Global Customer Symptom Code (GCSC) Chart
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
| Symptom | Action |
|---|---|
| Comfort and Entertainment > Climate Control > Display > Inoperative | GO to Pinpoint Test R |
| Comfort and Entertainment > Climate Control > Rear Control > Inoperative | GO to Pinpoint Test R |
| Comfort and Entertainment > Audio > Display/Multifunction > Inoperative | GO to Pinpoint Test N |
| Comfort and Entertainment > Audio > Display/Multifunction > Inoperative | GO to Pinpoint Test O |
| Comfort and Entertainment > Audio > Display/Multifunction > Inoperative | GO to Pinpoint Test P |
| Comfort and Entertainment > Audio > Display/Multifunction > Inoperative | GO to Pinpoint Test Q |
| Comfort and Entertainment > Audio > Steering Wheel Control > Inoperative | GO to Pinpoint Test K |
| Comfort and Entertainment > Audio > Steering Wheel Control > Inoperative | GO to Pinpoint Test L |
| Lighting/Glass/Vision > Windows/Glass > Door > Power Function | GO to Pinpoint Test E |
| Lighting/Glass/Vision > Windows/Glass > Door > Power Function | GO to Pinpoint Test F |
| Lighting/Glass/Vision > Windows/Glass > Door > Power Function | GO to Pinpoint Test G |
| Lighting/Glass/Vision > Windows/Glass > Door > Power Function | GO to Pinpoint Test H |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test A |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test B |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test C |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test D |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test E |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test F |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test I |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test J |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test K |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test L |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test M |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test N |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test O |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test P |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test Q |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Control | GO to Pinpoint Test B |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Control | GO to Pinpoint Test C |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Control | GO to Pinpoint Test K |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Control | GO to Pinpoint Test M |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Control | GO to Pinpoint Test N |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Control | GO to Pinpoint Test O |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Control | GO to Pinpoint Test P |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Control | GO to Pinpoint Test Q |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Stays On | GO to Pinpoint Test C |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Stays On | GO to Pinpoint Test E |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Stays On | GO to Pinpoint Test F |
| Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Stays On | GO to Pinpoint Test I |