Symptom Charts

SYMPTOM - SQUEAKS AND RATTLES/LATCHING ISSUE (ROW 2 EXECUTIVE SEATS)

SYMPTOM	POSSIBLE CAUSES	ACTION
Row 2 Executive Seats - Squeaks/rattles or will not latch in the upright position	Misalignment of the striker with the latch/faulty bracket	Refer to remedial actions detailed in "LATCHING ISSUE - ROW 2 EXECUTIVE SEATS" below

SYMPTOM - ELECTRICAL ADJUSTMENT (FRONT SEATS)

SYMPTOM	POSSIBLE CAUSES	ACTION
Front seat fore/aft movement not functioning	Complete the pinpoint test associated to this symptom	GO to PINPOINT TEST A .
Front seat feels loose/rocks/clicks	Complete the pinpoint test associated to this symptom	GO to PINPOINT TEST B .
Front seat excessive fore/aft free play	Complete the pinpoint test associated to this symptom	GO to PINPOINT TEST C .
Front seat fore/aft movement noisy	Complete the pinpoint test associated to this symptom	GO to PINPOINT TEST D .
Front seat tilt and/or seat extension motor movement not functioning	Complete the pinpoint test associated to this symptom	GO to PINPOINT TEST E .
Front seat height, tilt and/or extension movement noisy	Complete the pinpoint test associated to this symptom	GO to PINPOINT TEST F .
Front seat recline function inoperative	Complete the pinpoint test associated to this symptom	GO to PINPOINT TEST G .
Front seat height adjustment inoperative	Complete the pinpoint test associated to this symptom	GO to PINPOINT TEST H .

SYMPTOM - ROW 2 SEATS

SYMPTOM	POSSIBLE CAUSES	ACTION
Row 2 centre load through will not close as expected (60/40 seat)	Latch mechanism	GO to PINPOINT TEST I .