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Internet Connection Function - GF82.60-P-2040GW

Model 463 

as of model year 2013 up to model year 2017 

Function requirements for Internet connection, general 

Internet connection, general 

The Internet connection function is divided into the following subfunctions:

Additional function requirements for Internet access (dial-up) on vehicles with code ZU8 (USA national version) 

Internet access (dial-up) on vehicles with code ZU8 (USA national version) 

The function is activated via the "Globe" symbol in the application bar on the Audio/COMAND display (A40/8). By turning the Audio/COMAND controller (A40/9s11), the "System" panel is shown in the foreground on the Audio/COMAND display. The selection is confirmed by pressing the Audio/COMAND controller on the Audio/COMAND control panel (A40/9).

The Audio/COMAND control panel signals are forwarded via the following route:

Telematics CAN (CAN A) →

COMAND controller unit →

LVDS (Low Voltage Differential Signal) line →

Audio/COMAND display

The Mercedes-Benz Internet and Application Gateway is always used as the server to connecting to the Internet. This means that the user is only generally identifiable as a user of the Mercedes-Benz Internet and Application Gateway when surfing the net and using services, and cannot be located in the network via his activities.

The COMAND controller unit sends data to the Mercedes-Benz Internet and Application Gateway over a coded VPN (virtual private network) connection via the following route:

Bluetooth® antenna (A2/91) →

Emergency call system control unit →

Multifunction antenna (A28/11)

In the event of a malfunction in the multifunction antenna or if reception is poor, the communication module integrated in the emergency call system control unit automatically sends and receives the cellular telephone signals via the emergency call system antenna (A2/52).

In accordance with requests from the COMAND controller unit, the Mercedes-Benz Internet and Application Gateway exchanges information with the World Wide Web and the service providers for "COMAND on-line" via the Internet and transmits the received data to the COMAND controller unit in the opposite direction.

IMPORTANT Activating a manual or automatic emergency call, breakdown assistance or an MB information call interrupts the Internet connection.

Additional function requirements for Internet access (dial-up) on vehicles except code ZU8 (USA national version) 

Internet access (dial-up) on vehicles except code ZU8 (USA national version) 

The function is activated via the "Globe" symbol in the application bar on the Audio/COMAND display. The mobile telephone network provider must first be selected. By turning the Audio/COMAND controller, the "System" panel is shown in the foreground on the Audio/COMAND display. The selection is confirmed by pressing the Audio/COMAND controller on the Audio/COMAND control panel.

The Audio/COMAND control panel signals are forwarded via the following route:

Telematics CAN →

COMAND controller unit →

LVDS line →

Audio/COMAND display

The mobile telephone network provider can either be selected from the country-specific lists or, if the mobile telephone network provider cannot be found in the list, added using "New Provider". Further access information is required (for example, on the tariff) that can be obtained from the mobile telephone network provider. As soon as the data is available, the connection to the Internet is set up.

IMPORTANT Fees: Internet access and services are free from Mercedes-Benz.

However, fees must be paid to the mobile telephone network provider in accordance with the respective mobile phone contract. Display options and the "Scissors (disconnect connection)" soft key in the function bar make it easier to manage costs with either a time or data volume contract.

The Mercedes-Benz Internet and Application Gateway is always used as the server to connecting to the Internet. This means that the user is only generally identifiable as a user of the Mercedes-Benz Internet and Application Gateway when surfing the net and using services, and cannot be located in the network via his activities.

With basic telephony, the COMAND controller unit transmits data to the Mercedes-Benz Internet and Application Gateway via an encrypted VPN connection using the following route:

Bluetooth® antenna →

Mobile phone

On model 463 except model 463.202 with code EH2 (Comfort telephony) (as of 02.09.2013), the COMAND controller unit sends data via an encrypted VPN connection to the Mercedes-Benz Internet and Application Gateway via the following route:

Bluetooth® antenna →

Mobile phone →

Mobile phone cradle (A34/15) (accessories) →

Mobile phone contact plate →

Cellular telephone system antenna amplifier/compensator (A28/3) →

Mobile phone and stationary heater radio remote control antenna splitter (A2/53) (with code H12 (Stationary heater)) →

Multifunction antenna

On model 463.202 with code EH2 (Comfort telephony) (as of 02.09.2013), the COMAND controller unit sends data via an encrypted VPN connection to the Mercedes-Benz Internet and Application

Gateway as follows:

Bluetooth® antenna →

Mobile phone →

Mobile phone cradle (accessories) →

Mobile phone contact plate →

Cellular telephone system antenna amplifier/compensator →

Mobile phone and stationary heater radio remote control antenna splitter (with code H12 (Stationary heater)) →

Telephone, radio and stationary heater antenna splitter (A28/1) →

Telephone, radio and stationary heater antenna

IMPORTANT Model 463 up to 8/30/14

as of model year 2013 up to model year 2014

with code EH2 (Comfort telephony)

A mobile phone connected over the Bluetooth® module to the COMAND controller unit cannot be used for Internet access.

