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Home >> Ford >> 2022 >> Transit Connect Titanium, Gas/Ethanol >> Repair and Diagnosis >> External Pages >> Different car >> Section 584 (Four-Wheel Drive Systems) >> Diagnosis And Testing >> Four-Wheel Drive Systems - Vehicles With: Electronic Shift Transfer Case >> Pinpoint Tests >> Pinpoint Test P: P0562:00, P0563:00

Pinpoint Test P: P0562:00, P0563:00

WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
  1. Refer to Wiring Diagrams Two Wheel Drive/Four Wheel Drive Systems for schematic and connector information.

    Normal Operation and Fault Conditions 

    If the TCCM observes an overpower or underpower voltage condition, a DTC is set and all TCCM outputs are turned off.

    DTC Fault Trigger Conditions 

    DTC Description Fault Trigger Condition
    TCCM P0562:00 System Voltage Low: No Sub Type Information This TCCM sets when the TCCM detects battery voltage less than 9 volts for 5 seconds or more at the TCCM.
    TCCM P0563:00 System Voltage High: No Sub Type Information This TCCM sets when the TCCM detects battery voltage greater than 16 volts for 5 seconds or more at the TCCM.

    Possible Sources 

    • Fuse
    • Charging system
    • Open TCCM Ground
    • Open TCCM power circuit
    • TCCM power circuit short to ground
    • TCCM power circuit short to ground

  2. P1 RETRIEVE ALL CMDTC (CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODE) IN ALL MODULES

    NOTE: DTC P0562:00 or P0563:00 can be set if the vehicle has been recently jump started, the battery has been recently charged or the battery has been discharged. The battery may become discharged due to excessive load(s) on the charging system from aftermarket accessories or if the battery has been left unattended with the accessories on.

    • Ignition OFF.

    • Enter the following diagnostic mode: Retrieve all CMDTC.

    Is DTC P0562:00 or P0563:00 present in one or more modules or P0563, P0620, P0625, P0626 or P065B present in the PCM? 

    Yes  For diagnosis of the battery and charging system, REFER to: Charging System - 2.7L EcoBoost (238kW/324PS)/3.5L EcoBoost (BM) . REFER to: Charging System - 3.3L Duratec-V6/5.0L 32V Ti-VCT . REFER to: Charging System - 3.0L Power Stroke Diesel .
    No  GO to  P2

  3. P2 CHECK VOLTAGE AND GROUND TO THE TCCM

    • Ignition OFF.

    • Disconnect TCCM C2371B.

    • Ignition ON.

    Is the voltage between 11 and 14 volts? 

    Yes  GO to  P4
    No  GO to  P3

  4. P3 CHECK VOLTAGE TO THE TCCM

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2371B-7
      GFD559498Courtesy of FORD MOTOR COMPANY
      		 Ground
      C2371B-10
      GFD559498Courtesy of FORD MOTOR COMPANY
      		 Ground

    Is the voltage between 11 and 14 volts? 

    Yes  REPAIR the ground circuit. CLEAR all CMDTC.
    No  VERIFY BJB fuse 85 (25A) is OK. If OK, REPAIR the open circuit. If not OK, REFER to the OEM ELECTRICAL WIRING DIAGRAM INTRODUCTION to identify possible causes of the circuit short. CLEAR all CMDTC.

  5. P4 CHECK FOR CORRECT TCCM (TRANSFER CASE CONTROL MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect all TCCM connectors.

    • Check for the following: 

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Connect TCCM connectors. Make sure they seat and latch correctly.

    • Operate the system and verify the concern is still present.

    Is the concern still present? 

    Yes  INSTALL a new TCCM. REFER to: Transfer Case Control Module (TCCM) .
    No  The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector. ADDRESS the root cause of the connector or pin issues.
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