Diagnostic Procedure

WARNING: This page is about a different car, the 2020 Mazda CX-30. However, it is still accessible from the selected car via links, so may be relevant.

DTC B1219:11 (BCM) DIAGNOSTIC PROCEDURE

Step	Inspection	Results	Action
1	VERIFY BODY CONTROL MODULE (BCM) DTCs AGAIN Clear the DTC recorded in the memory. (See CLEARING DTC .) Perform the DTC inspection for the body control module (BCM). (See DTC INSPECTION .) Is the same Pending DTC present?	Yes	Go to the next step.
1		No	Go to repair completion verification 2.
2	INSPECT CLUSTER SWITCH CONNECTOR FOR MALFUNCTION Inspect the applicable connector and terminal. (See CONNECTOR INSPECTION .) Are the connector and terminal normal?	Yes	Go to the next step.
2		No	Repair or replace the malfunctioning location and perform the repair completion verification.
3	INSPECT POWER LIFTGATE (PLG) FRONT SWITCH FOR MALFUNCTION Inspect the applicable part. (See POWER LIFTGATE (PLG) FRONT SWITCH INSPECTION (US) .) Is the part normal?	Yes	Go to the next step.
3		No	Repair or replace the malfunctioning location and perform the repair completion verification. (See POWER LIFTGATE (PLG) FRONT SWITCH REMOVAL/INSTALLATION .)
4	INSPECT INSTRUMENT CLUSTER CONNECTOR FOR MALFUNCTION Inspect the applicable connector and terminal. (See CONNECTOR INSPECTION .) Are the connector and terminal normal?	Yes	Go to the next step.
4		No	Repair or replace the malfunctioning location and perform the repair completion verification.
5	INSPECT POWER LIFTGATE (PLG) FRONT SWITCH SIGNAL CIRCUIT FOR SHORT TO GROUND Inspect the applicable circuit for a short to ground. (See CIRCUIT INSPECTION .) Is the circuit normal?	Yes	Go to the next step.
5		No	Repair or replace the malfunctioning location and perform the repair completion verification.
6	INSPECT INSTRUMENT CLUSTER FOR MALFUNCTION DEPENDING ON REPEATABILITY Install/connect the part removed/disconnected during the troubleshooting procedure. Clear the DTC recorded in the memory. (See CLEARING DTC .) Perform the DTC inspection for the body control module (BCM). (See DTC INSPECTION .) Is the same Pending DTC present?	Yes	Refer to the controller area network (CAN) malfunction diagnosis flow to inspect for a CAN communication error. (See CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW (US) .) If the CAN communication is normal, replace the instrument cluster and perform the repair completion verification. (See INSTRUMENT CLUSTER REMOVAL/INSTALLATION .)
6		No	Go to repair completion verification 2.
Repair completion verification 1	VERIFY THAT VEHICLE IS REPAIRED Install/connect the part removed/disconnected during the troubleshooting procedure. Clear the DTC recorded in the memory. (See CLEARING DTC .) Perform the DTC inspection for the body control module (BCM). (See DTC INSPECTION .) Is the same Pending DTC present?	Yes	Refer to the controller area network (CAN) malfunction diagnosis flow to inspect for a CAN communication error. (See CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW (US) .) If the CAN communication is normal, perform the diagnosis from Step 1. If the malfunction recurs, replace the body control module (BCM), then go to the next step. (See BODY CONTROL MODULE (BCM) REMOVAL/INSTALLATION (US) .)
Repair completion verification 1		No	Go to the next step.
Repair completion verification 2	VERIFY IF OTHER DTC IS DISPLAYED Perform the DTC inspection. (See DTC INSPECTION .) Are any other DTCs displayed?	Yes	Repair the malfunctioning location according to the applicable DTC troubleshooting.
Repair completion verification 2		No	DTC troubleshooting completed.