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Home >> Mercury >> 2009 >> Mariner Base, 2.5 7, AWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 33 (Information Center - Instrument Cluster (Ic), Message Center, & Warning Chimes) >> Diagnostic Tests >> Instrument Cluster (IC), Message Center and Warning Chimes >> Inspection and Verification

Inspection and Verification

WARNING: This page is about a different car, the 2009 Ford Mustang. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical or electrical damage.
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Accessory drive belt
    • Brake fluid level
    • Door/trunk ajar status
    • Engine coolant level
    • Engine oil level
    • Fuel cap status
    • Fuel level
    • Fuel tank
    • Tire pressure
    • Smart junction box (SJB):
      • 8 (10A)
      • 16 (5A)
      • 19 (5A)
    • Wiring, terminals or connectors
    • Message center switches
    • Key-in ignition warning switch (part of the ignition switch)
    • Smart junction box (SJB)
    • Instrument cluster (IC)
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
    4. NOTE: Make sure to use the latest scan tool software release.
  4. If the cause is not visually evident, connect the scan tool to the data link connector (DLC).
    5. NOTE: The vehicle communication module (VCM) LED prove-out confirms power and ground from the DLC are provided to the VCM.
  5. If the scan tool does not communicate with the VCM:
    • Check the VCM connection to the vehicle.
    • Check the scan tool connection to the VCM.
    • Refer to MODULE COMMUNICATIONS NETWORK , No Power To The Scan Tool, to diagnose no communication with the scan tool.
  6. If the scan tool does not communicate with the vehicle:
    • Verify the ignition key is in the ON position.
    • Verify the scan tool operation with a known good vehicle.
    • Refer to MODULE COMMUNICATIONS NETWORK to diagnose no response from the PCM.
  7. Carry out the network test.
    • If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK .
    • If the network test passes, retrieve and record the continuous memory DTCs.
  8. Clear the continuous DTCs and carry out the self-test diagnostics for the instrument cluster (IC), ABS module, PCM, SJB and restraints control module (RCM).
  9. If the DTCs retrieved are related to the concern, go to DTC Charts.
  10. If no DTCs related to the concern are retrieved, go to Symptom Chart - Instrument Cluster (IC) , go to Symptom Chart - Information And Message Center  or Go to Symptom Chart - Warning Chimes .
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