On model 463 except model 463.202 with code EH4 (Telephone module with Bluetooth (SAP)), the COMAND controller unit sends data via an encrypted VPN connection to the Mercedes-Benz Internet and Application Gateway via the following route:

Bluetooth® antenna →

Telephone module with Bluetooth® (SAP) →

Mobile phone contact plate (as of 02.09.2013) or Bluetooth® module (up to 30.08.2013) →

Cellular telephone system antenna amplifier/compensator →

Mobile phone and stationary heater radio remote control antenna splitter (with code H12 (Stationary heater))

Multifunction antenna

On model 463.202 with code EH4 (Telephone module with Bluetooth (SAP)), the COMAND controller unit sends data via an encrypted VPN connection to the Mercedes-Benz Internet and Application Gateway as follows:

Bluetooth® antenna →

Telephone module with Bluetooth® (SAP) →

Mobile phone contact plate (as of 02.09.2013) or Bluetooth® module (up to 30.08.2013) →

Cellular telephone system antenna amplifier/compensator →

Mobile phone and stationary heater radio remote control antenna splitter (with code H12 (Stationary heater))

Telephone, radio and stationary heater antenna splitter →

Telephone, radio and stationary heater antenna

In accordance with requests from the COMAND controller unit, the Mercedes-Benz Internet and Application Gateway exchanges information with the World Wide Web and the service providers for "COMAND on-line" via the Internet and transmits the received data to the COMAND controller unit in the opposite direction.

IMPORTANT Multiple use of mobile phone: basically, two functions can be processed in parallel via mobile phones that are suitable for the Internet connection function, i. e. it is possible to make phone calls while connected to the Internet. However, this depends on the quality of the respective network. If the network connection is too weak, the Internet connection is merely maintained while the telephone call is being made.

Internet usage 

The Internet can be used in the vehicle in the following ways:

The services of the Mercedes-Benz Internet and Application Gateway are supplementary to the navigation system and can be used while driving. Free surfing is only possible if the vehicle is stationary.

On vehicles as of 02.09.2013, audio signals from the Internet can also be played back. The COMAND controller unit outputs the audio signals from the Internet via the speaker system or, on vehicles with code EU9 (Harman Kardon® Logic 7® surround sound system), sends them via MOST to the sound system amplifier control unit (N40/3).

IMPORTANT Model 463

as of model year 2013 up to model year 2017

except code ZU8 (National version for USA)

If no control signals for the Internet function are received for a certain time, the COMAND controller unit automatically disconnects the Internet connection. The time period for automatic disconnection can be defined on the "System" panel. If necessary the Internet connection is automatically set up again.

Use of Mercedes-Benz Internet and Application Gateway services ("COMAND On-line") 

Turning the Audio/COMAND controller brings the "COMAND On-line" panel into the foreground on the audio/COMAND display. The selection is confirmed by pressing the Audio/COMAND controller on the Audio/COMAND control panel.

The individual services and the options for the services can now be actuated in the same way using the Audio/COMAND control panel.

The method of operation and the screen displays have been adapted to the general operation of the COMAND controller unit and the design of the displays on the audio/COMAND display to such an extent that operation is essentially intuitive.

IMPORTANT The left "Back" button (A40/9s2) of the Audio/COMAND controller on the Audio/COMAND control panel returns you to the start page of "COMAND Online".

The Audio/COMAND control panel signals are forwarded via the following route:

Telematics CAN →

COMAND controller unit →

LVDS line →

Audio/COMAND display

The following services can be used under "COMAND On-line" (examples):

IMPORTANT Model 463 as of 9/2/13

as of model year 2014 up to model year 2017

It is also possible to use the Internet radio service. Additional services are available or can be retrofitted.

Search for points of interest 

Search terms can be selected from lists or entered on the character bar on the audio/COMAND display. Points of interest can be searched for as a search term at the current location, navigation destination, arbitrary location (free entry) or along the route.

IMPORTANT The area that is being searched is defined under "Options".

The search results appear in the form of a list. If the list entry contains a telephone number, a telephone connection can be set up.

Search results can be stored in the Address book or under "Personal POIs" on the Secure Digital (SD) card in the SD card slot of the COMAND controller unit.

