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Home >> Mazda >> 2013 >> 5 Grand Touring >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Symptom Troubleshooting [Radio] >> No.2 No Radio Reception (SIRIUS Satellite Radio) [Radio] >> Diagnostic Procedure

Diagnostic Procedure

STEP INSPECTION ACTION
1
  • Verify that the AM radio and FM radio reception conditions.
  • Are AM radio and FM radio reception normally?
Yes Go to the next step.
No Perform symptom "No.1 no radio reception (AM/FM)/no or low volume" troubleshooting procedure.
(See NO.1 NO RADIO RECEPTION (AM/FM)/NO OR LOW VOLUME [RADIO] .)
2
  • Is aftermarket electronic equipment (two-way radio, navigation system, mobile phone, etc.) installed?
    NOTE:
    • TV antenna located closely to audio antenna can be cause of noise. Relocate TV antenna.
Yes Go to the next step.
No Go to Step 4.
3
  • Remove aftermarket electronic equipment.
  • Turn audio unit ON and check reception condition.
  • Is reception improved?
Yes The system is normal.
(Explain to customers that aftermarket electronic equipment is cause of noise)
No Go to the next step.
4
  • Inspect SIRIUS satellite radio antenna feeder connection condition.
  • Is connection okay?
Yes Go to the next step.
No Insert antenna feeder securely.
5
  • Switch the ignition OFF (LOCK).
  • Measure continuity between SIRIUS satellite radio antenna feeder axis and ground.
  • Is there any continuity?
Yes Replace the SIRIUS satellite radio antenna feeder.
(See SIRIUS SATELLITE RADIO ANTENNA FEEDER REMOVAL/INSTALLATION .)
No Go to the next step.
6 Yes Go to the next step.
No Replace the SIRIUS satellite radio antenna feeder.
(See SIRIUS SATELLITE RADIO ANTENNA FEEDER REMOVAL/INSTALLATION .)
7
  • Inspect the SIRIUS satellite radio antenna.

    (See ROOF ANTENNA INSPECTION .)

  • Is the SIRIUS satellite radio antenna normal?
Yes Go to the next step.
No Replace the SIRIUS satellite radio antenna.
(See ROOF ANTENNA REMOVAL/INSTALLATION .)
8
  • Inspect the following wiring harness for open or short circuit.
    • Between SIRIUS satellite radio unit harness side connector terminal L and audio unit terminal 1O
    • Between SIRIUS satellite radio unit harness side connector terminal K and audio unit terminal 1Q
    • Between SIRIUS satellite radio unit harness side connector terminal O and ignition switch
    • Between SIRIUS satellite radio unit harness side connector terminal P and relay and fuse block
    • Between SIRIUS satellite radio unit harness side connector terminal C and audio unit terminal 2C
    • Between SIRIUS satellite radio unit harness side connector terminal E and audio unit terminal 2E
    • Between SIRIUS satellite radio unit harness side connector terminal G and audio unit terminal 2D and 2F
    • Between SIRIUS satellite radio unit harness side connector terminal A and GND
  • Is there any open or short circuit detected?
Yes Repair or replace malfunctioning part.
No Go to the next step.
9
  • Install all removed parts.
  • Compare reception with other Audio unit on same model (model/unit) under same problem conditions.
  • Is reception equivalent between customer's unit and compared unit?
    NOTE:
    • Due to following differences, you may feel difference in reception efficiency.

      (Vehicle side factor) 

    • Antenna installation location, height, feeder wiring routing, optional electrical equipment

      (Audio unit factor) 

    • Volume concern type: It decreases change of volume when signals become weak. (Noise is easily noticed)
    • Volume concern type: It decreases change of volume when signals become weak. (Noise is easily noticed)
Yes The system is normal.
(It is caused by electronic jamming from outside, or inferior broadcasting station signal condition.)
No Replace audio unit.
(See AUDIO UNIT REMOVAL/INSTALLATION .)