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Navigation System Data SD Card Activation Guidance: Notes

WARNING: This page is about a different car, the 2018 Jaguar XE and 2017 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.
CAUTION:
  • The SD memory card must not be removed from the card reader or the files modified. If the card is removed, the navigation, voice control and telephone systems may be inoperable. The SD memory card slot cannot be used for media files. Installation of any external content or modification of the files on the SD memory card can corrupt the SD memory card and cause voice control, telephone and navigation systems to be inoperable. Removal and reinstallation of the SD memory card when the ignition is on will cause voice control, telephone and navigation systems to be inoperable
  • SD cards activated with a particular VIN will only work in the vehicle with that VIN. Ensure that the correct vehicle is used in the SD card activation process
  • SD cards are susceptible to electro-static discharge. Precautions should be taken to ensure that the contacts are not touched during handling

Navigation system software is stored on a vehicle-specific SD memory card. The SD card must remain installed in the Navigation SD card reader integral to the portable audio interface panel. The portable audio interface panel is located in the floor console stowage compartment. If the SD card has been removed (or replaced) then it will be necessary to re-initialise the SD memory card. To do this, switch the ignition to 'off' and lock and arm the vehicle. Install the SD memory card in the Navigation SD card reader slot in the portable audio interface panel and switch the ignition to 'on'. The card will be detected and voice control, telephone and navigation will operate correctly. The diagnostic procedures below may be used to troubleshoot any issues that may occur during the installation and activation of the SD card:

NOTE: Before activating the navigation data SD card, ensure that the vehicle time-clock and date settings are set correctly

To Activate The Navigation Data SD Card 

To activate the navigation data SD card, follow the manufacturer-recommended procedure as described below:

  1. Remove the SD card from the Navigation SD card reader slot, turn on ignition and start the engine and infotainment system
  1. Once the infotainment home screen appears, enter the navigation system and accept the Disclaimer
  1. Wait for the system to display a warning message declaring that it could not detect any SD card (this should take approximately one minute). The system should then display either the No Navigation Data Available  or SD Card Not Detected  error message. NOTE: If any error message is displayed to suggest that there is already an SD card already present in the Navigation SD card reader, check for and remove the SD card from the reader slot
  1. Insert the SD card provided with the vehicle into the Navigation SD card reader. Ensure that the SD card is not locked and that it is inserted into the reader slot correctly (see SD Card Installation Checks  below)
  1. Once the SD card has been inserted, if a Retry  message may appear. If the Retry  message is displayed, accept the Retry  prompt and the system will restart automatically. If no Retry message is displayed once the SD card is inserted into the Navigation SD card reader slot, proceed to the next step to restart the infotainment system manually
  1. To restart the infotainment system manually, turn off ignition and lock the vehicle using the remote fob. Wait for four minutes before unlocking the vehicle and starting the engine. Only when the infotainment system restarts from complete shutdown will it store the VIN data onto the SD card
  1. Once the infotainment system has restarted (either automatically or manually) and the infotainment home screen is displayed, enter the navigation system and accept the Disclaimer
  1. After accepting the disclaimer screen, the system should show a Navigation Activating  message for up to one minute. After this time, if the activation procedure has been successful, then a License Activation  message will be shown requesting the technician to remove the SD card and activate the licence. This confirms that the VIN details are stored correctly and the SD card can be safely removed from the Navigation SD card reader.
    WARNING: DO NOT remove the SD card prior to the display of the License Activation  message as this may cause corruption to the navigation data stored on the SD card.
    NOTE: if either the No Navigation Data Available  or SD Card Not Detected  error message is displayed, then the system has not stored the VIN - in which case, the infotainment system will need to be restarted manually (see Step 6, above)
  1. Once the License Activation  message has been displayed, switch off ignition and remove the SD card from the card reader. Insert the SD card into the manufacturer-approved diagnostic tool (SDD).
    NOTE: inserting the SD card into the SDD tool locks the stored VIN to that licence and, once locked, this cannot be changed (therefore, it is very important to ensure that the correct vehicle is matched with the correct SD card during the activation process described above before  inserting the SD card into the SDD tool for licence activation)
  1. With the SD card loaded into the SDD tool, select the InControl Map update application via SDD (available from the SDD main menu screen).
    WARNING: DO NOT remove the SD card whilst the application is running. If the SD card activation process has been followed correctly, the correct vehicle VIN should be shown on the left of the InControl Map Update application window.
    NOTE: if the InControl Map Update application prompts the user to enter the vehicle VIN manually, then without entering the VIN  close the InControl Map Update application, remove the SD card from the SDD tool and repeat Steps 1 to 10 above
  1. Once it has been confirmed that the VIN displayed is correct for the intended vehicle, select Activate  and wait for the process to complete. The system will confirm that the activation is complete. If the InControl Map Update application reports an error, fails to activate the SD Card or appears to be inactive for more than 3 minutes, please close the InControl Map Update application, remove the SD card, reinsert the SD card into the SDD tool, and repeat Steps 10 to 11 once more. If the failure persists, please report the failure via the JLR Service Helpdesk
  1. Close the InControl Map Update application. Once the application is closed, remove the SD card from the SDD tool
  1. With the engine running and the infotainment system active, insert the SD card into the Navigation SD card reader. Ensure that the SD card is not locked and that it is inserted into the reader slot correctly (see SD Card Installation Checks  below)
  1. Turn off ignition and lock the vehicle using the remote fob. Wait for four minutes before unlocking the vehicle and starting the engine.
    NOTE: if either the No Navigation Data Available  or SD Card Not Detected  error message is displayed, then repeat Steps 13 and 14
  1. Once the infotainment system has restarted and the infotainment home screen is displayed, enter the navigation system and confirm that the correct map data is displayed (make sure the vehicle has a sufficient GPS signal, it may be necessary to move the vehicle to an area of good signal coverage to achieve this)
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