A selected search result can be transferred to the navigation system, and in this case the COMAND controller unit switches to the navigation menu.

Weather 

Weather information is displayed either as a weather data table or as a weather map.

In the basic setting the current weather data for the current location of the vehicle and forecasts for the next few hours are displayed.

However, different time periods and locations can be selected, such as information about the weather along the route or at the destination. In addition, city names or ZIP codes can be entered with the character bar on the audio/COMAND display. The most up-to-date measurements and forecasts are always displayed.

The topicality of the data depends on the relationship between the time of the query and the time of the last measurement.

IMPORTANT Weather data are sent from the weather station nearest to the entered location. It can take a while to transfer and display the respective data, particularly if maps are being displayed or with a weak network connection.

Additional function requirements for loading points of interest or routes (with code ZU8 (USA national version)) 

IMPORTANT Special destinations or routes that have been sent to the vehicle over the Internet (e.g. via Google Maps) are also sent to the vehicle by way of the Service Center.

Load points of interest or routes (with code ZU8 (USA national version)) 

The Service Center transmits POIs or routes to the emergency call system control unit via the mobile telephone network and the multifunction antenna. If circuit 15 is OFF, the emergency call system control unit stores the data in an integrated buffer.

IMPORTANT A maximum of 100 POIs and 30 routes each with up to 255 route points can be stored. If the capacity of the buffer is exceeded, the oldest POIs or routes are overwritten.

With circuit 15 ON and the COMAND controller unit switched on, the emergency call system control unit sends the map data over the following path:

Diagnostic CAN (CAN D) →

Electronic ignition lock control unit (N73) →

Interior CAN (CAN B) →

COMAND control unit

The reception of information is displayed by the COMAND controller unit by means of a pop-up window on the audio/COMAND display.

Using the "Import" menu item, the POIs or routes are copied from the buffer to the navigation system or the address book of the COMAND controller unit. Only then are the POIs and routes transmitted to the vehicle permanently available in the vehicle.

IMPORTANT Map data can be sent by the Service Center as part of an emergency call, breakdown assistance or an MB-Info call.

Additional function requirements for loading points of interest or routes (except code ZU8 (USA national version)) 

IMPORTANT Points of interest that have been found on the Internet via Google Maps or routes that have been planned using Google Maps can be transmitted via Google Maps to the vehicle.

Load points of interest or routes (except code ZU8 (USA national version)) 

The "Load POIs and routes" service lists the POIs and routes that have been sent to the vehicle and makes it possible to transfer them from the clipboard to the navigation system and the address book of the COMAND controller unit using the "Import" menu item. POIs and routes that have been sent via Google Maps are then only continuously available in the vehicle if they have been transferred to the navigation system or the address book of the COMAND controller unit using "Import" with the "Load POIs and routes" service.

IMPORTANT Model 463

as of model year 2013 up to model year 2017

with code ZJ1 (Version for Japan)

Points of interests can be loaded but no routes.

IMPORTANT The capacity of the buffer is restricted to 20 routes and 50 points of interest. If more POIs and routes are sent than can be stored in the clipboard, the oldest POIs and routes are overwritten.

IMPORTANT Because of the limited capacity of the buffer, transmitted POIs and routes are only available for loading for a limited time period (approx. 7 days), and only a limited number of POIs and routes can be made available for loading within the same time period.

IMPORTANT If the POI or route is only needed immediately and not permanently, the navigation can be started directly via the "Navigate" menu entry without the POI or route being stored permanently. This function is also available without an SD card.

Additional function requirements for free surfing 

Unrestricted surfing 

In order to connect to the Internet, either a URL must be entered or a page that is stored under "Favorites" must be selected.

Navigating

In order to navigate on the page, you can either move the cursor using the Audio/COMAND controller of the Audio/COMAND control panel as though you were using a mouse, or jump from one selectable object (e.g. link) to the next on the current page by turning the Audio/COMAND controller (this highlights the object).

Pressing the Audio/COMAND controller of the Audio/COMAND control panel vertically downwards calls up the menu. When activating a link, it is possible to choose between opening the link and opening the main menu after pressing the Audio/COMAND controller for the first time.

When jumping to a text entry field, the character toolbar on the audio/COMAND display can be used to enter text.

IMPORTANT

Pressing the left "Back" button of the Audio/COMAND controller of the Audio/COMAND control panel goes back one page during free surfing (as on a computer). Pressing the "Delete" button (A40/9s12) to the left on the controller of the Audio/COMAND control panel closes the browser.

Limits of the mobile browser

Surfing with the mobile browser is subject to the following technical restrictions:

IMPORTANT The Internet browser can play Flash, but cannot display any Flash videos.

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