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Home >> Mazda >> 2017 >> CX-5 Grand Select, FWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 68 (Symptom Troubleshooting - Entertainment System - With Center Display) >> Map Is Not Displayed [Entertainment System [With Center Display]] >> Diagnostic Procedure

Diagnostic Procedure

WARNING: This page is about a different car, the 2016 Mazda CX-5. However, it is still accessible from the selected car via links, so may be relevant.
Step Inspection Action
1 VERIFY DTCs 
  • Is a DTC displayed?
 Yes Perform the applicable DTC troubleshooting
No Go to the next step.
2 VERIFY SD CARD IDENTIFICATION CONDITION 
  • Switch the ignition OFF (LOCK).
  • Remove the SD card.
  • Unlock the tab on the SD card. (Navigation cannot be launched with the tab locked)
  • Lock the doors and leave the vehicle for 5 min or more.  (to stop the system completely)
  • Unlock the doors (door closed) and start the engine.
  • Wait until FM or compass screen is displayed in the center display. (to wait for the CMU to launch)
  • Insert the SD card.
  • Is [SD CARD INSERTED] displayed in the center display?
 Yes Go to the next step.
No
  • Only [SD CARD INSERTED] is displayed:
    • Go to the next step.
  • [INVALID SD CARD] is displayed subsequently:
    • Replace the SD card, then go to Step 6.
3 VERIFY NAVIGATION OPERATION 
  • Start the engine.
  • Operate the NAVI button.
  • Is the map displayed in the center display?
 Yes System is normal.
No Replace the auxiliary jack/USB port/SD card slot hub, then go to Step 6. (See AUXILIARY JACK/USB PORT REMOVAL/INSTALLATION .)
4 VERIFY SD CARD TAB 
  • Switch the ignition OFF (LOCK).
  • Remove the SD card.
  • Is the SD card tab unlocked?
 Yes Go to the next step.
No Repeat the diagnosis from Step 2.
5 RESTART CMU SYSTEM AND VERIFY IF MALFUNCTION RECURS 
 Yes
  • Only [SD CARD INSERTED] is displayed:
    • Repeat the diagnosis from Step 3.
  • [INVALID SD CARD] is displayed subsequently:
    • Replace the SD card, then go to the next step.
No Replace the auxiliary jack/USB port/SD card slot hub, then go to the next step.
(See AUXILIARY JACK/USB PORT REMOVAL/INSTALLATION .)
6 VERIFY NAVIGATION OPERATION 
  • Operate the NAVI button.
  • Is the map displayed in the center display?
 Yes System is normal.
No Repeat the diagnosis from Step 1.
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