Telediagnosis, function - GF82.95-P-2008TM
MODEL 211.0/2 with CODE (359) TELE AID emergency call system with CODE (494) USA version
The vehicle has Mercedes-Benz (MB) telematics services:
- Roadside assistance call (telediagnosis, roadside assistance)
- MB information call
Roadside assistance call (telediagnosis, roadside assistance)
The telediagnosis service allows the user to get in contact with the service center, such as in the event of a problem with the vehicle. The service center can then use additional vehicle-specific data to make a remote diagnosis of the situation, and based on its findings, initiate appropriate assistance measures. If the MB-Info and breakdown assistance button group (S93/6) is pressed, a message is automatically sent to the service center via Short Message Service (SMS).
During a roadside assistance call, the following data are automatically transmitted:
- Vehicle position
- Customer identification data
- Vehicle identification data
- Condition data
- Fault code
The service center can also request additional vehicle status data and fault codes from the emergency call system control unit (N123/4) via SMS. After the service center has evaluated these data, it will place a call to the vehicle. In this way, the exact situation and further service steps can be discussed and agreed on by the driver and the service center.
Status reports
The status reports are issued in the display of the following components:
- Radio (A2)
- COMAND operating, display and controller unit (A40/3)
- Multifunction display (A1p13) of instrument cluster (A1)
| TELE AID control unit, location/task/design/function | Up to model year 09/YoM 08 | GF82.95-P-4100TMU |
| Emergency call system control unit, component description | As of model year 09/YoM 08 | GF82.95-P-3212TMB |
| Pushbutton switch for telediagnosis, location/task | GF82.95-P-4105TM | |
| Telephone antenna, location/task | Model 211.0 up to 30.6.06 with code (528) HIGH Class USA | GF82.62-P-4105TU |
| Model 211.2 up to 30.6.06 with code (528) HIGH Class USA | GF82.62-P-4105TSU | |
| Multifunction antenna, component description | Model 211.0/2 as of 1.7.06 with code (494) USA version Except code (413) Panoramic glass roof with top sliding roof Model 211.0 as of 1.7.06 with code (494) USA version With code (413) Panoramic glass roof with top sliding roof |
GF82.62-P-3137TM |
| Rear window antenna component description | Model 211.2 as of 1.7.06 with code (494) USA version With code (413) Panoramic glass roof with top sliding roof |
GF82.62-P-3123TM |