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Home >> Jeep >> 2017 >> Wrangler Sahara, Automatic Trans >> Repair and Diagnosis >> External Pages >> Different car >> Section 43 (Heating & Air Conditioning (ATC) - DTCS B1000 To B11CB-92) >> DTC Troubleshooting >> B11C4-00-Front Mode Door 1 Travel - Range Too Large >> Diagnostic Test

Diagnostic Test

WARNING: This page is about a different car, the 2017 Jeep Cherokee. However, it is still accessible from the selected car via links, so may be relevant.
  1. CHECK FOR AN ACTIVE DTC 
    1. With the scan tool, read DTCs and record on the repair order.
    2. Record the Environmental Data.
    3. With the scan tool, erase DTCs.
    4. Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
    5. With the scan tool, read HVAC Module DTCs.

      Did the DTC return?

      Yes 

      • Go To  3

      No 

      • Go To  2
  2. PERFORM HVAC ACTUATOR CALIBRATION TEST 
    1. With the scan tool, perform the HVAC Actuator Calibration Test.

      Did this DTC return while performing the HVAC System Test?

      Yes 

      • Go To  3

      No 

  3. CHECK FOR RELATED DTCS 
    1. Refer to the recorded DTCs.

      Are any Actuator control circuit DTCs set?

      Yes 

      No 

      • Go To  4
  4. CHECK THE MODE DOOR 
    1. Remove the Mode Door Actuator and check the Mode Door stops, linkage (stripped or cracked) and door.

      Were any problems found?

      Yes 

      • Repair or replace the Mode Door as necessary in accordance with the Service Information.
      • Perform the HVAC VERIFICATION TEST. Refer to HVAC VERIFICATION TEST .

      No 

      • Go To  5
  5. CHECK THE MODE DOOR ACTUATOR 
    1. Replace the Mode Door Actuator in accordance with the Service Information. Refer to ACTUATOR, MODE DOOR, REMOVAL .
    2. With the scan tool, erase DTCs and perform the HVAC Actuator Calibration Test.

      Did the DTC return?

      Yes 

      • Go To  6

      No 

      • Replacing the Mode Door Actuator corrected the condition.
      • Perform the HVAC VERIFICATION TEST. Refer to HVAC VERIFICATION TEST .
  6. CHECK RELATED HARNESS CONNECTIONS 
    1. Disconnect all HVAC Module harness connectors.
    2. Disconnect all related in-line harness connections (if equipped).
    3. Disconnect the related component harness connectors.
    4. Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
      • Proper connector installation.
      • Damaged connector locks.
      • Corrosion.
      • Other signs of water intrusion.
      • Weather seal damage (if equipped).
      • Bent terminals.
      • Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
      • Terminals that have been pushed back into the connector cavity.
      • Perform a terminal drag test on each connector terminal to verify proper terminal tension.

      Repair any conditions that are found.

    5. Reconnect all HVAC Module harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
    6. Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
    7. Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
    8. With the scan tool, erase DTCs.
    9. Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
    10. With the scan tool, read HVAC Module DTCs.

      Did the DTC return?

      Yes 

      • Replace the HVAC Module in accordance with the Service information. (Refer to REMOVAL ).
      • Perform the HVAC VERIFICATION TEST. Refer to HVAC VERIFICATION TEST .

      No 

      • The wiring or poor connection problem has been repaired.
      • Perform the HVAC VERIFICATION TEST. Refer to HVAC VERIFICATION TEST .