Pinpoint Test A : The Rear Video Is Inoperative

WARNING: This page is about a different car, the 2018 Lincoln MKC. However, it is still accessible from the selected car via links, so may be relevant.

A1 CHECK AND CLEAN THE REAR VIDEO CAMERA LENS
- Clean and make sure the rear video camera lens is clear of any debris.
- Ignition ON.
- Test the video camera system and verify the video camera image.
Is the video camera concern still present?

Yes GO to A2

No The system is operating correctly at this time. The concern was caused by a dirty video camera lens.

A2 CHECK FOR CORRECT GEAR INPUT AT THE IPC (INSTRUMENT PANEL CLUSTER)
- While monitoring the IPC PRNDL indicator, briefly select each gear in the entire range.
Does the IPC PRNDL indicator match the actual gear selection?

Yes GO to A3

No REFER to: Instrumentation, Message Center and Warning Chimes .

A3 CHECK FOR CORRECT GEAR INPUT AT THE APIM (SYNC MODULE)
- Using a diagnostic scan tool, monitor the APIM PID: GEAR_DISPLAY.
- While monitoring the PID, briefly select each gear in the entire range.
Does the PID match the actual gear selection?

Yes GO to A4

No GO to A19

A4 PERFORM A NETWORK TEST
- Using a diagnostic scan tool, perform a network test.
Do all modules pass the network test?

Yes GO to A5

No REFER to: Communications Network .

A5 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST

Using the diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?

Yes	For BCM Diagnostic Trouble Codes (DTCs) B115E:01, B115E:02 or B115E:08, GO to A9 For all other Diagnostic Trouble Codes (DTCs), REFER to DTC Chart(s) .

GO to A6

A6 PERFORM THE APIM (SYNC MODULE) RESET
- Perform the APIM reset. REFER to: Bezel Diagnostics Without: THX Audio System .
- Test the system to determine if the concern is still present.
Is the concern still present?

Yes GO to A7

No The system is operating correctly at this time. The concern may have been caused by an intermittent APIM concern.

A7 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST

Using a diagnostic scan tool, perform the APIM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?

Yes	For DTC C1001:01, GO to A9For all other Diagnostic Trouble Codes (DTCs), REFER to: Information and Entertainment System Without: THX Audio System . REFER to: Information and Entertainment System With: THX Audio System .

GO to A8

A8 CHECK THE VIDEO DISPLAY

Observe the FDIM while placing the vehicle in reverse.

Wait 30 seconds.

Does the display switch to video camera mode and display REAR VIDEO CAMERA IS UNAVAILABLE PLEASE CONTACT YOUR DEALERSHIP?

Yes

GO to A9

No	DIAGNOSE the APIM. REFER to: Information and Entertainment System Without: THX Audio System . REFER to: Information and Entertainment System With: THX Audio System .

A9 CHECK THE VOLTAGE TO THE CAMERA

Ignition OFF.

Disconnect Rear Parking Aid Camera C4357 .

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-1	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes

GO to A10

No	INSPECT BJB fuse 42 (10A). If the fuse is OK, repair the circuit for an open. If the fuse is not OK, REFER to OEM Electrical Wiring Diagram Introduction to identify the possible causes of the short circuit.

A10 CHECK FOR GROUND TO THE CAMERA

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-1	Courtesy of FORD MOTOR COMPANY	C4357-5

Is the voltage greater than 11 volts?

Yes

GO to A12

GO to A11

A11 CHECK THE CAMERA GROUND CIRCUIT FOR AN OPEN

Ignition OFF.

Disconnect APIM C2383 .

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-5	Courtesy of FORD MOTOR COMPANY	C2383-33

Is the resistance less than 3 ohms?

Yes

GO to A19

No	REPAIR the circuit.

A12 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO VOLTAGE

Ignition OFF.

Disconnect APIM C2383 .

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-3	Courtesy of FORD MOTOR COMPANY	Ground
C4357-4	Courtesy of FORD MOTOR COMPANY	Ground

Is any voltage present?

Yes	REPAIR the circuit in question.

GO to A13

A13 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO GROUND

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-3	Courtesy of FORD MOTOR COMPANY	Ground
C4357-4	Courtesy of FORD MOTOR COMPANY	Ground

Are the resistances greater than 10, 000 ohms?

Yes

GO to A14

No	REPAIR the circuit in question.

A14 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO VIDEO SHIELD

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-3	Courtesy of FORD MOTOR COMPANY	C4357-5
C4357-4	Courtesy of FORD MOTOR COMPANY	C4357-5

Are the resistances greater than 10, 000 ohms?

Yes

GO to A15

No	REPAIR the circuit in question.

A15 CHECK VIDEO SIGNAL CIRCUITS FOR AN OPEN

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-3	Courtesy of FORD MOTOR COMPANY	C2383-15
C4357-4	Courtesy of FORD MOTOR COMPANY	C2383-14

Are the resistances less than 3 ohms?

Yes

GO to A16

No	REPAIR the circuit in question.

A16 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR A SHORT TO VOLTAGE

Disconnect BCM C2280D .

Disconnect DC/ AC Inverter C3501 (If equipped with an AC power outlet).

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-2	Courtesy of FORD MOTOR COMPANY	Ground

Is any voltage present?

Yes	REPAIR the circuit.

GO to A17

A17 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR AN OPEN

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-2	Courtesy of FORD MOTOR COMPANY	C2280D-37

Is resistance less than 3 ohms ?

Yes

GO to A18

No	REPAIR the circuit.

A18 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR A SHORT TO GROUND

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4357-2	Courtesy of FORD MOTOR COMPANY	Ground

Is resistance greater than 10, 000 ohms?

Yes

GO to A20

No	REPAIR the circuit.

A19 CHECK FOR CORRECT APIM (SYNC MODULE) OPERATION

Ignition OFF.

Disconnect and inspect the APIM connector.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the APIM connector. Make sure it seats and latches correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, Refer to: APIM Hardware Testing .

No	The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

A20 CHECK FOR CORRECT PARKING AID CAMERA OPERATION

Ignition OFF.

Disconnect and inspect the rear parking aid camera connector.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the rear parking aid camera connector. Make sure it seats and latches correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new rear parking aid camera. REFER to: Rear Parking Aid Camera .

No	The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.