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INSPECTION PROCEDURE 22: CD can not be Inserted: Diagnosis

  1. STEP 1. Check that a CD has been already loaded. 

    Q: Has a CD been already loaded? 

    • NO:  Go to Step 2.
    • YES:  Take out the CD (If the CD cannot be ejected, refer to INSPECTION PROCEDURE 26  ). Check that a CD can be inserted.
  2. STEP 2. Check how a CD is inserted. 
    • Ensure that the ignition switch is at "ACC" or "ON".
      NOTE: If you try to load a CD when the ignition switch is at the positions other than "ACC" or "ON", the CD will not be inserted completely and then rejected.

      Q: If you try to load the CD, does the CD stops halfway and then rejected? 

  3. STEP 3. Check after the CD is loaded. 
    NOTE: Even though the CD is loaded, "ERROR" (error) is sometimes displayed with the CD rejected because of vibration/shock or dew on the CD face or optical lens.

    Q: Though the CD is inserted completely, is "ERROR" (error) displayed and the CD ejected? 

    • YES:  Go to Step 4.
    • NO:  The procedure is complete.
  4. STEP 4. Check the CD. 

    Check the CD for the conditions below:

    • Is the CD loaded with its label facing down?
    • Is the recorded face dirty or scratched?
    • Is there dew on the recorded face?

      Q: Is the CD in good condition? 

      • YES:  Go to Step 5.
      • NO:  The original CD is defective.
  5. STEP 5. Check again using a normal CD, which is not dirty or scratched. 
    • Load another normal CD.
    • Check that the CD player recognizes and play the CD.

      Q: When you substitute another normal CD, is the CD loaded correctly? 

      • YES:  The original CD is defective. Check that a CD can be inserted.
      • NO:  Replace the radio and CD player. The procedure is complete.