Identification Of Exceptions (G1676687): Warranty

Warranty related exceptions are those that relate to the fit, functionality and workmanship of parts or materials. Determining warranty related exceptions is done via the PDI process. Please refer to the applicable vehicle line Warranty Policy and Procedures Manual for a more comprehensive explanation of the warranty process requirements.

Examples of warranty related exceptions:

• Poor metal condition on body panels such as distorted, wavy or creased. Only acceptable if outside of factory quality build standard.
• Poor finish on body panels such as file, grinder or weld marks. Only acceptable if outside of factory quality build standard.
• Outwards facing dents in body panels.
• Poor paint finish due to the following:
  • Dirt/Inclusions.
  • Runs/Sags.
  • Blisters, including solvent popping.
  • Peeling/Flaking
  • Base color coat bruising/blemishes.
  • Mottle/Shading of color coat.
  • Over spray or dry spray.
  • Chipped paint - only allowed on panels covered by transit coatings or where transit labels are applied.
  • Any defect found under the transit coating, except where there is evidence that the transit coating has been breached.
• Tire damage caused by production related debris (e.g. screws, bolts, etc.).
• Cracks in glass or plastic panels deemed to be defective material.
• Improperly installed or mis-aligned panels, mouldings, badges, emblems or weather strips.
• Wheel rim damage found inboard of the rim or noted in or around the wheel nut location holes.
• Water ingress/leakage - damaged or contaminated components due to poor body seam sealing or incorrectly installed/damaged body weather seals.