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Home >> Ford >> 2022 >> Transit Connect Titanium, Gas/Ethanol >> Repair and Diagnosis >> External Pages >> Different car >> Section 711 (Pickup Bed And Platform Body) >> Diagnosis And Testing >> Tailgate >> Pinpoint Tests >> Pinpoint Test A: Tailgate Is Making Noise While Opening/Closing, Drops Fast, Does Not Fully Open Or Binds

Pinpoint Test A: Tailgate Is Making Noise While Opening/Closing, Drops Fast, Does Not Fully Open Or Binds

WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
  1. Normal Operation and Fault Conditions 

    REFER to: Pickup Bed  .

    Possible Sources 

    • Incorrect torsion rod assembly
    • Tailgate damper disconnected

  2. A1 CHECK THE TAILGATE OPERATION

    • Check the operation of the tailgate.

    Does the tailgate make noise while opening/closing, drop fast, does not open fully or bind? 

    Yes  GO to  A2
    No  Refer to the Symptom Chart(s) .
  3. A2 CHECK THE TAILGATE DAMPER

    • Check the operation of the tailgate damper.

    Does the tailgate drop too fast or is the damper disconnected? 

    Yes  Repair as necessary. REFER to: Tailgate Damper  .
    No  GO to  A3
  4. A3 CHECK THE TAILGATE TORSION ROD INSTALLATION

    • Verify torsion rod installation.

      • Loosen the torsion rod clamp bolts.

    • Operate the tailgate and determine if the concern is still present.

    Is the concern still present? 

    Yes  Replace the tailgate torsion rod. REFER to: Tailgate Torsion Rod  .
    No  The system is operating correctly at this time. Refer to the Symptom Chart(s) .