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Home >> Land Rover >> 2021 >> Range Rover Evoque R-Dynamic S >> Repair and Diagnosis >> Body & Frame >> Exterior Body Panels >> Body Closures -- Range Rover EVOQUE/L551 >> Body Closures >> Diagnosis And Testing >> Tailgate (G2308177) >> Power Tailgate Functionality Test >> Pinpoint Test A: Power Tailgate Functionality Test

Pinpoint Test A: Power Tailgate Functionality Test

  1. A1: POWER TAILGATE 
    1. With the tailgate in the closed position, press the exterior release switch.

      Does the tailgate latch release?

      Yes:  GO to  A2.

  2. A2: POWER TAILGATE 
    1. After the tailgate latch is released, the tailgate should power open.

      Does the tailgate power open?

      Yes:  GO to  A3.

  3. A3: POWER TAILGATE 
    1. The tailgate should power open to the garage setting (programed) height or the full opening height.

      Does the power tailgate open to the garage setting or full opening height?

      Yes:  GO to  A4.

  4. A4: POWER TAILGATE 
    1. Clear the garage opening height setting (if programed). With the tailgate in the closed position press the exterior release switch. The expected tailgate opening speed and behavior is, accelerate to a consistent speed, then slows down, stops and does not drop. This applies only to a full opening height of the tailgate, not the programed garage height opening.

      Does the tailgate open as expected?

      Yes:  GO to  A5.

  5. A5: POWER TAILGATE 
    1. With the tailgate in the open position, press the close switch on the tailgate to close the tailgate.

      Does the tailgate begin to close under powered operation?

      Yes:  GO to  A6.

  6. A6: POWER TAILGATE 
    1. Observe the tailgate, the tailgate should close to the first latch position.

      Does the tailgate close to the first latch position?

      Yes:  GO to  A7.

  7. A7: POWER TAILGATE 
    1. Observe the tailgate soft close action, this should latch from the first latch position to the second latch position.

      Does the soft close mechanism latch to the second position?

      Yes:  GO to  A8.

  8. A8: POWER TAILGATE 
    1. With the tailgate in the fully closed position, using the smart key press the tailgate button.

      Does the tailgate latch release?

      Yes:  GO to  A9.

  9. A9: POWER TAILGATE 
    1. Observe the tailgate, the tailgate should begin to power open.

      Does the tailgate begin to open under powered operation?

      Yes:  GO to  A10.

  10. A10: POWER TAILGATE 
    1. With the tailgate in the open position, using the smart key press the tailgate button.

      Does the tailgate begin to power close?

      Yes:  GO to  A11.

  11. A11: POWER TAILGATE 
    1. Observe the tailgate, the tailgate should begin to power close and the soft close mechanism will engage from the first to the second latch position.

      Does the tailgate latch fully close?

      Yes:  GO to  A12.

  12. A12: POWER TAILGATE 
    1. With the tailgate fully closed, press the interior tailgate release switch on the instrument panel.

      Does the tailgate latch release?

      Yes:  GO to  A13.

  13. A13: POWER TAILGATE 
    1. Observe the tailgate, the tailgate should begin to power open.

      Does the tailgate begin to open under powered operation?

      Yes:  GO to  A14.

  14. A14: POWER TAILGATE 
    1. With the tailgate in the open position, press the interior tailgate release switch on the instrument panel.

      Does the tailgate begin to power close?

      Yes:  GO to  A15.

  15. A15: POWER TAILGATE 
    1. Observe the tailgate, the tailgate should begin to power close and the soft close mechanism will engage from the first to the second latch position.

      Does the tailgate latch fully close?

      Yes:  GO to  A24.

  16. A16: POWER TAILGATE 
    NOTE: To operate the hands-free tailgate, approach the vehicle, and perform a smooth kick and return motion within one of the vehicle's two sensor areas.
    1. Check if the vehicle is equipped with hands-free tailgate. If equipped, with the tailgate in the fully closed position use the gesture motion on the right to open the tailgate.

      Does the tailgate latch release?

      Yes:  GO to  A17.

  17. A17: POWER TAILGATE 
    1. Observe the tailgate, the tailgate should begin to power open.

      Does the tailgate begin to open under powered operation?

      Yes:  GO to  A18.

  18. A18: POWER TAILGATE 
    NOTE: To operate the hands-free tailgate, approach the vehicle, and perform a smooth kick and return motion within one of the vehicle's two sensor areas.
    1. With the tailgate in the open position, use the gesture motion on the right to close the tailgate.

      Does the tailgate latch fully close?

      Yes:  GO to  A19.

  19. A19: POWER TAILGATE 
    1. Observe the tailgate, the tailgate should begin to power close and the soft close mechanism will engage from the first to the second latch position.

      Does the tailgate latch fully close?

      Yes:  GO to  A20.

  20. A20: POWER TAILGATE 
    NOTE: To operate the hands-free tailgate, approach the vehicle, and perform a smooth kick and return motion within one of the vehicle's two sensor areas.
    1. Check if the vehicle is equipped with hands-free tailgate. If equipped, with the tailgate in the fully closed position use the gesture motion on the left to open the tailgate.

      Does the tailgate latch release?

      Yes:  GO to  A21.

  21. A21: POWER TAILGATE 
    1. Observe the tailgate, the tailgate should begin to power open.

      Does the tailgate begin to open under powered operation?

      Yes:  GO to  A22.

  22. A22: POWER TAILGATE 
    NOTE: To operate the hands-free tailgate, approach the vehicle, and perform a smooth kick and return motion within one of the vehicle's two sensor areas.
    1. With the tailgate in the open position, use the gesture motion on the left to close the tailgate.

      Does the tailgate latch fully close?

      Yes:  GO to  A23.

  23. A23: POWER TAILGATE 
    1. Observe the tailgate, the tailgate should begin to power close and the soft close mechanism will engage from the first to the second latch position.

      Does the tailgate latch fully close?

      Yes:  Review the concern with the customer and make sure the customer has a clear understanding of the feature as per the Jaguar Land Rover owner information.

  24. A24: POWER TAILGATE 
    1. Using the Jaguar Land Rover approved diagnostic equipment, check that the BCM  is communicating on the CAN  Bus network.

      Is the BCM  present on the CAN  Bus network?

      Yes:  GO to  A25.

  25. A25: POWER TAILGATE 
    1. Using the Jaguar Land Rover approved diagnostic equipment, check that the RGTM  is communicating on the CAN  Bus network.

      Is the RGTM  present on the CAN  Bus network?

      Yes:  GO to  A26.

  26. A26: POWER TAILGATE 
    1. Using the Jaguar Land Rover approved diagnostic equipment, check for Diagnostic Trouble Code(s) related to tailgate operation.

      Are any tailgate operation related Diagnostic Trouble Code(s) present?

      Yes:  GO to PINPOINT TEST B .

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