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Symptom Chart - Four-Wheel Drive Systems

WARNING: This page is about a different car, the 2018 Lincoln MKC. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

In most circumstances, the PCM sets DTCs to help guide with diagnostics. Refer to the DTC Chart before using the symptom chart. The Symptom column lists the vehicle condition. The Possible Sources column lists a detailed vehicle condition. The Action column lists the action to be performed to determine the cause of the condition. Each action lists the components that can cause the system and the individual components in that system. The components are listed in order of disassembly. Use the list of components and the required action to focus on disassembly inspections for the root cause of the concern.

Condition Possible Sources Actions
Unable to duplicate customer concern; no Diagnostic Trouble Codes (DTCs) present The concern description is inaccurate CARRY OUT the AWD System Functional Test. GO to Pinpoint Test A 
Vehicle has no or inadequate torque at rear wheels Transfer case overheating INSPECT the duct that cools the transfer case sump is free and clear of debris. Clear as necessary.
Fuse(s)
Wiring, terminals or connectors
Active Torque Coupling (ATC) solenoid
AWD Relay Module
PCM
Active Torque Coupling Clutch
GO to Pinpoint Test D 
Wheels/tires REFER to: Wheels and Tires .
Transfer case REFER to: Transfer Case .
Rear Drive Unit (RDU) REFER to: Axle Assembly .
Vehicle binds in a turn or resists turning/pulsates or shudders in a straight line Wheels/tires REFER to: Wheels and Tires .
Transfer case REFER to: Transfer Case .
Driveshaft REFER to: Driveshaft .
Wiring, terminals or connectors
Active Torque Coupling (ATC) solenoid
Active Torque Coupling Clutch
AWD Relay Module
GO to Pinpoint Test E 
Brake system REFER to: Brake System .
Wheel bearings REFER to: Suspension System .
Halfshafts REFER to: Front Drive Halfshafts .
ABS REFER to: Anti-Lock Brake System (ABS) And Stability Control .
Tire/axle out of acceptable range Wheels/tires
ABS
GO to Pinpoint Test B