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Home >> Infiniti >> 2015 >> QX80 Base, AWD >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Audio, Visual & Navigation System (BOSE Audio With Navigation) (Diagnostic Trouble Codes (DTCS) U1207-B272C, Symptom Tests And R & I) >> Symptom Diagnosis >> Multi Av System Symptoms >> Symptom Table >> Related To Audio (13 Speakers Models)

Related To Audio (13 Speakers Models)

Symptoms Check items Probable malfunction location
The disk cannot be removed. - Disk eject signal circuit malfunction.
Refer to DIAGNOSIS PROCEDURE .
No sound comes out or the level of the sound is low. No sound from all speakers.
  • BOSE amp. ON signal circuit malfunction.
  • BOSE amp. power supply and ground circuits malfunction.

    Refer to DIAGNOSIS PROCEDURE .

Only a certain speaker (front right, front left, rear right, or rear left, etc.) does not output sound.
  • Poor connector connection of speaker.
  • Sound signal circuit malfunction between AV control unit and BOSE amp.
  • Sound signal circuit malfunction between BOSE amp. and speaker.
  • Malfunction in speaker.
  • Malfunction in AV control unit.
  • Malfunction in BOSE amp.
Noise is mixed with audio. Noise comes out from all speakers.
  • Malfunction in AV control unit.
  • Malfunction in BOSE amp.
Noise comes out only from a certain speaker (front right, front left, rear right, or rear left, etc.).
  • Poor connector connection of speaker.
  • Sound signal circuit malfunction between AV control unit and BOSE amp.
  • Sound signal circuit malfunction between BOSE amp. and speaker.
  • Malfunction in speaker.
  • Poor installation of speaker (e.g. backlash and looseness)
  • Malfunction in AV control unit.
  • Malfunction in BOSE amp.
Noise is mixed with radio only (when the car hits a bump or while driving over bad roads). Poor connector connection of antenna or antenna feeder.
Radio is not received or poor reception.
  • Other audio sounds are normal.
  • Any radio cannot be received or poor reception is caused even after moving to a service area with good reception (e.g. a place with clear view and no obstacles generating external noises).
  • Antenna amp. ON signal circuit malfunction.
  • Poor connector connection of antenna or antenna feeder.
Satellite radio is not received. There is malfunction in the CONSULT self - diagnosis result.
Refer to CONSULT FUNCTION .
  • Malfunction in antenna, antenna feeder, or AV control unit. Perform DTC diagnosis. Refer to DTC INDEX .
  • Poor continuity in antenna feeder.
  • Poor connector connection of antenna or antenna feeder.
There is no malfunction in the CONSULT self - diagnosis result.
Refer to CONSULT FUNCTION .
  • Poor continuity in antenna feeder.
  • Poor connector connection of antenna or antenna feeder.
  • Loose satellite radio antenna mounting nut.

    Refer to EXPLODED VIEW .