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Home >> Ford >> 2022 >> Transit Connect Titanium, Gas/Ethanol >> Repair and Diagnosis >> External Pages >> Different car >> Section 711 (Pickup Bed And Platform Body) >> Diagnosis And Testing >> Tailgate >> Global Customer Symptom Code (GCSC) Chart

Global Customer Symptom Code (GCSC) Chart

WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Global Customer Symptom Code Chart 

Customer Symptom Action
Safe and Secure > Latches/Locks > Tailgate > Difficult to Close GO to Pinpoint Test A 
Safe and Secure > Latches/Locks > Tailgate > Difficult to Close GO to Pinpoint Test B 
Safe and Secure > Latches/Locks > Tailgate > Difficult to Open GO to Pinpoint Test A 
Safe and Secure > Latches/Locks > Tailgate > Difficult to Open GO to Pinpoint Test B 
Safe and Secure > Latches/Locks > Tailgate > Sticks/Binds GO to Pinpoint Test A 
Safe and Secure > Handle/Lever > Tailgate Step > Difficult to Close GO to Pinpoint Test C 
Safe and Secure > Handle/Lever > Tailgate Step > Difficult to Open GO to Pinpoint Test C 
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