MB information, function - GF82.95-P-2010TM
MODEL 211.0/2 with CODE (359) TELE AID emergency call system with CODE (494) USA version
The vehicle has Mercedes-Benz (MB) telematics services:
- Roadside assistance call (telediagnosis, roadside assistance)
- MB information call
MB information call
The "MB Info" service allows the customer to get in contact with a Daimler Information Center. This information service can provide users with updated information (such as on current traffic conditions and possible detours) or Daimler-specific additional information. This service is primarily an oral information service that is provided via the communications module in the emergency call system control unit (N123/4). The user activates this service by pressing the MB-Info and breakdown assistance button group (S93/6).
If the service is authorized and no service of a higher-priority is active, the emergency call system control unit sends a message via Short Message Service (SMS) to the service center.
The SMS contains the following data:
- Vehicle position
- Customer identification data
- Vehicle identification data
At the same time as the SMS message is sent, a voice connection is established to the service center, and the user can speak to a customer service representative. If the service center is unable to establish a connection to the vehicle, the emergency call system control unit then attempts to establish a connection from the vehicle to the service center. The information service is a free service provided by Mercedes-Benz Customer Service.
Information on the following topics can be requested or provided:
- Current traffic conditions
- Technical questions
- Services
- Mercedes-Benz products
- Complaints
- Mercedes Card
- Leasing and financing offers
Status reports
The status reports are issued in the display of the following components:
- Radio (A2)
- COMAND operating, display and controller unit (A40/3)
- Multifunction display (A1p13) of instrument cluster (A1)
During an MB Information call, the following statuses are reported:
- MB Info, Call in progress
- MB Info, Call active
- MB Info, Call failed
| TELE AID control unit, location/task/design/function | Up to model year 09/YoM 08 | GF82.95-P-4100TMU |
| Emergency call system control unit, component description | As of model year 09/YoM 08 | GF82.95-P-3212TMB |
| Pushbutton switch for telediagnosis, location/task | GF82.95-P-4105TM | |
| Telephone antenna, location/task | Model 211.0 up to 30.6.06 with code (528) HIGH Class USA | GF82.62-P-4105TU |
| Model 211.2 up to 30.6.06 with code (528) HIGH Class USA | GF82.62-P-4105TSU | |
| Multifunction antenna, component description | Model 211.0/2 as of 1.7.06 with code (494) USA version Except code (413) Panoramic glass roof with top sliding roof Model 211.0 as of 1.7.06 with code (494) USA version With code (413) Panoramic glass roof with top sliding roof |
GF82.62-P-3137TM |
| Rear window antenna component description | Model 211.2 as of 1.7.06 with code (494) USA version With code (413) Panoramic glass roof with top sliding roof |
GF82.62-P-3123TM |