ensure AUTOMATIC DOOR LOCK SELECT (VH SPD) is enabled.	CONSULT Function (BCM - DOOR LOCK)
	3. Check combination meter vehicle speed signal.	Diagnosis Procedure
	4. Check intermittent incident.	Intermittent Incident
Door(s) do not automatically UNLOCK when shifted into PARK.	1. Ensure DOOR LOCK-UNLOCK SET is enabled.	CONSULT Function (BCM - DOOR LOCK)
	2. Ensure AUTOMATIC DOOR UNLOCK SELECT (MODE 2 or MODE 4) is enabled.	CONSULT Function (BCM - DOOR LOCK)
	3. Check BCM for DTCs.	DTC Index
	4. Check intermittent incident.	Intermittent Incident
Door(s) do not automatically UNLOCK when ignition is switched from ON to OFF.	1. Ensure DOOR LOCK-UNLOCK SET is enabled.	CONSULT Function (BCM - DOOR LOCK)
	2. Ensure AUTOMATIC DOOR UNLOCK SELECT (MODE 1 or MODE 3) is enabled.	CONSULT Function (BCM - DOOR LOCK)
	3. Check BCM for DTCs.	DTC Index
	4. Check intermittent incident.	Intermittent Incident
Door(s) do not automatically UNLOCK when key is removed from ignition switch.	1. Ensure DOOR LOCK-UNLOCK SET is enabled.	CONSULT Function (BCM - DOOR LOCK)
	2. Ensure AUTOMATIC DOOR UNLOCK SELECT (MODE 5 or MODE 6) is enabled.	CONSULT Function (BCM - DOOR LOCK)
	3. Check BCM for DTCs.	DTC Index
	4. Check intermittent incident.	Intermittent Incident