Symptom Chart: Power Liftgate

WARNING: This page is about a different car, the 2018 Lincoln MKC. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to: Diagnostic Methods .

Condition	Possible Sources	Actions
The power liftgate is inoperative	Refer to the Pinpoint Test	GO to Pinpoint Test A
The power liftgate is inoperative from a liftgate control switch	Refer to the Pinpoint Test	GO to Pinpoint Test B
The power liftgate does not operate from a RKE transmitter	Refer to the Pinpoint Test	DIAGNOSE the inoperative RKE transmitter button. Refer to: Locks, Latches and Entry Systems .
The power liftgate passive entry feature is inoperative	Refer to the Pinpoint Test	REFER to: Locks, Latches and Entry Systems .
The power liftgate stops in the secondary latch position	Refer to the Pinpoint Test	GO to Pinpoint Test C
The power liftgate stops during power open operation	Mechanical binding The vehicle was started or taken out of park during a power open operation	Manually OPERATE the liftgate and CHECK for mechanical binding. If mechanical binding exists, REPAIR as necessary. If no mechanical binding is found, CHECK the liftgate alignment. INITIALIZE the power liftgate. Refer to: Power Liftgate Initialization .
The power liftgate stops and chimes at the full open position	The power liftgate lost its full open position due to a mechanical repair (hinge adjustment, liftgate striker adjustment, liftgate motor adjusted or repaired)	INITIALIZE the power liftgate. Refer to: Power Liftgate Initialization .
The power liftgate reverses during a power close operation	Refer to the Pinpoint Test	GO to Pinpoint Test D
The power liftgate anti-pinch strip does not stop or reverse the liftgate	Refer to the Pinpoint Test	GO to Pinpoint Test E
The power liftgate does not power close (power open OK)	Refer to the Pinpoint Test	GO to Pinpoint Test F
The power liftgate does not power open (power close OK)	Refer to the Pinpoint Test	GO to Pinpoint Test G
The power liftgate closes (with a continuous chime) immediately after a power open	Refer to the Pinpoint Test	GO to Pinpoint Test H
The power liftgate hands free actuation is inoperative	Refer to the Pinpoint Test	GO to Pinpoint Test I
The power liftgate has excessive noise during operation	Mechanical binding Liftgate alignment	Manually OPERATE the liftgate and CHECK for mechanical binding. If mechanical binding exists, REPAIR as necessary. If no mechanical binding is found, CHECK the liftgate alignment. Refer to: Liftgate Alignment .