Symptom Chart: Notes

WARNING: This page is about a different variant/trim than selected.

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

In most circumstances the PCM sets a DTC to help guide with diagnostics. Refer to the DTC Chart before using the Symptom Chart. The Condition column lists the vehicle condition. The Possible Sources column lists a detailed vehicle condition. The Action column lists the action to be performed to determine the cause of the condition. Each action lists the components that can cause the system and the individual components in that system. The components are listed in order of disassembly. Use the list of components and the required action to focus on disassembly inspections for the root cause of the concern.

Symptom	Possible Sources	Action
Odor from PTU - may be described as propane or natural gas type of odor.	Overheated PTU Fluid from Idler Bearing walk	REMOVE the PTU. REFER to: Power Transfer Unit . DISASSEMBLE the PTU and INSPECT for damage caused by the idler shaft bearing. REFER to: Power Transfer Unit . INSTALL Idler Shaft Bearing Repair Kit as necessary. REFER to: Install Idler Shaft Bearing Repair Kit .
The power transfer unit makes noise	Tire inflation pressure Tire and wheel size Fluid level Idler Bearing walk	MAKE SURE all tires and wheels are the same size and brand and the inflation pressures are correct. FILL with the correct type and amount of Lubricant. REMOVE the PTU. REFER to: Power Transfer Unit . DISASSEMBLE the PTU and INSPECT for damage caused by the idler shaft bearing. REFER to: Power Transfer Unit . INSTALL Idler Shaft Bearing Repair Kit as necessary. REFER to: Install Idler Shaft Bearing Repair Kit .
Leaking fluid from the power transfer unit vent	Power transfer unit is over filled PTU Overheat from Idler Bearing walk PTU overfilled and transmission fluid is low. PTU vent hose is disconnected or missing.	VERIFY fluid level. REFER to: Power Transfer Unit Fluid Level Check . REMOVE the PTU. REFER to: Power Transfer Unit . DISASSEMBLE the PTU and INSPECT for damage caused by the idler shaft bearing. REFER to: Power Transfer Unit . INSTALL Idler Shaft Bearing Repair Kit as necessary. REFER to: Install Idler Shaft Bearing Repair Kit . INSTALL new input seals, new compression seal, intermediate shaft seal, deflector, and alignment washer. REFER to: Power Transfer Unit Input Shaft Seal (308-07D) . and REFER to: Intermediate Shaft Seal . . DRAIN and REFILL the PTU. REFER to: Power Transfer Unit Draining and Filling . CONNECT the PTU vent hose or INSTALL a new PTU vent hose as necessary.
Leaking automatic transmission fluid	Power transfer unit intermediate shaft seal Power transfer unit compression seal	REFER to Analysis of Leakage .
Leaking gear Lubricant from the seals	The power transfer unit vent is plugged (located on top of the power transfer unit) Damaged power transfer unit input seal Damaged power transfer unit rear seal Damaged power transfer unit intermediate shaft seal	INSTALL a new the power transfer unit vent tube. REPLACE the leaking power transfer unit input seal. REFER to: Power Transfer Unit Input Shaft Seal . REPLACE the leaking power transfer unit rear seal. REFER to: Power Transfer Unit Rear Seal . REPLACE the leaking power transfer unit intermediate shaft seal. REFER to: Intermediate Shaft Seal .
Vehicle has no or inadequate torque at rear wheels	Rear axle Power transfer unit mechanical failure	CHECK rear drive axle and differential for damage. REFER to: Rear Drive Axle and Differential . CHECK power transfer unit for damage. REFER to: Power Transfer Unit .
Vehicle binds in a turn or resists turning/pulsates or shudders in a straight line	Wheels/tires Brake system Wheel bearings Halfshafts ABS system	CHECK wheels and tires for damage. REFER to: Wheels and Tires . CHECK brake system for damage. REFER to: Brake System . CHECK suspension system for damage. REFER to: Suspension System . CHECK front drive halfshafts for damage. REFER to: Front Drive Halfshafts . CHECK ABS and stability control for damage. REFER to: Anti-Lock Brake System (ABS) and Stability Control .
Loss of AWD function or partial AWD function	Power transfer unit overheating	INSPECT the duct that cools the power transfer unit sump is free and clear of debris.

NOTE: Inspection of the seal's mating journal should be performed every time a seal is replaced. The mating part/journal should be replaced if it has any of the following conditions: Radial wear groove that is felt by running a finger nail across where the seal lip runs. Scratches, pitting, galling, nicks or other shaft damage under or near where the seal lip runs. Discoloration or coked oil on the shaft where the seal lip runs. Shaft corrosion under or near where the seal lip runs. Sharp edges or burrs on the shaft lead in chamfer. NEVER use emery cloth on journal finishes, replace the part.